Watch Collecting Opiniones 398

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have sold a few pieces on watch collecting. It's really convenient and safe. I never once felt like i was in danger of being ripped off, even when selling hundreds of thousands worth of watches. It'... Ver más

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Valorada con 5 estrellas sobre 5

I have to admit I was slightly nervous about using WatchCollecting but my fears soon disappeared after speaking with Fleur. The managed service made a huge difference and the sale price was higher tha... Ver más

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Valorada con 5 estrellas sobre 5

I was very happy with the knowledgeable and friendly service from Marcus and the CW team, who successfully sold my somewhat niche watch for a good price. I’d highly recommend the managed service optio... Ver más

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Valorada con 1 estrellas sobre 5

Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a n... Ver más

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Información sobre la empresa

  1. Servicios de subasta online
  2. Mercado online

Sobre Watch Collecting

Escrito por la empresa

WHAT IS WATCH COLLECTING?

Watch Collecting is a global online auction platform devoted to prestige and luxury watches of all eras.

We are open for bids 24/7 with new auctions going live every day.

We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of enthusiasts who work around the clock to get your watch in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next watch.

Bidders can view in-depth images of each auction and can read our detailed descriptions outlining the exact condition of the watch. We charge a 10% + VAT buyer's premium (minimum of £500 below a winning bid of £5,000) to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your watch.

SELL WITH US


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

398 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very happy

Very happy. My first purchase on Collecting Watches and the company and seller were excellent and very easy to deal with. Would strongly recommend them and will definitely be buying again.

12 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Extremely professional service

Extremely professional service; excellent client contact; pro-active management and Hugo is not only charming but extremely knowledgeable about the current market conditions.

2 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Outstanding service all round

Hugo from watch collecting was excellent. Process was clearly explained and sale went well. Highly recommend and will be using their services again if and when I want to sell or purchase a quality watch.

6 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Superb and Professional service from…

Superb and Professional service from all at Collecting Watches and in particular Alex.
Would thoroughly recommend as product was as described and even save some money against retail in a brand new watch.
See you again soon!

7 de noviembre de 2024
Valorada con 1 estrellas sobre 5

Avoid

I made a bid with an keying error 24hrs before the auction closed. Within a few minutes I contacted watchcollecting to ask for it to be amended, they refused despite the auction having a day to run. Watchcollecting would not engage until after the sale was made, hid behind the ts and cs. The result was that the sale fell through, watchcollecting made their £600 commission
(which they take up front) and the transaction didn’t happen because the price was set falsely high. The seller lost out as did I when there was an opportunity to correct the error. Watchcollecting are out to make their commission - nothing more and are not acting either for the buyer or the seller, just themselves.

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service - thank you

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk.

However, Mark (my allocated person at Watch Collecting) talked me through the very simple process and once the auction started we quickly hit the reserve. Within 2 hours of the auction ending the buyer was in touch and collected / paid within 24 hours of the auction ending.

Very happy and will definitely be back.

28 de octubre de 2024
Valorada con 5 estrellas sobre 5

Excellent Service

Sold my watch using the managed service. Dealt with Will who was very helpful and provided a very good service with frequent updates and advice. Thank you.

14 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was charged £600 without getting the…

I was charged £600 without getting the watch just for bidding and they haven't refund me the monies. This is scam and fake. I would not recommend anyone to use this auction. The worst service ever.

18 de agosto de 2024
Opinión espontánea
Logotipo de Watch Collecting

Respuesta de Watch Collecting

Good morning

Thank you for your feedback which I'd like to clarify.

You won a watch at auction and were charged the buyers fee of £600. Prior to placing a bid this charge is shown, as well as being listed on the FAQs and terms of business.

Having won the watch for your winning bid of £3700, you offered the seller £2800 which is in breach of our terms.

You have been advised that the seller must receive full payment within the 5 working days. If you do not proceed with the sale, the buyers fee is retained by Watch Collecting. This was agreed by you prior to placing your legally binding bid.

You continued to offer the seller less than your winning bid. As instructed by the seller the full amount must be received within the payment timeframe.

You subsequently informed the seller you have 5 working days to pay and would 'think about it'.

We have not received further contact from you, however will take this review as confirmation you are not willing to stand by your bid.

If you wish to come back to us please reply to the emails or call on the number provided.

Kind regards
Client Services Team

Valorada con 5 estrellas sobre 5

Highly recommended - great service

Another excellent service from Hugo Malien from start to finish. The buyer got in touch immediately after the sale and paid and collected the following day. Really quick deal and Hugo was always on hand to assist.

14 de agosto de 2024
Valorada con 5 estrellas sobre 5

Collecting watches managed service

Made contact with Collecting watchers via their website , i was quickly and professionally contacted by William asking how he could assist . We ran through the options available , the details of my watch etc and opt’d for their Managed service . The whole experience was effortless - easy to drop off , do paperwork - then they did all the advert and photography ( as part of the managed service) .. 7 day auction and the watch was sold to within £50 of the valuation that William had suggested they would like to obtain.

Buyer was introduced to me , payment received , watch was then released ( by collecting watches) to the new buyer.

I cannot rate the experience higher - so good … and thankyou William for your assistance .

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolute perfection from start to finish

I cannot find the words to say how amazing WatchCollecting.com and the Watch Collecting Team are. I have just sold two watches (a rare Rolex Daytona and a Panerai) the step by step advice, process and their implementation re valuation, description, photographs/photographers etc, and the auction itself is literally nothing less than perfect.
The same goes for post sale when you are put in touch with the buyer and vice versa, again great buyers and easy to arrange payment and collection - all very professional.
This is all managed by your Consignment Manager (big shout out to Mark Fell - thank you!).
The most fun is watching the auction countdown live; on the last sale my stomach was in my mouth right up to the moment it passed the reserve price, all the time chatting and WhatsApping Mark.
If you are thinking of selling, or buying, a watch I cannot recommend Watch Collecting and the team high enough.
P.S. I only came across Watch Collecting through selling a car via Collecting Cars, the sister company - again, brilliant from start to finish.
PPS. If you like your cars and watches I highly recommend looking at both sites as many times possible every week.

12 de agosto de 2024

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