I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay... Ver más
La empresa ha respondido
Needed stock of an item that had no stock online. Was given a substitute code which was something entirely different. Placed an order at one store for collection, stock was purchased by another cust... Ver más
La empresa ha respondido
Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names an... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Waltons
Escrito por la empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Información de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sudáfrica
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Muy bueno
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was surprisingly easy.
Was surprisingly easy.
And delivery to my door the next afternoon.
The day before I had driven to 3 PNA's and one Waltons store and wasted about 2 hours and petrol and could not get what i wanted.
14 de julio de 2026
Respuesta de Waltons
Hi Lizelle,
Thank you so much for your kind words! We're delighted to hear you found our prices good and enjoyed a fast and friendly delivery. It's always lovely to know our team made your experience a pleasant one, and we hope to welcome you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordering process was easy with…
The ordering process was easy with affordable pricing.
The delivery however was not as per my request. The delivery guy refused to deliver the order directly at the office as requested.
17 de julio de 2026
Respuesta de Waltons
Hi Marcia,
Thank you for taking the time to share your feedback. We're pleased to hear the ordering process was easy and that you found our pricing affordable. However, we're sorry to learn that the delivery did not go as requested and that the driver was unable to deliver directly to your office. This is not the standard of service we aim for. We have opened a ticket regarding this matter, which you are welcome to reply to so we can look into it further and put things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Happy Customer
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay, East London, were also very friendly and helpful.
15 de julio de 2026
Respuesta de Waltons
Hi Lee,
Thank you for such a wonderful review! We're so glad you found the website easy to navigate and that same-day collection worked well for you. We'll be sure to pass on your kind words to the team at Waltons Beacon Bay, East London, as they'll be thrilled to hear they were friendly and helpful. We look forward to seeing you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online purchase - good deals but incorrect products
I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg instead of Croxley hard covers I received Walton Primelime hard covers and instead of Butterfly book covers I received another brand of book covers.
15 de julio de 2026
Respuesta de Waltons
Hi Bronwin,
Thank you for your feedback. We're delighted that you enjoyed our low prices and the AI specials on selected products. We're sorry, though, that some of the items you received did not match the pictures shown on the website, such as receiving Walton Primeline hard covers instead of Croxley, and a different brand of book covers. We completely understand your disappointment. We have opened a ticket regarding this, which you are welcome to reply to so we can arrange to correct the order for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service that is extremely quick!
Great service that is extremely quick!
I thank you so much!
14 de julio de 2026
Respuesta de Waltons
Hi Mekgwa,
Thank you so much for your lovely review! We're thrilled to hear you received great, quick service. It means a great deal to us, and we look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Myrin at Ballito Waltons
Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names and all packed neatly. So convenient. Amazing service. And thank you so much, you helped me with a smile and nothing I asked as extra seemed in any way a mission for you. Thank you for your patience.
Will be back.
17 de julio de 2026
Opinión espontánea
Respuesta de Waltons
Hi Chardonnay,
Thank you for such a heartwarming review! We're so pleased that Myrin at Waltons Ballito made life with four children that little bit easier for you. Having your lists sorted, your stationery boxes neatly packed and everything marked with your children's names is exactly the kind of convenient, caring service we love to hear about. We'll be sure to pass on your thanks to Myrin, who will be delighted to know their patience and smile made such a difference. We can't wait to welcome you back.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was good and I got exactly…
The service was good and I got exactly what I wanted.
9 de julio de 2026
Respuesta de Waltons
Hi Nthabiseng,
Thank you for your kind review! We're so glad the service was good and that you received exactly what you wanted. We hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Third time I used your services
Third time I used your services. First time was excellent, got my goods within two days. Second time took a bit longer, and this time was it took a week to deliver.
9 de julio de 2026
Respuesta de Waltons
Hi Jaco,
Thank you for taking the time to share your feedback, and for being a returning customer. We're glad to hear your first experience was excellent, but we're sorry that delivery took longer than expected on this most recent order. This isn't the standard of service we aim to provide, so a ticket has been opened regarding this, which you're welcome to reply to directly so we can look into the delay for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very helpful
Very helpful, quality products,great service. Delivery came on time. Hassle free when making orders
9 de julio de 2026
Respuesta de Waltons
Hi Mbali,
Thank you so much for your wonderful review. We're delighted to hear that you found our products to be of great quality and that our service made your experience hassle-free. It's also great to know your delivery arrived on time. We really appreciate you taking the time to share this feedback with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi June,
Thank you for your lovely review. We're so pleased to hear you're happy with our prices and delivery service. Your support means a lot to us, and we look forward to continuing to serve you well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordered online for store pick up
Ordered online for store pick up. It was the most pleasant experience. I'm and out of the store before going to my meeting, perfect service.
10 de julio de 2026
Respuesta de Waltons
Hi Vuyolwethu,
Thank you so much for your lovely review. We're delighted to hear that your online order and in store collection was such a smooth and pleasant experience, and that we could help you get to your meeting on time. We really appreciate you taking the time to share this with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The whole process since I ordered until…
The whole process since I ordered until I received the package was quick and easy. Got exactly what I ordered. Thank you.
5 de mayo de 2026
Respuesta de Waltons
Hi Ane,
Thank you for your kind words. We're so pleased that the whole process, from ordering to delivery, was quick and easy, and that you received exactly what you ordered. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was very fast and the produckt…
Delivery was very fast and the produckt was in exelent condition
9 de julio de 2026
Respuesta de Waltons
Hi Johan,
Thank you for your feedback. We're thrilled to hear that your delivery was fast and that the product arrived in excellent condition. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
service delivery
6 de julio de 2026
Respuesta de Waltons
Hi Irene,
Thank you for taking the time to leave us a review. We're delighted that you were happy with our service delivery, and we appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was smooth and communication…
Delivery was smooth and communication was excellent
7 de julio de 2026
Respuesta de Waltons
Hi Nozibusiso,
Thank you for your wonderful review. We're so glad that your delivery was smooth and that our communication met your expectations. We really appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi Raeesa,
Thank you for your feedback. We're delighted to hear that you found the process quick, easy and efficient. We appreciate you sharing your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super quality printing paper for a good…
Super quality printing paper for a good price,speedy delivery too!
7 de julio de 2026
Respuesta de Waltons
Hi Jo-Anne,
Thank you for your lovely review. We're so pleased you're happy with the quality and price of the printing paper, and that delivery was speedy too. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi Chantal,
Thank you for your continued support and for taking the time to leave a review. We're delighted that our service is consistently speedy and reliable for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.