Staff have been a pleasure to deal with. Especially Samantha. I have bought a fair few products in the past 12 months. All of them have been fantastic for recovery after sport or weight traini... Ver más
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Consulta las opiniones de los clientes
I highly recommend the Wagnum Elite Air Boots, Arm Sleeves and the ThermaRelief Pro Waist. Great products and the customer service couldn’t be better. High quality products.
La empresa ha respondido
Thanks Wagnum team! Had a little incident with our puppy chewing through one of the wires on my brothers wagmun elite air. I was in a panic thinking I’d have to replace the whole set but the Wagnum te... Ver más
La empresa ha respondido
I ordered an ice bath on Dec 15. When I requested tracking information, WAGNUM advised the item would be shipped on Dec 31. Now about 7 days later they have advised they over sold the items, and... Ver más
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Información sobre la empresa
Escrito por la empresa
At WAGNUM Recovery, we believe recovery is an essential part of living, moving and performing at your best. We're an Australian-owned recovery and wellness brand dedicated to making professional-grade recovery technology accessible to everyone. Whether you're an athlete, fitness enthusiast or simply looking to improve your everyday wellbeing, we're here to help you recover smarter. Our range includes advanced compression recovery boots, massage guns, infrared sauna blankets, ice baths, water chillers and other innovative recovery solutions designed to support muscle recovery, relaxation and overall wellbeing. Quality Recovery, Made Accessible We focus on combining innovative technology, quality materials and practical design with competitive pricing. Our goal is to make premium recovery solutions accessible without compromising on performance, convenience or reliability. From post-workout recovery to everyday relaxation, our products are designed to fit seamlessly into your lifestyle, whether you're recovering at home, at the gym or on the go. Proudly Australian-Owned Serving customers across Australia and New Zealand, we're committed to providing quality products, dependable customer support and a positive shopping experience. We value honest customer feedback and continuously work to improve our products and services. We believe lasting trust is built through transparency, reliability and genuine care for our customers. WAGNUM Recovery. Recharge. Recover. Go Again.
Información de contacto
Sydney, Australia
- support@wagnum.com
- wagnum.com.au
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Shiatsu massager
Have only just received my Shiatsu massager, but very happy with it. Good stimulating massage, even an attachment for use in the car. Wasn't sure what this was, so sent them an email. They responded within a few hours, explained everything, and asked if they be of any more help. Was kept informed of delivery status right from when order was processed. Excellent customer service

Respuesta de Wagnum Recovery
Amazing product
Love my new resistance bands! It has been very helpful in times of lockdown! Product came well packaged and it didn't take long to arrive. Company sent me updates about my parcel which I appreciated.
Happy with the experience and definitely recommend!

Respuesta de Wagnum Recovery
What a nice surprise!!!
I bought one massage gun and have no regrets! I hope to try more new products soon. Great service guys!

Respuesta de Wagnum Recovery
Greate Service, Product exactly as description
Product exactly as description, great service, one of my best purchases online! Thank you!

Respuesta de Wagnum Recovery
Great service and product
Great service and product.
I bought a mini massage gun that helped a lot after my workouts. And it is very convenient to take with me everywhere.
Thank you!

Respuesta de Wagnum Recovery
Don't waste your time
I bought the massage gun which took 4 weeks to arrive. I understand their were issues with a Australia post but they did not even send me a confirmation email or updates meaning I thought I got scammed. Gun came, worked once and then never turned on even after charging overnight. Was a lot a lot poorer quality than I was expecting for the price. Although they did issue a refund, the whole ordeal was too much of a hassle so I would definitely not recommend.

Respuesta de Wagnum Recovery
Outstanding Service from start to finish!
The service and standard of Body Massager Australia was outstanding and 1st class. However, we were unaware that the product we purchased would be unsuitable. The doctor advised that this particular item would not assist therapeutically due to the enormity of the injuries sustained. Body Massager did not hesitate in providing us with a refund and I cannnot thank them enough for this.

Respuesta de Wagnum Recovery
Brought hand massager does not massage…
Brought hand massager does not massage just puts pressure on hand have been in touch but they refuse to refund me
Very dodgy people

Respuesta de Wagnum Recovery
We brought the Neck Massager from this…
We brought the Neck Massager from this company as their products are far better quality than some others out there. They are a small Aussie business located in Melbourne.
We couldn't fault their customer service and the massager is great!

Respuesta de Wagnum Recovery
Love how they dealt with everything
Loved my gun till something went wrong so I sent an email and was Extremely surprised at how fast they responded to my email. But what I loved was how they just replaced my guy and the customer service has to be the best of dealt with.
I couldn’t Recommend this company any higher A+++++

Respuesta de Wagnum Recovery
Faulty product
Faulty product. I have contacted them via email and Facebook but have not go a reply. My massage gun won't charge after only a few uses. Would really like someone to contact me...

Respuesta de Wagnum Recovery
When I got my massage gun I loved it
When I got my massage gun I loved it, but unfortunately the charger was damaged and I was unable to recharge it. I was quite upset with this, and felt a little defeated. I was interstate and had a lot on my mind so I was very delayed in emailing the team. Because some time had passed I was not hopeful with my situation being rectified and felt defeated, however, to my surprise the team were super down-to-earth and helpful. They emailed me and let me know they had sent out a replacement charger without making a big fuss. I am super excited for it to come because I loved the product when it was working. Thank you to the team for being very genuine and quickly sorting out my situation. :)

Respuesta de Wagnum Recovery
Great customer service!!
Even though my massage gun had only lasted just 6 months, the body massager team had very quick response getting back to me to sort out how they can help by either fixing or replacing my massage gun, great customer service, very accurate information and would definitely recommend purchasing through them!

Respuesta de Wagnum Recovery
Amazed …
Amazed did not expect it to be as awesome as it is would highly recommend 👍Service excellent 👍

Respuesta de Wagnum Recovery
Customer service is AMAZING!
Hi I just wanted to share my experience with Body Massager Australia. Their Customer service has been amazing throughout.
I ordered a neck and shoulder massager from them. About 6 months later it just stopped working. I thought I would try my luck to see if it was still under warranty. Luckily it was! :-) First they sent a replacement plug, no questions asked. But when that didn't work (think it was a battery issue) they just sent a whole new massager to me. Wow! So impressed. I am super happy that I have purchased from this Company and would highly recommend other people do the same. Thank you so much :-)

Respuesta de Wagnum Recovery
Pain relief!!
I got a massage gun, a jade roller and an acupuncture laser pen and am very happy with all items. I work in an office and I use my laser pen on my hands and fore arms and it's great. Also my massage gun on my feet and lower back which get sore easily.
Jade roller is good too, not sure if its effective but oh it feels good to roll that on my face with a cream!

Respuesta de Wagnum Recovery
Not the best experience
Ordered a black pulse oximeter and was sent through a white one that was not even the same product as the picture. To make the matter even more annoying, the product that they did send is faulty. Read through the instructions and followed it exactly. Every time you put your finger in the probe and turn the on button; it says ‘finger out’ and turns off. Thought, this was just an anomaly so tried in other fingers and I get the same message on the oximeter. Have tried to contact the company but still no response yet.

Respuesta de Wagnum Recovery
Very fast delivery!
Very fast delivery both time i ordered!! Massage gun boost I have ordered is good for its value! My colleague have purchased it 10 minutes after trying my out!

Respuesta de Wagnum Recovery
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