John McLoughlin is an absolute superstar! He is so helpful and so quick to get back to you, no question is a stupid question. Every time I’ve spoken to him he’s been professional but also a good laugh... Ver más
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Consulta las opiniones de los clientes
⭐⭐⭐⭐⭐ Outstanding Customer Service from John McLoughlin! I honestly can’t praise John McLoughlin from Warranties UK enough. From the very beginning, he was incredibly helpful, down to earth a... Ver más
From the first call and the first message from Aneesah. I’m more than happy to say she was understanding and made it so easy for me to understand. I didn’t feel uncomfortable or nervous and from me ag... Ver más
Aneesah has been the most accomodating customer service agent I could have asked to manage my warranty agreement. She outlined everything clearly and ensured the information was easily comprehendab... Ver más
Información sobre la empresa
Escrito por la empresa
Finding a warranty product that suits you could be what saves your car when you most need it. That’s why we offer different levels of warranty cover to suit different drivers. Take a look at our website to find out more!
Información de contacto
Kingsgate House, Wellington Rd North, SK4 1LW, Stockport, Reino Unido
- 0330-818-3064
- hello@warrantiesuk.com
- warrantiesuk.com
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Great Customer Service Agent
Aneesah has been the most accomodating customer service agent I could have asked to manage my warranty agreement.
She outlined everything clearly and ensured the information was easily comprehendable.
Very happy and reassured to have an agent with such competency and friendliness as my contact point throughout the life of my car finance warranty arrangement!! 💯
Outstanding Service from Aneesah
Outstanding Service from Aneesah – More Than 5 Stars! ⭐⭐⭐⭐⭐
I would like to say a huge thank you to Aneesah for her absolutely outstanding service!
She has been incredibly helpful, professional, friendly, and supportive throughout the whole process. She went above and beyond to help me with several things, and I truly appreciate all the time, effort, and care she put into looking after me.
If I could give more than 5 stars, I absolutely would!
Aneesah made everything so much easier for me, and I couldn't be happier with the service I received.
Thank you so much, Aneesah, for your kindness, patience, and excellent customer care. You really deserve more than 5 stars!
Highly recommended! ❤️
⭐⭐⭐⭐⭐ Outstanding Customer Service from…
⭐⭐⭐⭐⭐ Outstanding Customer Service from John McLoughlin!
I honestly can’t praise John McLoughlin from Warranties UK enough. From the very beginning, he was incredibly helpful, down to earth and so easy to talk to. He made the whole experience feel comfortable and straightforward, taking the time to listen, explain everything clearly and make sure I felt looked after.
What really stood out to me was that he went above and beyond what I expected. You can tell when someone genuinely cares about helping people, and John definitely gave me that impression. He didn’t make me feel like just another customer; he made sure I was supported and that everything was done to the best of his ability.
It’s refreshing to deal with someone who is approachable, professional and genuinely willing to go the extra mile. John is a real credit to Warranties UK, and I hope his efforts are recognised because customer service like this deserves to be acknowledged.
Thank you, John, for all your help and for making sure I was properly looked after. Absolutely first-class service. Highly recommended! ⭐⭐⭐⭐⭐
Car Service and warranty
Aneesah made it sound easy and not complicated and made me feel at ease with no pressure to commit whilst explaining everything throughly, she is a asset to the company with a bubbly personality, I would highly recommend Aneesah and the company.
Anees
Aneesah was very polite and honest with what the warrenty delivered and even help with the terms and conditions
I spoke with John Mcloughlin
I spoke with John Mcloughlin, he explained everything really well. I have owned my car for 4 weeks and had to put a claim in which has gone really well, no problems whatsoever. Excellent service.
From the first call and the first…
From the first call and the first message from Aneesah. I’m more than happy to say she was understanding and made it so easy for me to understand. I didn’t feel uncomfortable or nervous and from me again I’m so appreciated for her help. And wish her the very best. If every call was like this everyone would be happy
She was very patient and really nice…
She was very patient and really nice and polite to chat with
Aneesah has been very helpful and clear…
Aneesah has been very helpful and clear throughout, very much straight to the point which has made the process less of a worry.
I spoke with Aneesah and she was very…
I spoke with Aneesah and she was very helpful and talked through the process and made everything clear. I was very happy with this service
John McLoughlin
John McLoughlin is an absolute superstar! He is so helpful and so quick to get back to you, no question is a stupid question. Every time I’ve spoken to him he’s been professional but also a good laugh to talk to, would recommend him to absolutely anyone!
Aneesah was very good at sorting out…
Aneesah was very good at sorting out with all the warranty for my car thanks very much
Lovely conversation with John Mc who…
Lovely conversation with John Mc who was incredibly knowledgeable and helpful. Put a lot of my worries to bed so appreciate his help! —AHM
I got my warranty through and these…
I got my warranty through and these guys.I was told i wouldnt have to pay for nothing on the car as everything is cover well it wasnt and i had to pay a lot money for the repairs they take 1400 off you then they will not pay for any repairs the no electricks add blue pumps non of them covered so stay well clear
A brilliant advice from her and the…
A brilliant advice from her and the team in general but the fact is that my advisor has got the best advice and the most important thing is that she knows what she’s talking about i will be recommending her as number one best advisor
Aneesah was very friendly and helpful
Aneesah was very friendly and helpful. Everything was explained in detail so that i understood everything with the warranties. The customer service that i received was excellent and honest.
Ilsa - support with warranty
Ilsa was very helpful with providing me with warranty and gave me a price breakdown I am very happy with. A fast and efficient service, thank you
Aneesah was incredible
Aneesah was incredible. Very informative, and very friendly
My warranty was sold to me by Usman
My warranty was sold to me by Usman, who told me that if I ever had an issue, I should call the number provided.
When I subsequently did have problems with the vehicle, I couldn’t get hold of Usman and found the experience very different from when the warranty was being sold. I was essentially told the warranty wouldn’t become relevant until another six months had passed.
When the vehicle was ultimately being returned because of serious issues, I asked to cancel the warranty. I was initially told it couldn’t be cancelled, but that they could transfer it to another vehicle instead.
I explained that the vehicle was being returned because it was being disputed as not road safe, satisfactory or fit for purpose, and I therefore wanted the warranty cancelled and my money returned.
During this process I also discovered just how closely Warranties UK and Car Loans UK appear to operate. They are based in the same building, there is access between their offices/staff, and during my conversations Warranties UK appeared to have knowledge of information concerning my wider case that I had not provided to them directly.
Once I challenged this and pushed back firmly on the refusal to refund me, the position changed and I eventually received a full refund of everything I had paid.
I absolutely give them credit for ultimately refunding me in full.
However, it should never have required that level of persistence. Being offered a transfer to another vehicle wasn’t what I was asking for. I was returning the underlying vehicle and wanted the associated warranty brought to an end.
The correct outcome was reached eventually. My issue is how difficult it was to get there, and the experience also left me with questions about just how separate Warranties UK and Car Loans UK really are in practice.
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