Washloo Opiniones 476

TrustScore: 5 sobre 5

4,8

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Valorada con 5 estrellas sobre 5

Excellent Customer Service Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out whe... Ver más

Valorada con 5 estrellas sobre 5

The installation of a Japanese toilet will puzzle some plumbers. Dealing with a UK based brand has been very helpful. They answered queries quickly. The product is excellent.

Valorada con 5 estrellas sobre 5

Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Ver más

Valorada con 4 estrellas sobre 5

Only had my Evolution operating for a month - so far has worked flawlessly. Very impressive. Company has been easy to contact and very helpful.

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4,8

Excelente

TrustScore: 5 sobre 5

476 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The Washloo Finesse smart toilet seat is life-changing for me...

I ordered the Washloo Finesse smart toilet seat, which I got VAT-free due to ongoing painful medical condition that is affecting my thumb and hand. I got some really good advice over the phone from a very helpful guy before purchasing. He was very approachable and knowledgable, and helped me to make sure I selected the correct model to fit my existing toilet. Once all of my questions were answered, I placed my order online via the special VAT-free link that he emailed to me. The toilet seat arrived very quickly, and was fitted by my plumber, who also happens to be a fully qualified electrician as well. There were no problems with installation onto the existing pipe that feeds the cistern, apart from he had to swap the washers that came with the kit for fibre ones, due to a slight leakage. Even the electric supply was easy. He managed to make use of an electric cable used for an existing electric towel heater, so just needed to add a new sealed socket. This toilet seat truly is the best product I've bought in many years, and I know I would not be able to cope without it now. It's made a massive difference to how I am able to manage with my limited hand and thumb movement. Even my husband loves the lit up toilet bowl at night, the silent soft close seat and lid, and the lovely warm heated seat. I find myself using this on every single visit I make to the loo now, even if it's just a quick wee during the night. I absolutely love it and can't recommend it highly enough. It looks really high-tech and modern with its digital display on the back. I've already told loads of people about how good this product is. My plumber liked it so much he's planning to buy one for his Mum as a Christmas present. It's drastically reduced the amount of toilet paper I need to buy too, which will go some way towards off-setting the purchase cost. The dryer works well enough without needing to use even a single sheet for the back end of business, but is too gentle to make much of a difference to front bottoms (hence the need for a small amount of toilet paper still). For anyone struggling with dexterity, or even if you just want to feel clean and fresh at all times, you really can't beat having one of these toilet seats. It's so hygienic too, as you only need to touch a button or two on the remote control unit, which I have attached at easy reach on the wall next to the toilet.

7 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great product and Service

Most efficient, excellent product and particularly helpful with advice. Brilliant customer service and great value for money compared to Washloo competitors.

26 de septiembre de 2024
Valorada con 5 estrellas sobre 5

This company is so helpful

This company is so helpful, after a number of phone calls about their Smart Loos, nothing was too much trouble. A Family run business and a big shout out to Oliver, also his mum as had to change delivery dates 3 times due to road closures in our village. In process of building Wet Room and should be fitted within the next two weeks, looks the part and sure it will be fantastic. Have our neighbours waiting to use it !!!!!!!!!!!

9 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Very Helpful Staff

The staff were really helpful in providing advice and answering queries as they know their products very well. The goods arrived within 3 days and the installation went very smoothly thanks to the detailed literature provided. The seat has exceeded our expectations. Thank you to the team at Washloo.

6 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Tremendous service and quality product.

They gave me very good advice and advised me on the best solution to increase the height of my toilet bowl, attach supporting handle bars and raising the seat height to cope with a hip replacement. They even sent me pictures to show my plumber on how everythinging fitted together.

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Satisfactory results

The toilet is easy to use,and such a hygienic method. Installation is easy if using a straight through soil pipe ,but care must be taken if using p connections from the floor.
Very satisfied on the overall performance.

25 de septiembre de 2024
Valorada con 5 estrellas sobre 5

After a months use I am happy that I made the right choice

I read a lot of reviews and did considerable research before cropping my list of choices initially to Washloo and then more particularly to a specific model of the Washloo Levitate Monolith. A substantial and well designed product. Since installation it has proven to be the ideal choice. Fully adjustable and with foldaway arms to assist in rising, as my arthritic knees make this a painful process without assistance. The arms provide that help. The other designed features such as the warm seat, the ability to adjust easily the wash process and the different flush cycles confirm that I made a wise choice.

3 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great customer service

Washloo provided great customer service, ensuring that we had suitable water pressure for the toilet that we had chosen. Delivery was prompt and executed well.

I recommend the company and will buy from them again when we update our cloakroom.

6 de agosto de 2024
Valorada con 5 estrellas sobre 5

Karen was very helpful advising on…

Karen was very helpful advising on which model was best for me. The goods arrived well packaged on a pallet. Now been in use for about a week and it’s great. Who knew a warm loo seat could bring so much pleasure? Would not hesitate to recommend the company and the toilet/seat.

19 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great products

Great products, backed up by outstanding customer service.
They are very knowledgeable people, who fully understand their products and sell goods that work.
Since having our smart toilet from Washloo, we love it and have had no regrets whatsoever. Had two small but niggling problems in the 18 months we've had it, and their understanding and support (with replacement parts where necessary) has been outstanding.
Won't hesitate to recommend them, or go back for future purchases.

29 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A1 Service

Great to deal with a professional family run company. Very helpful and purchase easy. Quick dispatch and product excellent.

16 de agosto de 2024
Valorada con 5 estrellas sobre 5

The customer support was great and…

The customer support was great and answered a couple of fitting questions I had very promptly by email. Delivery on time and as expected.

The product itself is better than I could have hoped. Whole family went from vicious mockery of me to thinking its great. Worth it just for the heated seat. Only regret is that i didn't spend more monies!

27 de julio de 2024
Valorada con 5 estrellas sobre 5

Excellent information and advice.

Requests for advice and guidance on which toilet were answered within an hour or two. It was Karen who told us about the disability discount that our plumber was not aware of but has made a big difference to the cost of our bathroom refurb; When there was a problem it was sorted out quickly within 48 hours. A small British company excellent to deal with.

25 de julio de 2024
Valorada con 5 estrellas sobre 5

Good unit, but incomplete instructions

The unit was delivered securely and promptly. My only critique would be that the instructions were missing a tiny "cork" that was stuck in the water-intake port on the unit itself and I didn't know what it was until I took a risk and yanked it out.

Would be nice if yanking out the cork was included in the instruction manual, but otherwise I have no complaints and will use this service again when it's time to sell my home!

31 de julio de 2024

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