I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg... Ver más
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Consulta las opiniones de los clientes
The experience was outstanding. From time I placed my order. Communication was great. Delivery was done with out waiting too long. Walton treated me like their only customer. Thank you.
La empresa ha respondido
Love Waltons but the delivery company doesnt and did not handle my package clearly labelled fragile, carefully. Waltons handled it amazingly. Will shop again.
La empresa ha respondido
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Waltons
Escrito por la empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Información de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sudáfrica
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Muy bueno
1 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had a great experience on the…
I had a great experience on the Company's prompt reply after I placed my order. The quality of the product is great.
15 de mayo de 2026
Respuesta de Waltons
Hi Ann,
Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience with us and that our team responded promptly after you placed your order. It is also great to know that you are happy with the quality of the product. We look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery service
I ordered cartridges on the 21st of May expecting it to be delivered in 2-5 days. Great was my surprise when it was delivered in the 22nd! The person from the courier company was also very friendly.
22 de mayo de 2026
Respuesta de Waltons
Hi Cooper,
What a lovely review, thank you! We are thrilled to hear that your cartridges arrived even sooner than expected, and that our courier representative left a great impression. We will be sure to pass on your kind words. We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast an efficient service
20 de mayo de 2026
Respuesta de Waltons
Hi Garrick Accounting team,
Thank you for your positive review! We are glad to hear that you experienced fast and efficient service. We appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery and processing of order.
20 de mayo de 2026
Respuesta de Waltons
Hi Maarten,
Thank you for taking the time to share your experience! We are delighted to hear that your order was processed and delivered quickly. We hope to see you shopping with us again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery
20 de mayo de 2026
Respuesta de Waltons
Hi Ann,
Thank you for your kind review! We are pleased to hear that your delivery was quick and that you had a great experience. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Exactly what I expected
Exactly what I expected, love the fact that it has dates and public holidays.
22 de mayo de 2026
Respuesta de Waltons
Hi Tamara,
Thank you for your lovely review! We are so glad the product met your expectations and that you are enjoying the dates and public holidays feature. We appreciate your support and hope to assist you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and efficient delivery thank you
22 de mayo de 2026
Respuesta de Waltons
Hi Lucinda,
Thank you so much for your feedback! We are thrilled to hear that your delivery was quick and efficient. We truly appreciate your kind words and look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Next day delivery.
22 de mayo de 2026
Respuesta de Waltons
Hi Michael,
Thank you for your review! We are so pleased to hear that you received your order the very next day. We hope to continue delivering the same great service to you in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
the price of product is cheaper than…
the price of product is cheaper than other provider. and it is easy and quick for collection.
21 de mayo de 2026
Respuesta de Waltons
Hi Celia,
Thank you for sharing your experience! We are glad to hear that you found our pricing competitive and that the collection process was easy and quick. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent and fast delivery.
16 de mayo de 2026
Respuesta de Waltons
Hi Ilza,
Thank you for your wonderful feedback! We are delighted to hear that you received excellent and fast delivery. We truly appreciate your support and look forward to assisting you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was done on time.
The delivery was done on time.
Had the product at the right price and it was available
21 de mayo de 2026
Respuesta de Waltons
Hi Hester,
Thank you so much for your kind review! We are pleased to hear that your delivery was on time and that the product was available at the right price. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
No Shipment received
Waltons indicated on my account that my order has been delivered. However, I have received nothing!
21 de mayo de 2026
Respuesta de Waltons
Hi Bennie,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. We completely understand how frustrating it must be to see a delivery status of "delivered" without having received anything.
A support ticket has been opened for you, and you are welcome to reply to it directly so that we can investigate this matter urgently and resolve it for you as quickly as possible.
We are committed to getting this sorted for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi Larissa,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with our pricing and that the delivery did not meet your expectations. We value your experience and would like to look into this further. A support ticket has been opened for you, and you are welcome to reply to it directly.
We hope to have the opportunity to improve your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great and fast service
My order was processed quickly and the delivery was done quickly
15 de mayo de 2026
Respuesta de Waltons
Hi Minet,
Thank you so much for your wonderful review! We are thrilled to hear that your order was processed quickly and that the delivery was just as speedy. We always strive to make the experience as smooth and efficient as possible, and it is great to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online Process was quick and easy
Online Process was quick and easy, picking up from the store was slow with one cashier and a long queue.
The reason for online shopping is to be fast and efficient.
14 de mayo de 2026
Respuesta de Waltons
Hi Linesh,
Thank you for taking the time to leave a review and for the positive feedback regarding our online process. We are sorry to hear that the in-store collection experience did not meet expectations, particularly with the queue and limited cashier availability. We completely understand your point about the convenience of online shopping, and we appreciate you raising this with us.
A ticket has been opened on our side, and you are welcome to reply to it directly so we can look into this further. We would also love to gather more detail about your experience. Please feel free to complete this short form: https://forms.gle/vxT2JsQDv5rChQbG9
We hope to provide a more seamless experience for you next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery
13 de mayo de 2026
Respuesta de Waltons
Hi Agulhas Laundry,
Thank you for your review! We are delighted to hear that your delivery was quick. We work hard to ensure our customers receive their orders promptly, and it is always great to receive confirmation that we are getting it right.
We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The order and service was great but the…
The order and service was great but teh delivery less than satisfactory
13 de mayo de 2026
Respuesta de Waltons
Hi Muvhango,
Thank you for taking the time to leave us a review. We are pleased to hear that you were happy with your order and our service.
However, we are sorry to learn that the delivery experience did not meet your expectations, and we sincerely apologise for the inconvenience.
We have opened a support ticket on your behalf so that our team can look into this matter further. Please feel free to reply to the ticket with any additional details so that we can resolve this for you as quickly as possible.
We value your feedback and hope to provide you with a fully satisfying experience next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi Ismail,
Thank you so much for your wonderful review! We are delighted to hear that you found the shopping experience simple and that your delivery arrived swiftly. It is always great to know when we are hitting the mark for our customers.
We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Your delivery address instruction is a mess!
Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCourierGuy in Hoedspruit to track down my delivery, as they did know where to deliver it.
14 de mayo de 2026
Respuesta de Waltons
Hi Andrew,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by the incomplete delivery address reflected on your booking form. We understand how frustrating it must have been to have to contact TheCourierGuy yourself to track down your parcel.
We have opened a support ticket regarding this matter, and you are welcome to reply directly to it so that we can investigate and resolve this for you as a priority.
We appreciate your feedback as it helps us to improve our service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Respuesta de Waltons
Hi Sheldon,
Thank you so much for your wonderful review! We are delighted to hear that you found our ordering process easy, our services reliable, and our delivery fast. It is always a pleasure to serve you, and we look forward to doing so again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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