Ms Slashy was the Officer assisting me today. The Ticket number was I-24977200. Slashy was very helpful, knowledgeable and professional. She was also very patient with me when leading me through the p... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
On 27 February, I contacted support to request a downgrade, as the hosting cost was over $2,000 per year. I was told this wasn’t possible. I then requested the EPP code to transfer everything aw... Ver más
La empresa ha respondido
The best thing about Vodien is that there is a real human being available on a live chat, 24 hours a day. They have helped me understand technical stuff like the difference between who hosts a websit... Ver más
La empresa ha respondido
Thank you, Clar for assisting us. It may be a simple issue to others, but it was business critical for us. We are very grateful for your advice, support and most importantly, a step by step approa... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Información de contacto
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapur
- vodien.com
4,4
Excelente
1 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
my domain webside was down today
my domain webside was down today. Vodien online helpdesk help me resolve it within hal an hour.
24 de octubre de 2025
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I felt that I was dealing with someone…
I felt that I was dealing with someone who knew about the problem. He/She understood the issue and could offer the solution to the problem.
I will have to configure the DNS and see if that works, but it is a solution that makes sense.
We are trying both Window/Linux server subscriptions from Vodien, and if we can get the system to work the way we want, it will be more business for Vodien.
23 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hi Chris,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
New User with No experience
I was new. I got lost on how to settle my email issue. I was assisted by Agent Jonathan. He helps me resolve this in one interaction.
22 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Suraya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Jazzver is great in handling my email…
Jazzver is great in handling my email phishing and scam case professionally, and this is done in just ONE interaction! Thanks so much!
22 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Tung,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Spectacular support and super patient~
Spectacular support and super patient~!
Spot on resolving of matters required. Cheers!!!
20 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Ray,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent customer service from Vodien
Excellent customer service from Vodien! The support team, John, was fast, friendly, and efficient in resolving my login details issue. Really appreciate their prompt response and clear guidance — made the whole process smooth and hassle-free. Highly recommended!
19 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Karen,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent support
Excellent support - helped me resolve my issues.
16 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Foo,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
good knowledge
15 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Cynthia,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Resolve with Empathy
Junmar assisted me with details in resolving the issues I had when I upgraded to a VPS, despite not being in that department. Able to relate what I'm trying to reiterate as I'm not well versed in IT jargon.
14 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
fast respond with clear answer .
fast respond with clear answer .. easy to understand..
12 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Geoff is truly an expert in his domain
Geoff is truly an expert in his domain. His professionalism and genuine dedication to go the extra mile always make the day special for his customers.
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Cornelius,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick and helpful response.
4 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The vodien chat was fast and easy to…
The vodien chat was fast and easy to use. The member new their stuff so we got the issue resolved
3 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Best regards,
Sambrin O.
Online Experience Specialist
The representative was efficient and…
The representative was efficient and understanding whilst their office was experiencing earthquake aftershocks.
My issues were resolved completely
2 de octubre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Trudie,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Support agent is knowledgeable and…
The support agent is knowledgeable and patient...
22 de septiembre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello John,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
Very helpful in a field where my…
Very helpful in a field where my technical knowhow is limited ;-)
19 de septiembre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hi Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Marion had been a great help and was…
Marion had been a great help and was very patience in answering all of my enquiries! Thanks Marion :)
17 de septiembre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Dian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Change of ownership
The agent was very patient and walked me through things.
16 de septiembre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hi Barbra,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Chat - the way to go
I've found Vodien to be very fast and efficient, especially when using their chat facility
15 de septiembre de 2025
Opinión espontánea
Respuesta de Vodien Internet Solutions Pte Ltd
Hello Adrian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.