Wavenet Limited Opiniones 3131

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed help with some programing (Outlook etc) and our security. Dave Rogers jumped in and resolved quickly. Wavenet have helped with many tasks over our time with them and always a positive reso... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always found Wavenet to be a really good bunch of people and very easy to deal with - no matter what your issues are nothing seems to be too much trouble. During a recent upgrade of a set of desks in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nathan Stevens has been incredibly helpful with our company’s IT issues. He successfully resolved an ongoing problem that several others had been unable to fix despite multiple attempts. Thanks to his... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Servicio de business-to-business
  3. Proveedor de servicios de Internet
  4. Servicio de telefonía e Internet

Escrito por la empresa

Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 73% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Do not use this company!

Do not use this company!! They tie you in to a contract and will not release when it due to expire or finish. They keep billing you and their customer services is terrible, I have been trying to get my billing to stop since January 2025

10 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Hi Aaron,

Thank you for sharing your thoughts. We’re disappointed to learn of your experience . Your feedback is important to us, and we’d love the chance to make things right. Please contact us at customer.insight@wavenet.co.uk so we can discuss this further and find a resolution.

We appreciate your honesty and hope to regain your trust.


The Customer Insights Team

Valorada con 5 estrellas sobre 5

Wavenet great service

David McCree provided super speedy customer service with no fuss or hassle. Thank you,
I would recommend him 100% .

9 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you Patty. We’re delighted you had a positive experience. We’ll be sure to share your feedback with David.

Valorada con 5 estrellas sobre 5

Very Helpful problem solving

Kiran was very helpful in resolving my issue, A lot of good communication throughout the while problem.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

We’re so grateful for your review Charles. Thanks for sharing your experience—it’s feedback like yours that keeps us motivated!

Valorada con 5 estrellas sobre 5

Amazing service & very David is very good

Amazing service. David McCree has been very helpful in solving a problem we had and also in setting up additional users. Very quick response and very professional.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you so much for your kind words Oliver, we're thrilled to hear you had a great experience!

Valorada con 5 estrellas sobre 5

Teamwork

Chris, Jim and the team have been fantastic with the cut over of the new telephony system at Baker Street and their support throughout the process has been exemplary.
Well done! it’s never easy pulling everything together when delivering a major project but with the teamwork and commitment I have seen and the professionalism throughout, it has been a seamless process.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you for your fantastic review Steve. We’re delighted to hear that Chris, Jim and the team provided such exemplary support during the cutover of your new telephony system at Baker Street. Delivering a major project is never easy, and it’s great to know their teamwork, commitment and professionalism helped make the process seamless. We truly appreciate your feedback and will be sure to share your kind words with the team.

Valorada con 5 estrellas sobre 5

David McCree is fabulous

David McCree is fabulous, polite, and efficient. A great asset to Wavenet!

12 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you for your wonderful feedback Steph. We’re thrilled to hear that David’s polite, efficient support has made such a great impression. He truly is an asset to Wavenet, and we’ll be sure to share your kind words with him.

Valorada con 5 estrellas sobre 5

David McCree is a superstar

David McCree is a superstar! I have been to him many times about password reset links and various issues that help our business run smoothly, David always responds promptly and with a lovely disposition that I always appreciate!

4 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you for your lovely review! We’re delighted to hear how helpful David has been. His prompt support and positive attitude make a real difference, and we’ll be sure to pass along your kind words. Thanks again for sharing your feedback!

Valorada con 5 estrellas sobre 5

Amazing quick response!

Amazing quick response!

showed me new ways of doing things which will definitely help me not only solve this but things in the future too.

thanks so much

4 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you so much for your review , we very much appreciate you taking the time.

Valorada con 5 estrellas sobre 5

Restoring File

Mike kindly restored a missing file from a backup within hours of us reporting that the file had been lost.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Truly grateful for your review Jon , thank you!

Valorada con 5 estrellas sobre 5

Quick, Concise and Customer Friendly Approach

The onboarding process for WiFi in our new offices was made really easy by David McCree who responded quickly to questions and was precise with responses to get us set up. He also coached us through with a very friendly and engaging approach. Many thanks.

2 de febrero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you for your great review Graham! We're delighted to hear that David made your WiFi onboarding easy with quick, clear support and a friendly approach. We’ll make sure he sees your kind words. If you need anything else, we’re always here to help!

Valorada con 5 estrellas sobre 5

David Rogers - Wavenet Excellence

David Rogers is one of the best engineers @ Wavenet. Really clear information provider for any user with differing types of IT experience. As is the way with IT, we don't always get a resolution to an issue straight away. However, David provides clear communications to show progress which is often really important for our business.

30 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

We truly appreciate your kind words Jack. It’s wonderful to know you’re happy with our service. Thanks for choosing us!

Valorada con 5 estrellas sobre 5

Nathan Stevens was superb

Nathan Stevens was superb. Guided me through the process to resolve my problem swiftly and efficiently. I have 100% confidence in his ability to problem solve when I next have to call. Excellent - thank you very much. BGN Boards Company Limited.

29 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Your review means a lot to us Stirling. Thanks for taking the time to share your thoughts. We’re so glad Nathan could help.

Valorada con 5 estrellas sobre 5

Great experience with Emus at Wavenet

Big thanks to Emus Omamogho for the fantastic support today. He made the technical setup for our new workspace simple and stress-free. He was professional, easy to talk to, and provided all the information we needed before we even had to ask. Top-tier service!

29 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Such a lovely review Serene, thank you! We’re so glad you had a great experience. Your support means everything to us.

Valorada con 5 estrellas sobre 5

Leshen Premsagar has been extremely…

Leshen Premsagar has been extremely helpful once again. He found IT solutions that we did not even know were possible. I would be very happy to recommend him.
Case Number: CS0426282

29 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you Caroline. We’re delighted you had a positive experience. We’ll be sure to share your feedback with the team!

Valorada con 5 estrellas sobre 5

No wifi due to UPS battery depleted

George was super helpful in getting out WIFI back up and running. He was quick and bvery informed on how to fix the issue!

28 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

Thank you for your support Lauren. We’re so happy you’re pleased with our service.

Valorada con 5 estrellas sobre 5

David Mcree was super helpful

David Mcree was super helpful! He sorted out my issues insanely quickly and got me up and running in no time.

28 de enero de 2026
Opinión espontánea
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Respuesta de Wavenet Limited

We truly appreciate your kind words Billie. It’s wonderful to know you’re happy with our service.

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