Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money. The trou... Ver más

Valorada con 1 estrellas sobre 5

I'd give zero stars if I could. After 2 yrs trouble free subscription ordering they sent the wrong vape refills. 3 wks later & I'm still waiting for a refund. Customer service is beyond the pale & use... Ver más

Valorada con 2 estrellas sobre 5

Constant problems with pods quitting while still half full… at 8 bucks a pod my attempts to get replacements went unanswered after the first contact, and then the price almost tripled over an 18 month... Ver más

Valorada con 1 estrellas sobre 5

I’m so fed up with Vuse Alto, I contacted them a few weeks ago about leaking/ bubbling pods,they sent me coupons for BOGO unfortunately, same issues and a few pods would just stop working. I thought i... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores
  2. Tienda de cigarrillos electrónicos
  3. Tabaquería

Información proporcionada por diversas fuentes externas

Shop Vuse Vapor for the best vape pens, e-liquid, kits, cartridges, tanks, flavors and more. Find high quality vaping devices based on nicotine level, vape pen style etc. Reimagine Vapor.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

424 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

VuseGo are the worst e-Cigs

VuseGo are the worst e-Cigs, they say that they have up to 500 puffs or 40 cigarettes a day but this isn't true as they run out 3 hours after purchase even when you don't use it that much, I bought 2 yesterday and BOTH have ran out already. DO NOT WASTE YOUR MONEY and instead by more substantial products like Lost Mary

20 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm extremely disappointed in this…

I'm extremely disappointed in this product. At first I thought it was great but shortly realized the refills overheat, giving the pods a different taste. I also had to replace the pens or whatever you call them because the quickly stop charging. I've already bought like 8 or 10 of them because I like them and at first they worked for me but now I'm starting to realize, what's my next move. ??? I feel this is a cheap ass product and I'm extremely dissatisfied.

14 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed

Bought a disposal vape that claimed to have 500+ puffs but clearly this is not the case!! I had previously bought a vape from VUSE as well and the same thing happened, so after 2 x experiences, I am not convinced these actually do what they say on the packet which is a shame. To claim so many puffs and not deliver is disappointing.

13 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vapes won't recharge after about two…

Vapes won't recharge after about two weeks. Pods randomly leak. Ironically, once the prices for the pods and vapes increased considerably, the quality of both just dropped. After three years of using Vuse products, now the contacts on the vapes get rusted and won't charge.

13 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bravo Vuse

An unexpectedly excellent service from Alessio. His helpfulness, court eousness and patience was way above the³ call of duty.

5 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

In general OK, but...

In general OK, but... the repeat volume orders are ALWAYS out of stock. It seems to be a scam to get you interested, then never available so you must pay the higher price

30 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Only lasted for a day

Only lasted for a day! And I don’t even vape much! I have had many vapes in the past which last me nearly a week! This is an awful product and waste of money! Absolutely disgraceful! Avoid wasting your money and these vapes 😞

28 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst vape experience ever

Worst vape experience ever. The only consistent thing you get with alto is pods leaking and prices going up. The issues only get worse and worse over the years.

17 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The customer service is an embarassment for the company

I purchased 10 packs with same day delivery and was sent the wrong flavour.
I sent an email and a lady from the customer service was rude and unprofessional.
At first she asked me for evidence to back up my claim (she could have checked that I have been a long term gold subscriber and client and never once issued a complaint) and then saying that before shipping the correct flavour she would need to have the wrong items back to the warehouse (making me feel as if I was trying to mug them off, not once but twice).
I would advice that if you make a mistake you should go above and beyond to redeem yourself. Treating customers who pay for your services like this is vey bad for your business.

9 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vuse Go, false advertising IMO

I've had 4 of these Vuse Go disposables that claim to be up to 500 puffs. I'd like to think that "up to 500 puffs" would get me close to 500, at least 400 but what a joke, I don't think it's even above 250. Runs out way too quickly. Won't be buying these again.

4 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Goodbye to VUSE & RJ Reynolds

Been a Vuse customer for almost 2 years. Shipping has been a nightmare (30 days +), quality has declined horribly (every couple 2 packs have at least 1 pod that does not vape or leaks) and the subscription service has been an on again/off again fiasco since it started. The topper has been availability and the enormous price increase. Goodbye VUSE and RJ Reynolds, forevermore.

3 de abril de 2023
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más