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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The products performance is as I expected so far and I am happy with the after sales services of Voltx Energy staff. They rang me up if I have any issues to resolve and guide me how to set the inverte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are absolutely thrilled with our new solar battery from VoltX. The standout for us was the local installation team—they were punctual, extremely professional, and happy to answer all our questions.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great install team, listened to my request to not face mount the cabling (our garage is a bar conversion so would have been terrible having to have face mounted cables). Seems like a good product so f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The VoltX team are very professional and the turn around from initial quote to installation was only a couple of weeks. The installers arrived right on time and put it all together in a few hours. The... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de energía solar
  2. Equipos y soluciones de energía
  3. Proveedor de energía renovable
  4. Proveedor de equipos de generación de energía solar

Escrito por la empresa

VoltX Energy is an Australian-owned solar battery storage company serving homeowners across Australia. Our team of CEC-accredited experts helps Australian households achieve energy independence with high-quality, affordable home battery systems — including our flagship VoltX Energy Solar Battery, Neovolt, Pylontech, and more. We handle everything from consultation and system design to professional on-site installation, tailored to homes throughout Australia. Eligible Australian customers can also access government rebates through the Cheaper Home Batteries Program. Whether you're looking to cut power bills, reduce grid reliance, or stay powered through outages — VoltX Energy has a battery solution built for you.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 72% de las opiniones negativas

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4,7

Todas las opiniones

(254)

250 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

No issues with battery or Installation

System installed 4 days ago
So far no issues battery system or Installation
I had an Alpha ESS 28.8kwh battery installed

11 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Great to hear your AlphaESS 28.8 kWh battery has been running smoothly so far and that you’ve had no issues with the installation, Chris. We hope you continue to enjoy the system, and we really appreciate you choosing VoltX Energy!

Valorada con 5 estrellas sobre 5

Great service and installation was great

Great service and installation was great

14 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re really glad you had a great experience with our service and installation, james. We appreciate your support and choosing VoltX Energy!

Valorada con 5 estrellas sobre 5

Reasonable price and the installers are…

Reasonable price and the installers are very professional. Very happy with the installation and the whole process.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re glad you were happy with the pricing, the installation, and the overall process, Mr Carlos Guevarra. We’ll be sure to pass your kind words on to the installation team. Really appreciate you choosing VoltX Energy!

Valorada con 5 estrellas sobre 5

Great service

Great service. Installers were fast and friendly. Battery install was seamless and have been off grid since installing. Highly recommend.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Really appreciate the recommendation and your support of VoltX Energy, Steven!

Valorada con 5 estrellas sobre 5

Found reliable and trustworthy

Found reliable and trustworthy. Quote was cheaper than many others. Did a great job

9 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re really pleased to hear you found VoltX Energy reliable and trustworthy, and that you were happy with the value of your quote and the quality of the work, A Q. We really appreciate you choosing us and sharing your experience!

Valorada con 5 estrellas sobre 5

Excellent

⭐⭐⭐⭐⭐

We recently had our solar batteries installed, and we are extremely happy with the whole experience from start to finish.

The installation team was professional, friendly, and efficient. They arrived on time, explained the process clearly, and made sure everything was installed properly and neatly. They were also happy to answer our questions and took the time to explain how the battery system works and how to monitor it.

The quality of the installation was excellent, and everything was left clean and tidy afterwards. It was great to see a team that takes pride in their work and genuinely cares about doing a good job.

Overall, we are very happy with our new solar battery system and the service we received. The entire process, from organising the installation through to having the batteries up and running, was smooth and hassle-free.

Highly recommended to anyone considering installing a solar battery system. Thank you to the whole team for the excellent service! ⭐⭐⭐⭐⭐

11 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Thanks so much for taking the time to share such a wonderful review, Crisbert! It’s fantastic to hear that everything went smoothly from organising the installation right through to getting your batteries up and running.

We’ll be sure to pass your kind words on to the installation team. It’s great to hear they were professional, friendly, took the time to answer your questions, and left everything neat and tidy. We really appreciate you recognising the care they put into their work.

We’re so glad you’re happy with your new battery system, and thanks again for recommending VoltX Energy!

Valorada con 5 estrellas sobre 5

Great company and systems.

Great company and systems.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Thanks so much for the kind words, Larry! We appreciate your support and choosing VoltX Energy!

Valorada con 5 estrellas sobre 5

Great Service!

Great Service!! Fast and efficient!

10 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Really appreciate you choosing VoltX Energy, Adil!

Valorada con 1 estrellas sobre 5

VoltX is using a dud battery system

The workmen were great installers and everything seemed fine but many times in the day, the house is drawing on grid power for extended periods when the battery has sufficient charge. The Pylontech battery system is new for VoltX and the app has some glitches in it as well so does not seem to be a reliable brand. Two weeks have passed and tech support is not getting anywhere.

28 de agosto de 2026
Opinión espontánea
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Respuesta de VoltX Energy

Thanks for sharing your experience, Wayne. We’re glad to hear the installation team did a great job, but we’re sorry that you’ve been dealing with the battery drawing from the grid when there’s charge available, along with the app issues. We understand how frustrating it would be to still be waiting for a resolution after two weeks.

We appreciate you raising this with us and would like to make sure your concerns are properly followed up.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, quote and installation. the product work well. Great

11 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re really pleased to hear you were happy with the customer service, quote and installation, and that the product is working well for you, Jonard. We really appreciate you choosing VoltX Energy!

Valorada con 5 estrellas sobre 5

I’m very pleased with the product and whole process

I was very pleased with the customer service from the initial contact, explaining how it all works and the expected timeframe to install of battery and the post install follow up. The installation was seamless the guys were great and left everything neat and tidy. Great value battery solution, so far it’s been up and running for a week and we’ve used only 1kwH of grid power over the whole week. The Neovolt 28.8KwH battery with 5KwH inverter we had installed is paired to an existing relatively small 4.4kw solar system (5 years old) and family of 3 to give you an idea. Couldn’t be happier so far

10 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

It’s fantastic to hear the whole experience was smooth from your initial enquiry through to installation and the post-install follow-up, SteveBB. We’re especially glad the installation team left everything neat and tidy. Thanks again for choosing VoltX Energy and sharing your experience!

Valorada con 5 estrellas sobre 5

Great customer service.

Great customer service .
The reason that I have decided to write this review is that I could not find any reliable information, will my existing 6.5 kw solar panel system with 5kw inverter be capable of fully charging 28kw battery system.I have bought Alpha SMILE -G3-9.3s battery system totalling 27.9 kw. As for charging in my circumstances my batteries get fully charged every day by midday even during cloudy weather.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re really pleased to hear you’ve had a great experience with our customer service and that your AlphaESS battery system is performing well with your existing 6.5 kW solar setup, Milosav. It’s great to hear you’re getting the battery fully charged each day, even in cloudy weather. We really appreciate you taking the time to share your experience and help others who may have similar questions!

Valorada con 5 estrellas sobre 5

Good and great

9 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We’re really glad you had a good experience with VoltX Energy, sayapparaju rekha raju. We appreciate your support!

Valorada con 5 estrellas sobre 5

Good experience with Voltx

Good experience with Voltx. Have Solplanet Battery installed. Happy with the performance.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de VoltX Energy

We really appreciate your support and the 5-star feedback, Christina!

Valorada con 1 estrellas sobre 5

Dismal response to warranty work

My battery was installed on 5/8/2026. One of the two 5Kw inverters was faulty out of the box, and the other was water affected (condensation on LCD display). Installer said He would lodge warranty claims. Six weeks later, despite many enquiries by me to Voltx, no action on making the battery work. I'm very dissatisfied with Voltx Energy service.

5 de agosto de 2026
Opinión espontánea
Logotipo de VoltX Energy

Respuesta de VoltX Energy

We’re genuinely sorry to hear about your experience, Ian. Having one inverter faulty from the outset and the other showing signs of water/condensation, followed by six weeks of waiting despite your repeated enquiries, is understandably very frustrating.

This isn’t the level of service we aim to provide, and we’re sorry we haven’t acted quickly enough to get your system fully operational. We’d like the opportunity to look into what’s happened with the warranty claims and get this followed up with the relevant team. We have sent you a request with your details so we can locate your case and escalate it for review.

Valorada con 5 estrellas sobre 5

Had a 28kW battery installed a few…

Had a 28kW battery installed July 2026. Works great and I can control charge discharge from app anytime anywhere.

17 de julio de 2026
Opinión espontánea
Logotipo de VoltX Energy

Respuesta de VoltX Energy

Great to hear your 28 kWh battery has been working well since the install and that you’re enjoying the convenience of being able to manage your charging and discharging through the app, KK. We really appreciate you choosing VoltX Energy!

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