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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money. The trou... Ver más

Valorada con 1 estrellas sobre 5

I'd give zero stars if I could. After 2 yrs trouble free subscription ordering they sent the wrong vape refills. 3 wks later & I'm still waiting for a refund. Customer service is beyond the pale & use... Ver más

Valorada con 2 estrellas sobre 5

Constant problems with pods quitting while still half full… at 8 bucks a pod my attempts to get replacements went unanswered after the first contact, and then the price almost tripled over an 18 month... Ver más

Valorada con 1 estrellas sobre 5

I’m so fed up with Vuse Alto, I contacted them a few weeks ago about leaking/ bubbling pods,they sent me coupons for BOGO unfortunately, same issues and a few pods would just stop working. I thought i... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores
  2. Tienda de cigarrillos electrónicos
  3. Tabaquería

Información proporcionada por diversas fuentes externas

Shop Vuse Vapor for the best vape pens, e-liquid, kits, cartridges, tanks, flavors and more. Find high quality vaping devices based on nicotine level, vape pen style etc. Reimagine Vapor.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

424 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Been a long time Vuse customer

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money.
The trouble started when the original company was bought by BAT and the name changed to Vuse, things have gone rapidly downhill since then and the quality is now, quite frankly, garbage. Every single flavour tastes disgusting with a weird chemical aftertaste, their 'improved' devices aren't a patch on the old ePens and make a weird humming noise when you use them.
Needless to say I'm not going to be buying any more. It's a real shame that BAT have run what was a great little startup into the ground.

30 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

They used to work well up to about six…

They used to work well up to about six months ago. I don’t know what changed, but the battery is hardly hold a charge. I’ve even had a few that just stopped working and would not take a charge at all. Whatever they changed. They screwed up big-time.

3 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I’ve been using vise a few years now

I’ve been using vise a few years now. They have the worst app I’ve ever used. You can have everything saved on your phone and it will still say invalid. Then when you trying to change the password it never work. You call them they never open. I emailed them no response. But they want you to buy their product? It’s a scam. Why can’t you buy single pods? If they do have single pods the store charges $20 for 1? But if you buy two it’s 18? Good luck login in to their account to get any discount. If you get in once you lucky! Then when you actually do buy a cartridge? Its dark brown blackish! Stale and doesn’t work right in the wand. No refund! I like vuse and I’ve spent a lot of money buying it? I’m starting to think I should move on to something else? Because vuse dgaf about the customer they just want your money!

26 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

GARBAGE

GARBAGE. If I could give it negative stars I would. I go and buy 2 pods of golden tobacco. BOTH are faulty. Neither works at all. Barely smokes. Can't get a hit. Go buy more NOTHING. Dark brown OLD stock I'm guessing. I don't know. I wasted 50 BUCKS and had to go to work super pissed with ZERO nicotine. Later couldn't get my money back can't exchange. PATHETIC. GARBAGE TRASH. save yourself some pain and buy an actual battery unit and get your own juice. They corner the market then $hit on everyone. Classic capitalism failure.

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

An absolute rip off

An absolute rip off. I just want my hard earned money back. This company is trash and so is their product. Do not support or give them your business unless you like paying for defective products.

6 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fed up!

I’m so fed up with Vuse Alto, I contacted them a few weeks ago about leaking/ bubbling pods,they sent me coupons for BOGO unfortunately, same issues and a few pods would just stop working. I thought it might be my battery, got a new one & more pods, charged the battery it worked fine but then I wouldn’t get a hit. The price isn’t worth the aggravation!

12 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'd give zero stars if I could

I'd give zero stars if I could. After 2 yrs trouble free subscription ordering they sent the wrong vape refills. 3 wks later & I'm still waiting for a refund. Customer service is beyond the pale & useless. Repeat emails & a phone call have produced nothing but excuses & no refund. Latest in the saga is my name doesn't match with the website so I need to create a new account. Stalling tactics that beggars believe! Next stop trading standards

7 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Taste was nothing like mango

Taste was nothing like mango..in fact it tastes like a dirty ashtray flavour..I contacted customer service 3 times over September period they..let me down didn't get back to me.very frustrating.I fine anything like this quite stressful..can't understand why they didn't make it right with me???

4 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

1 pod lasts about 3-4 hours of moderate…

1 pod lasts about 3-4 hours of moderate usage . TOTAL WASTE OF MONEY !!!! Shame on you RJR for out sourcing this to BAT in the UK , calling it YOUR product . And , that's if the pod works at all full right out of the box ... WAyyyyyyy OVER PRICED as well ..

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve complained to the company scam many times.

I’ve complained to the company scam book, pissed consumer the BBB etc…numerous times about nasty pods over the years after a lot of research here’s what I’ve learned and why it’s fallen on deaf ears.
Forty three percent of the purchase is state & federal taxes (more than tobacco 37%)the more we spend the more taxes are collected it’s one of the few things both sides actually agree on they think we’re to stupid to see.

10 de septiembre de 2025
Opinión espontánea

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