Watch Concierge Services Opiniones 

60
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Such a great and enjoyable event. I know everyone appreciated all the hard work that went into making it such a fun horological event. I had the opportunity to buy, sell, and swap pieces from my wat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a simple spring bar tool. I found it at Watch Concierge Services as cheap as I'd seen it anywhere. However WCS is not a faceless conglomerate, it's a local business with a terrific reputatio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam’s London watch tour is absolutely fantastic. The consultation before hand was very thorough and made the entire day completely personalised. This meant all of the boutiques visited and and watches... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

A well organised event for like minded people and a great location.

La empresa ha respondido

Información sobre la empresa

  1. Relojería

Escrito por la empresa

For all of your watch needs - buying, selling, sourcing, servicing, straps and accessories. Get in touch to see how we can help


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(60)

17 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

A well organised event for like minded…

A well organised event for like minded people and a great location.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear Mark,

Thank you so much for taking the time to leave a review. And thank you for coming along to our event. It was great to have you there and I hope we can catch up again soon.
All the best
Sam

Valorada con 5 estrellas sobre 5

Sam is awesome and such a knowledgeable…

Sam is awesome and such a knowledgeable person having spent many years in the watch industry, she offers many great services, and is someone I would definitely recommend if you need any help.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Thank you so much for taking the time to leave a review, it's very much appreciated. As always, please don't ever hesitate to get in touch if there's anything watch-related that I can help you with.
All the best
Sam

Valorada con 5 estrellas sobre 5

Watch Concierge Services Buy, Sell, Swap Event

Such a great and enjoyable event. I know everyone appreciated all the hard work that went into making it such a fun horological event. I had the opportunity to buy, sell, and swap pieces from my watch collection with friendly watch aficionados and make new friends.
It felt more like a watch-themed party. I'm already looking forward to your New Year event. Can't wait...

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear Chris,
Thank you so much for taking the time to leave such a kind review. It really was a watch-themed party and I'm so pleased that you had a nice time and had the chance to "buy, sell and swap". It was lovely to spend time with you and I look forward to catching up again soon.
All the best
Sam

Valorada con 5 estrellas sobre 5

Watch accessories

I ordered a simple spring bar tool. I found it at Watch Concierge Services as cheap as I'd seen it anywhere. However WCS is not a faceless conglomerate, it's a local business with a terrific reputation. I know where I'd rather my small purchase was made.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear Mr Williams,

Thank you so much for taking the time to leave a review, it's very much appreciated. I try to offer the same level of service to everyone, whether they're buying an accessory or an Audemars Piguet. It's always a pleasure working with you and please don't hesitate to get in touch if there's anything else that I can help with in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Wonderful experience and Sam is the…

Wonderful experience and Sam is the perfect dealer. Highly recommended! Fantastic service, trustworthy, competent, everything you could ask for really.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear Dom,
Thank you so much for taking the time to leave a review, and for such kind words. I look forward to working with you more in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Very cool and friendly experience and…

Very cool and friendly experience and great community of people there on the night.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear Mirza,
Thank you so much for coming along! It was lovely to have you there and I hope to see you at another event in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

No1 For Service and Reliability

Great service, extremely professional and courteous. Have every confidence in Sam and she is very secure and trustworthy with pieces. 100% my go to to sell, or buy and premium watch.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Thank you so much for taking the time to leave a review, it's very much appreciated. I enjoy our watch chats and look forward to working with you more in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Fantastic Experience!

Sam’s London watch tour is absolutely fantastic. The consultation before hand was very thorough and made the entire day completely personalised. This meant all of the boutiques visited and and watches viewed were all valuable and the amount of contacts Sam has in the industry means everyone is very accommodating. Sam’s knowledge and insights into the boutiques and the watches means you get plenty of information and she’ll pick up on things you may have missed about a piece. I can’t recommend this service enough.

18 de octubre de 2026
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Respuesta de Watch Concierge Services

Dear David,

Thank you so much for your very kind review. I love taking people on their own London Watch Tour and really enjoyed our horological day together. Please don't hesitate to get back in touch if there's anything else that I can help with in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Personal and highly professional service

Fantastic service provided from Sam during the sale of my Rolex Turn-o-Graph and purchase of a new Datejust. Communication was first class and we even managed to connect in person with Sam travelling into London. Everything ran like clockwork with the purchase and the watch was exactly as described. Only slight mark was pointed out in advance and barely noticeable in person. Appreciate the honesty. The sale was equally as smooth with regular updates and transparency throughout. Would highly recommend for buying and selling a luxury watch. Much better price and return than larger outfits like Watchfinder who I have used in the past. Personal and highly professional service.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Watch Concierge Services

Dear Marc,
Thank you for taking the time to leave such a kind review. I'm so pleased that I was able to help with both a watch sale and purchase for you. It was a pleasure working with you, and please don't hesitate to get back in touch if there's anything else watch-related that I can help with in the future.
Kind regards
Sam

Valorada con 5 estrellas sobre 5

Honest and helpful

Honest and helpful, would highly recommend

18 de marzo de 2026
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Respuesta de Watch Concierge Services

Dear Shari,

Thank you for taking the time to leave a review, it's very much appreciated. Please don't hesitate to get in touch if there's anything else that I can help with.

All the best
Sam

Valorada con 5 estrellas sobre 5

I have used Sam’s services many times…

I have used Sam’s services many times now and have always been more than happy.
She is 100% trustworthy and honest and her advise and professionalism is second to none

15 de febrero de 2026
Opinión espontánea
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Respuesta de Watch Concierge Services

Thank you for taking the time to leave a review. It's always a pleasure to work with you and I look forward to continuing to help you with your watches in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

VC Overseas Dual Time

Great experience from start to finish. Transactions like buying a special timepiece are really built on trust and Sam was amazing from start to finish. She is knowledgeable and excellent to deal with. I wouldn’t hesitate to recommend using Watch Concierge Services to anyone and would definitely use again. The personal one to one touch is appreciated and never any pressure and nothing is too much trouble. 5 star service and experience.

16 de enero de 2026
Opinión espontánea
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Respuesta de Watch Concierge Services

Thank you so much for taking the time to leave a review. I can appreciate that buying a watch online can be a bit daunting, and I'm pleased that I was able to reassure you. You have such a special watch and I hope that you enjoy wearing it for many years to come. Please don't hesitate to get back in touch if there's anythiing else watch-related that I can help with in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Happy 60th Birthday Gift!!

I got to the WCS website while searching for a panda chronograph, as a gift for my own 60th birthday.
After a reassuring chat over the phone, Sam kindly offered to bring the watch to London on the very day of the big "event", as I was travelling the morning after.
My Carl F Bucherer Heritage Bicompax Annual came in pristine condition, with all "trimmings" included, and at an excellent price.
Sam's knowledge and love for these beautiful machines is contagious.

I can’t recommend WCS highly enough!

12 de enero de 2026
Opinión espontánea
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Respuesta de Watch Concierge Services

Happy Birthday!

And thank you for such a kind review. It was an absolute pleasure to meet you and I'm so pleased that you're happy with your new watch. It is a beautiful piece and I hope that you enjoy wearing it for many more birthdays.

If there's anything else that I can do to help, please don't hesitate to get in touch.

Kind regards
Sam

Valorada con 5 estrellas sobre 5

Cartier Santos purchase

I recently purchased a Cartier Santos from Sam at Watch Concierge Services. Having not come across the company before, I had a few questions around the watch, process etc and Sam was both quick and detailed in her responses which were very reassuring - her comms were spot on throughout, and vastly different to dealing with one of the big corporate sellers out there. Having checked out her background and the great reviews online I went ahead with the purchase, and am very pleased I did. The watch arrived exactly when she said it would, in excellent condition. A nice bonus was along with the full set (box, papers, bracelet sizing tool), the original purchase receipt was also included. Overall a great buying experience, would be delighted to buy from WCS again. Thanks Sam!

15 de enero de 2026
Opinión espontánea
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Respuesta de Watch Concierge Services

Dear Simon,

Thank you so much for taking the time to leave a review, it's very much appreciated. And thank you for your kind words. The Santos really is a handsome watch and I hope that you enjoy wearing it. Please don't hesitate to get back in touch if there's anything else watch-related that I can help with in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Great experiences

If you are looking for a trustworthy business to handle and sell your watch, look no further. Great service, transparency and outstanding communication. It's all wrapped up in a professional and personal package.
I have been super impressed and have used WCS a number of times for both selling and buying.

18 de diciembre de 2025
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Respuesta de Watch Concierge Services

Dear Ray,

Thank you so much for taking the time to leave a review, it's very much appreciated. It's been a pleasure working with you and I look forward to assisting you with more buying and selling next year.
All the best
Sam

Valorada con 5 estrellas sobre 5

I purchased an Omega Speed Master MRK3…

I purchased an Omega Speed master MRK3 from Sam early 2025.
I looked into having the watch serviced originally by Omega., but after contacting them and being told there was 6 months waiting list. I reached out to Sam; she quickly arranged for the watch to be fully serviced. In next to no time, I had the watch back, saving a considerable amount of time and expense.
From first contact and throughout all my dealings with Sam at the “Watch Concierge Services” I have received nothing but great customer support.
I highly recommend Sam and her team.

2 de julio de 2025
Opinión espontánea
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Respuesta de Watch Concierge Services

Dear Steve,

Thank you so much for taking the time to leave a review, it's very much appreciated. The Omega MRK3 is such a special watch and I'm so pleased that it's gone to a good home.
Please don't hesitate to get in touch if there's anything else that I can help with.

All the best
Sam

Valorada con 5 estrellas sobre 5

Great experience

Bought myself a Breitling Navitimer B01 from WCS, ultimately via Instagram, after first spotting the watch listed on Chrono 24. Sam was a breeze to deal with, I got the watch for a price I was very happy with and that worked for the seller. I was nervous at first making such a big purchase via Instagram but the previous reviews helped assure me, and Sam was not pushy at all.

Communication is a really important aspect for me and I can’t fault Sam’s. She kept me updated on the progress of my order at all time (I opted for the professional polishing service) and my watch arrived a few days earlier than expected.

The watch itself is in better condition than I expected. It’s only 2 years old but after the polish, it looks brand new, not a single sign of wear that I can see.

I would not hesitate to buy another watch from WCS in the future.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Watch Concierge Services

Dear Dale,

Thank you so much for leaving such a kind and detailed review. The Navitimer really is a special watch, and I hope that you enjoy wearing it for many years to come. Please don't hesitate to get in touch if there is anything that I can help with in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Honesty and knowledgeable

Honesty and knowledgeable

18 de diciembre de 2025
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Respuesta de Watch Concierge Services

Dear Julian,
Thank you so much for taking the time to leave a review. I look forward to working with you again in the future.
All the best
Sam

Valorada con 5 estrellas sobre 5

Great service

Great service, beautiful watch. Thanks Sam

15 de octubre de 2025
Opinión espontánea
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Respuesta de Watch Concierge Services

Thank you for taking the time to leave a review, it's very much appreciated. I hope that you enjoy your new watch, and please don't hesitate to get in touch if there's anything else that I can help with.
All the best
Sam

Valorada con 5 estrellas sobre 5

So very very happy with my WCS experience!

My entire experience with WCS has been excellent. Sam has been incredibly respectful, friendly, patient, knowledgeable, enthusiastic, and made me feel valued throughout the process.

I would highly recommend WCS and will definitely continue to use their services.

Keep up the great work Sam.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Watch Concierge Services

Dear David,
Thank you so much for taking the time to leave a review, and such kind words as well. It's been a pleasure working with you and I hope that we can continue work on your watch collection for many years!
All the best
Sam

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