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VTM Vending Opiniones 

231
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.

Valorada con 5 estrellas sobre 5

Great customer support, been an operator with them for over a year and they always get it taken care of. Definitely wanna highlight Chris and Darshak in tech support for always going above and beyond... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first time buying a machine and the support was there every step of the way. I had dumb questions they answered and helped me figure out my set up. Jacob was very helpful.

Información sobre la empresa

  1. Distribuidor de máquinas expendedoras automáticas
  2. también en la categoría
  3. Máquina expendedora de productos de cosmética
  4. Máquina expendedora de productos electrónicos
  5. Proveedor de software
  6. Tienda de artículos coleccionables
  7. Tienda de intercambio de cartas coleccionables

Escrito por la empresa

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.

Why operators choose VTM

Escrito por la empresa

U.S.-based support
Onboarding, training, live tech support and a full video tutorial library.
Every machine, one dashboard
Track sales, get restock alerts and update products remotely, on web or mobile.
Cashless-ready out of the box
A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.

Our warranty promise

1-Year Limited Warranty

VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).

Información de contacto

Smart vending machines, ready to run

Pokemon, vape and smart cooler machines with U.S. based support

4,8

Excelente

TrustScore: 5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(231)

158 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Vape TM truly stands out as a top-tier…

Vape TM truly stands out as a top-tier provider in both product quality and customer experience. From the moment you engage with them, it’s clear they prioritize professionalism, consistency, and attention to detail. Their selection is impressive, offering a wide range of high-quality products that cater to both newcomers and experienced users. Everything feels carefully curated, and you can tell they take pride in delivering only the best. The reliability of their products and the smooth overall experience make them a brand you can trust.

What really sets Vape TM apart, though, is their exceptional service. Their team is responsive, knowledgeable, and genuinely committed to helping customers find exactly what they need. Whether it’s answering questions, offering recommendations, or ensuring fast and secure delivery, they consistently go above and beyond. It’s rare to find a company that combines great products with such a strong customer-first approach, and Vape TM does it effortlessly.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great customer support from…

Really great customer support from these guys and really great product. I got my machine setup a week ago and it already did over $500. Couldn't be more thankful!

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very knowledgeable sales reps and a…

Very knowledgeable sales reps and a great customer service that is very responsive. I got what I needed on time and all of the information for setup/troubleshooting is all on the portal. Highly recommend. Jarett is the best!

2 de marzo de 2026
Opinión espontánea
Logotipo de VTM Vending

Respuesta de VTM Vending

Thank you Ronnie! We appreciate you choosing us!

Valorada con 5 estrellas sobre 5

Helpful

My experience with vapTM was so great i loved the support i had all throughout my order and i will be continuing to shop for vape vending machines thanks to Coreys help

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and simple

Will start by saying Corey is absolutely killing it. It has been almost concerning how simple he has made it for me to get into the vending machine business. He responds immediately with answers to my questions and has made the purchase process with these machines super efficient. Not only does he operate professionally on the business side but also makes sure to spare a few extra minutes to converse and have a normal conversation. I look forward to doing more business with VapeTM. Corey is the go to guy!

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys have truly changed my life

These guys have truly changed my life! So thankful for this company! Customer service is next level and have always been there for every step of the way! We took a chance with this vending company and they been nothing less than perfect!

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jarrett was a huge help

Jarrett was a huge help, the videos on YouTube came in handy forsure! The AI assistant is also a huge help. 100% recommend this company and look forward to purchasing more machines within a few months.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

Support is responsive

Support is responsive, machines are easy to setup, and delivery was fast. I wish there was some developer options for integrating with my accounting/inventory software but everything else works well.

19 de febrero de 2026
Logotipo de VTM Vending

Respuesta de VTM Vending

Thanks so much for the review! We agree with you on the developer/integration need and have it on our roadmap.

Mike

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