Excellent Customer Service Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out whe... Ver más
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Consulta las opiniones de los clientes
The installation of a Japanese toilet will puzzle some plumbers. Dealing with a UK based brand has been very helpful. They answered queries quickly. The product is excellent.
Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Ver más
Only had my Evolution operating for a month - so far has worked flawlessly. Very impressive. Company has been easy to contact and very helpful.
Información sobre la empresa
- Proveedor para baños
- Tienda de electrodomésticos
- Reformas de baño
- Empresa de electrónica
- Proveedor de equipamiento médico
Escrito por la empresa
Washloo - The Smart Toilet Specialists
Información de contacto
Unit 6 Warren Farm, CH8 9DE, Sarn, Reino Unido
- 01745 560094
- customerservices@washloo.co.uk
- washloo.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
very helpful compny
Great smart toilet seat, no so great base toilet
Ordering and delivery experience was smooth and easy, the toilet seat is great, feels much better quality material than their smaller and cheaper product, and the design is much neater as well. The seat fits well in the toilet however, the toilet itself is too high for us (we are around 170 cm tall) and our feet can barely reach the ground when sitting on it and it makes the whole experience uncomfortable. I can’t recommend the base toilet especially for shorter people, but everything else is great, the toilet seats are definitely worth it!
The Washloo is great
The Washloo itself is great, it is easy to use and works really well. Delivery was easy and when requested. Customer service has been prompt and supportive when we have had a few questions about installation.
Good information prior to purchase
Good information prior to purchase. Constant updates on delivery and good customer service follow up.
Good quality product.
Connected to the water & electrics as…
Connected to the water & electrics as the instructions and it worked first time - extremely pleased
Excellent customer service
Excellent customer service. Addressed two issues concerning minor damage to pan and a post refund of vat after I’d learnt of exemption entitlement.
Seal leaking
Rang with a problem with the cistern to bowl seal leaking..... Single phone call and Karen sent a replacement straight away....
Great disabled product
Great company, very helpful can only repeat most of previous comments from the 5 star reviews, Washloo supreme works just as expected very happy great product, highly recommend
Excellent product
Excellent product, fast delivery, answered questions on the phone promptly. Can’t fault them.
Great service and advice
Very helpful when purchasing our wasloo…
Very helpful when purchasing our wasloo which we love.
A Great Company to Deal with
I was going to buy a similar product from another seller but after a lot of messing about with the company concerned, I gave up and talked to Washloo instead. They are a great company to deal with and the product I bought is excellent.
My initial contact was with Alex who did a great job and really went the extra mile to ensure I bought a loo that met my specification whilst maintaining compatibility with the seat.
So far, their after-service support has been great too. Karen very helpfully filled in one of the blanks in the manual which mentions the power saving mode but doesn’t make it clear what this mode does.
All in all, Washloo have proved themselves to be an excellent company and I thoroughly recommend them if you are considering buying a bidet seat for your toilet.
Well made product that works well!
Great price being VAT free for dissabled & hoping it lasts as long as my previous which was 7 years.
Does what it should & helps my independence
Excellent service
Karen was very accommodating and was able to apply a disability discount for me, which, on top of the sale item made the electric toilet that I bought even more reasonable. Have wanted one of these all singing, all dancing toilets for many, many years and Washloo have them at a great price. Excellent company to deal with.
knowledgeable people
That there were knowledgeable & friendly people to talk Through the whole process of what was right for me to buy
Excellent company to deal with
Excellent company to deal with. First class service & advice.
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