Was able to schedule my survey very quickly and the results came the next day after I had also received a call from the surveyor to discuss it. The report was clearly written and explained everythin... Ver más
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Was able to schedule my survey very quickly and the results came the next day after I had also received a call from the surveyor to discuss it. The report was clearly written and explained everythin... Ver más
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I forgot to mention in my previous review that Chloe C has been superb throughout our dealings. Sadly the first survey revealed issues that meant we had to withdraw but we have found another property... Ver más
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Kept updated along the way and checked in with us to see if we had any concerns prior to the survey being taken place. Very in-depth report which helped us raise issues with our solicitor. Would hi... Ver más
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The surveyor, Andrew Fox, called me straight after undertaking the survey to reassure me that no major concerns were raised. I received the full report very promptly, the following day. It was a... Ver más
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If you’re considering purchasing a new property, at Watsons we always recommend commissioning your own independent home survey, which will provide you with a clear understanding of the property’s condition. By having a professional inspection completed, you’re essentially avoiding any additional costs, stress and hassle further down the line, as the survey can help you avoid surprise additional costs for repairs. We are experts in all aspects of property ownership and tenancy in both the residential and commercial markets. Offering you a wide range of surveys and a competitive valuation on your property. We are Chartered Surveyors (Residential & Commercial), Estate Agents (Sales & Lettings), and Property Management Agents. We also offer Building Services We work with a vast range of different clients from individuals through to large organisations to provide tailored property solutions. Established in 1890, we have developed a loyal client base which spans both the private and public sectors.
18 Meridian Way, NR7 0TA, Norwich, Reino Unido
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Brilliant!!
Ian Frost called me on completion of the survey to talk me through it - well before the publication of the report.
Ian was professional and really knowledgeable and reassured me there were no adverse findings etc.
The Report is top quality, and includes photographs of the subjects the report explores - really well written on plain English etc.
Can't recommend enough!!
Grant Falconer.

Respuesta de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited
very good, very detailed report with very fast turn around HIGHLY recommend

Respuesta de Watsons Property Group Limited
Excellent communication and a well detailed report

Respuesta de Watsons Property Group Limited
Comprehensive report which is useful in our planning

Respuesta de Watsons Property Group Limited
I'm one of 42 leaseholders who live in a building managed by Watsons .
We were served with an invoice for our 2026 service charge which was incorrect- after several requests and complaints ' without prejudice ' they stated , they are now sending us the correct invoices- as usual their communication and customer care us appalling.

Respuesta de Watsons Property Group Limited
Very pleased with this company. We have used them 2 times and both times the have given a very detailed report with photos of things flagged up .
The report is clear and easy to read.
We trust this company to do a good job.
We would recommend them.

Respuesta de Watsons Property Group Limited
Really good company with excellent service. Amber was extremely helpful with all my queries and bookings. Highly recommend.

Respuesta de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited
Inaccurate valuation and poor inspection.
Unfortunately, our experience with this valuer was very disappointing.
The valuation significantly understated the value of our commercial haulage site and contained clear factual inaccuracies, including incorrect assumptions about on-site infrastructure and contamination risk. Key commercial features of the property were not properly reflected, and inappropriate comparables were relied upon.
We later obtained an independent valuation through another lender which identified the site correctly, used relevant commercial comparables, and produced a substantially higher and more credible valuation.
Despite being provided with evidence and detailed feedback, the original valuation was not revised. This caused unnecessary delays and complications in our lending process and money spent to the air..
Based on our experience, we would recommend extreme caution when relying on this valuer for commercial or mixed-use properties.

Respuesta de Watsons Property Group Limited
Clear, detailed report. Highlighted the key merits of and concerns over the property in an easy-to-read form, and the surveyor was happy to talk further over the phone.

Respuesta de Watsons Property Group Limited
Comprehensive and easy to read survey report

Respuesta de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited
They missed multiple issues that a competent level 3 surveyor shouldn't have missed. These include:
- lintel failure on ALL windows (walls given green level 1 rating)
- subsidence in multiple areas of the house (walls given green level 1 rating)
- major roof issues including significantly damaged membrane, no loft insulation (eaves were blocked up and clearly visible but roof given level 1 green rating)
- poorly built conservatories
- significant damp
- and other structural issues!
Taking court action against them - high value claim work all of their omissions.
All of these issues have been confirmed by my insurers loss adjuster (subsidence), a structural engineer and an expert witness surveyor yet Watsons deny they are at fault. They have been a nightmare to deal with. When you buy a house you trust a surveyor but we were let down by this company and we are now paying the financial price.
I made a claim to CEDR but they were useless, and in and event are not assessing breach of contract which is the basis of my county court claim. Furthermore CEDRs limit of £25k is well below the value of my claim against Watsons.

Respuesta de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited
I commissioned a Level 2 house survey from Watsons for a property purchase. The whole process was very simple and the initial approach was well-handled by Joseph Santander. From survey to report took 6 working days. I tracked the whole process on an online timeline. The report was thorough and easy to digest.

Respuesta de Watsons Property Group Limited
Once again Watsons have sent out an invoice to Elderly, young families and first time buyers in our flats requiring monies to be paid before an agreed time frame. Unfortunately this company cannot operate professionally as it extends its books and clients.

Respuesta de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited
Courteous and prompt service. Watsons were able to provide the survey report promptly despite a rescheduling due to estate agent error. Every interaction was polite and informative too.

Respuesta de Watsons Property Group Limited
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