Watsons Property Group Limited Opiniones 

887
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was able to schedule my survey very quickly and the results came the next day after I had also received a call from the surveyor to discuss it. The report was clearly written and explained everythin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I forgot to mention in my previous review that Chloe C has been superb throughout our dealings. Sadly the first survey revealed issues that meant we had to withdraw but we have found another property... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kept updated along the way and checked in with us to see if we had any concerns prior to the survey being taken place. Very in-depth report which helped us raise issues with our solicitor. Would hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The surveyor, Andrew Fox, called me straight after undertaking the survey to reassure me that no major concerns were raised. I received the full report very promptly, the following day. It was a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perito
  2. también en la categoría
  3. Agentes inmobiliarios
  4. Compañía de administración de propiedades
  5. Representante comercial
  6. Tasador de bienes raíces
  7. Tasador inmobiliario

Escrito por la empresa

If you’re considering purchasing a new property, at Watsons we always recommend commissioning your own independent home survey, which will provide you with a clear understanding of the property’s condition. By having a professional inspection completed, you’re essentially avoiding any additional costs, stress and hassle further down the line, as the survey can help you avoid surprise additional costs for repairs. We are experts in all aspects of property ownership and tenancy in both the residential and commercial markets. Offering you a wide range of surveys and a competitive valuation on your property. We are Chartered Surveyors (Residential & Commercial), Estate Agents (Sales & Lettings), and Property Management Agents. We also offer Building Services We work with a vast range of different clients from individuals through to large organisations to provide tailored property solutions. Established in 1890, we have developed a loyal client base which spans both the private and public sectors.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

887 opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(887)

207 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant!!

Brilliant!!
Ian Frost called me on completion of the survey to talk me through it - well before the publication of the report.
Ian was professional and really knowledgeable and reassured me there were no adverse findings etc.
The Report is top quality, and includes photographs of the subjects the report explores - really well written on plain English etc.
Can't recommend enough!!
Grant Falconer.

19 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for taking the time to post your feedback, we really appreciate your recommendation too!

Valorada con 5 estrellas sobre 5

Excellent

Helpful staff, great communication and excellent service.

12 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for taking the time to post your feedback, Kevin. Much appreciated.

Valorada con 5 estrellas sobre 5

very good, very fast

very good, very detailed report with very fast turn around HIGHLY recommend

15 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your feedback and recommendation. Much appreciated.

Valorada con 1 estrellas sobre 5

I'm one of 42 leaseholders who live in…

I'm one of 42 leaseholders who live in a building managed by Watsons .
We were served with an invoice for our 2026 service charge which was incorrect- after several requests and complaints ' without prejudice ' they stated , they are now sending us the correct invoices- as usual their communication and customer care us appalling.

13 de enero de 2026
Opinión espontánea
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for sharing your feedback. We appreciate you taking the time to review and comment on your 2026 service charge demands. We always aim to support our leaseholders with clear information. The charges in the original invoice are accurate and meet RICS requirements, and whilst we arranged a meeting to clarify the complexity of service charges within your site this year, we understand that for those unable to attend the recent meeting, further simplification would be valued. To assist with this, we have re-issued the demands in providing additional support and our Service Charge Accountants and Property Managers are available to discuss individual concerns in more detail during office opening hours.

Valorada con 5 estrellas sobre 5

Very pleased with this company

Very pleased with this company. We have used them 2 times and both times the have given a very detailed report with photos of things flagged up .
The report is clear and easy to read.
We trust this company to do a good job.
We would recommend them.

9 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your recommendation, Alison. We really appreciate you taking the time to post details of your experience.

Valorada con 5 estrellas sobre 5

Highly recommend

Really good company with excellent service. Amber was extremely helpful with all my queries and bookings. Highly recommend.

7 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your recommendation, and taking the time to post your comments, Emily. Much appreciated.

Valorada con 5 estrellas sobre 5

Great team

Great team to approch.brilliant service

8 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your feedback, Tinu. Much appreciated.

Valorada con 1 estrellas sobre 5

Inaccurate valuation and poor inspection

Inaccurate valuation and poor inspection.

Unfortunately, our experience with this valuer was very disappointing.

The valuation significantly understated the value of our commercial haulage site and contained clear factual inaccuracies, including incorrect assumptions about on-site infrastructure and contamination risk. Key commercial features of the property were not properly reflected, and inappropriate comparables were relied upon.

We later obtained an independent valuation through another lender which identified the site correctly, used relevant commercial comparables, and produced a substantially higher and more credible valuation.

Despite being provided with evidence and detailed feedback, the original valuation was not revised. This caused unnecessary delays and complications in our lending process and money spent to the air..

Based on our experience, we would recommend extreme caution when relying on this valuer for commercial or mixed-use properties.

7 de enero de 2026
Opinión espontánea
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

We’re sorry to hear you were unhappy with your experience. We have investigated this matter in detail and can confirm there was an initial misunderstanding around access to part of the property, which was resolved by a full re-inspection carried out free of charge. No further issues or formal complaints were raised with us following this. Valuations provided for secured lending are professional opinions prepared for a specific lender and purpose, in accordance with RICS standards. It is not unusual for different valuers, instructed by different lenders, to reach different figures based on their own methodologies, assumptions, and risk appetite.

Valorada con 5 estrellas sobre 5

Clear, detailed survey

Clear, detailed report. Highlighted the key merits of and concerns over the property in an easy-to-read form, and the surveyor was happy to talk further over the phone.

5 de enero de 2026
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for taking the time to post your feedback, Emily. Much appreciated.

Valorada con 1 estrellas sobre 5

They missed multiple issues - I'm taking them to court

They missed multiple issues that a competent level 3 surveyor shouldn't have missed. These include:
- lintel failure on ALL windows (walls given green level 1 rating)
- subsidence in multiple areas of the house (walls given green level 1 rating)
- major roof issues including significantly damaged membrane, no loft insulation (eaves were blocked up and clearly visible but roof given level 1 green rating)
- poorly built conservatories
- significant damp
- and other structural issues!

Taking court action against them - high value claim work all of their omissions.

All of these issues have been confirmed by my insurers loss adjuster (subsidence), a structural engineer and an expert witness surveyor yet Watsons deny they are at fault. They have been a nightmare to deal with. When you buy a house you trust a surveyor but we were let down by this company and we are now paying the financial price.

I made a claim to CEDR but they were useless, and in and event are not assessing breach of contract which is the basis of my county court claim. Furthermore CEDRs limit of £25k is well below the value of my claim against Watsons.

2 de junio de 2025
Opinión espontánea
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your feedback, Charlene. We’re sorry to hear you’re dissatisfied with your experience. As you know, the independent industry ombudsman has thoroughly reviewed your case and confirmed that Watsons acted appropriately and provided all relevant advice and guidance. We also provided support regarding your complaint and addressed all information you requested, but I appreciate we did not give you the answers you were hoping for. While we regret not earning your recommendation, this matter has been formally concluded.

Valorada con 5 estrellas sobre 5

Gret info

Quick and had all the inforamtion we needed.

17 de diciembre de 2025
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Great feedback, Daniel. Thank you for posting!

Valorada con 4 estrellas sobre 5

A thorough and simple survey process

I commissioned a Level 2 house survey from Watsons for a property purchase. The whole process was very simple and the initial approach was well-handled by Joseph Santander. From survey to report took 6 working days. I tracked the whole process on an online timeline. The report was thorough and easy to digest.

15 de diciembre de 2025
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Great feedback, Dominic. Thank you for taking the time to post your comments!

Valorada con 1 estrellas sobre 5

Once again Watsons have sent out an…

Once again Watsons have sent out an invoice to Elderly, young families and first time buyers in our flats requiring monies to be paid before an agreed time frame. Unfortunately this company cannot operate professionally as it extends its books and clients.

21 de diciembre de 2025
Opinión espontánea
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for your review. We respectfully dispute this statement. The invoices issued were raised in accordance with the lease and the agreed timetable discussed at the leaseholders’ meeting and set out in the accompanying budget correspondence. No payments have been requested outside of the agreed timeframes, and flexibility has been provided where applicable.

We are already liaising with you directly to clarify the position and address your concerns, and we remain committed to open communication and transparency with all leaseholders.

Valorada con 5 estrellas sobre 5

5 stars!

Very pleased with the service

18 de diciembre de 2025
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for the 5 stars, Andrew. Much appreciated!

Valorada con 4 estrellas sobre 5

Courteous and prompt service

Courteous and prompt service. Watsons were able to provide the survey report promptly despite a rescheduling due to estate agent error. Every interaction was polite and informative too.

10 de diciembre de 2025
Logotipo de Watsons Property Group Limited

Respuesta de Watsons Property Group Limited

Thank you for taking the time to post your feedback, Alex. Much appreciated.

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