Extremely disappointing — zero breathability and caused skin irritation I bought both the Halo Essential Wideleg Pants and the Halo Balloon Pants in London, hoping for comfortable, soft pieces I c... Ver más
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Consulta las opiniones de los clientes
Received 20% off my first order as the hook which is standard tactics. I did like their clothing as it fits me very well. Was going to place a second larger order and contacted CS to see about a repea... Ver más
We are obsessed with anything made from their dream knit fabric. It's the only thing that stays super soft even after many washings. Plus, their clothes fit very well and are flattering. I have the pe... Ver más
Customer service really really bad, they have no idea what they are doing..... Laconic repetetive answers, taking them ages to answer, chat on the website almost never works and no humans availa... Ver más
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Información sobre la empresa
- Tienda de ropa deportiva
- también en la categoría
- Tienda de ropa
- Tienda de ropa para mujeres
- Tienda de trajes de baño
- Tienda de vestimenta deportiva
Información proporcionada por diversas fuentes externas
Performance apparel inspired by a coastal California lifestyle; an integration of yoga, surf, sport, art and a strong visionary spirit. Made to stand the test of time. Built to move and sweat in with effortless style and comfort.
Información de contacto
South Coast Highway 101 625, 92024, Encinitas, Estados Unidos
- vuoriclothing.com
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 23% de las opiniones negativas
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Vuori is a scam not a real company
Terrible website takes your payment without letting you change shipping settings. Customer service refuses to correct anything even if you act right away. Their only solution is to buy more stuff. These people are scammers stay far away, you can find better gear from reputable sources.
Vuori is my preferred athleisure brand
Vuori is my preferred athleisure brand. Their quality is unmatched and their sizing is consistent.
Do not buy from them
Been waiting for two months it’s embarrassing. (3nov)
(17nov) - I don’t think I’m going to get my order. Support doesent exist. No shipment sent. Don’t waste money on them like i did
Terrible experience
I had a terrible experience with this company. They added a subscription to my account without my consent, and when I reached out to customer service to cancel it, I received no response. This lack of communication and transparency feels incredibly unprofessional and misleading. I would caution others to think twice before purchasing from this company.
vuori scam or sham
make sure you check your receipts as it appears vuori is trying to scam you by not refunding you the full amount - easy to miss and I'm sure they are counting on people not catching them! my receipt shows a a return subtotal of 126.40 and 7.58 tax which would equal a return of 133.98 yet the return total shows 128.50 and thats all that was refunded! I reached out to get their help and online support was not efficient or helpful!
BAIT & SWITCH RETURN POLICY
They let you order on a .co.uk branded website which clealry says free returns but if you try every single item says “international returns ineligible” WHAT A JOKE
Good products and services
I have ordered first time on website. Vuori is shipping from California. Due to companies location outside of EU I had some questions about import process. The customer support was very helpful and replied fast within the working hours of US time zone. The fitting of the jacket is great and looks really good. Over-all experience is very good. I just have one remark: The packaging... In this priceline I would spend more attention to it. Thanks
Some ridiculous reviews here
Some ridiculous reviews here. I've bought numerous items from Vuori with never an issue or complaint. Online or in store the experience has been consistently good.
Quality and style are excellent. Shipping fast and responsive customer service.
I couldn't be more pleased with Vuori!
Payment nightmare
I had an awful experience with Vuori where payment failed with several different debit and credit cards via all their different payment methods. They clearly have payment processing issues with the UK. Customer service was rubbish. They initially apologized, then said that they had escalated it to their leadership team, before I finally got an email from them saying that they could not serve me at this time, without any further information or explanation. They've successfully turned off an enthusiastic customer. If you are in the UK, avoid.
Bought a T-shirt and board shirts and…
Bought a T-shirt and board shirts and the quality is really bad, after two washes the T-shirt looks balled up and old ! Really disappointed considering the price , I would never purchase their items again … vs gant or others really inferior quality.
Soft material but quality isn’t there or customer service
Loved their clothes while on holidays in Seattle. Bought a top and joggers for about $300 AUD. Wore them on my flight home to Australia but the act of carry my babies nappy bag on my elbow crease through the airport has ruined the top, terrible pilling on the inside of both elbows. For the price it’s not the quality you expect. I thought by reaching out to Vuori directly they might be keen to remedy the issue but they kept passing the buck back to the retail store in the US I purchased from, which as I’m back in Australia isn’t really worth my time or expensive. Very disappointing experience.
Great return process
I’ve seen some terrible reviews about the customer service some people have received but I have to say that my experience has been the opposite. I’m in Australia and ordered some pants, no issues with the delivery but they were what I was looking for so I returned them. The process was straightforward and the courier collected the return parcel from my house and was free. My pants were received back in the US and a refund processed the same day. I’d order from them again.
Ordered a t-shirt and after couple…
Ordered a t-shirt and after couple washes the seam unraveled and shirt couldn’t be used. The customer service asks you to submit forms, send several different pictures - I’ve spent way too much time with responding about a 50 dollar shirt. Better order from Nordstrom
Bought an item and cant return as it…
Bought an item and cant return as it gets sent from USA. Crazy as they have there own store in the UK, not happy.
Worst customer’s service ever
Worst customer’s service ever ! So incredibly disappointing, I just can’t purchase from them again . Oh , and good luck getting your money back when you return something, excuse after excuse , they talk over you and argue like a toddler when you call. I told them I was going to file a dispute on PayPal and they told me that if I did that they won’t give me my money back for at least 75 days, threat much ?? This company went down hill QUICK!
I have over 10 pieces from Vuori
I have over 10 pieces from Vuori, all that I love. It wasn't until one item started coming apart only after 6 months of wearing it that I had to deal with customer service. No warranty. 0. Not a manufacturers warranty, no happiness warranty, no "oops we messed up" warranty. Nothing. I'm sad to say but I will not be supporting this business ever again. Back to Lulu Lemon.
Teuer aber tolle Qualität
Teuer aber tolle Qualität. Bestelle immer direkt auf der Vuori Seite und nicht bei ominösen Unterhändlern. Bisher nie Probleme gehabt. Butterweiche Stoffe, tolle Passform, Blickdicht. Absolute Empfehlung
Happy Australian Customer
I read the reviews AFTER I received my items, a skort, racer back top and sports crop. Whilst I cannot comment as to their customer service, their products are as described, soft fabrics and well made, I cannot fault them. I am 51kg, 10C bust and 162cm and ordered a small but for a closer fit could have chosen XS as they are definitely generous sizing but not so much as I would want to return or order a different size next time. I am about to order more of the racer back sports crop. I really like this brand and love their colour ways.
Love their leggings
I love this brand. I discovered it only a few months ago, but I really like their leggings and jackets! Super comfortable
This company is a fraud
This company is a fraud. they never delivered my order and refuse to assist with the issue!
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