Wayv. Talk, Broadband and IT for Business Opiniones 

232
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Information and assistance given all through the process. Pleased with the hardware, so many features on the system. All good, thank you

Valorada con 5 estrellas sobre 5

Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the 1st phone call with Max, to all the team from start to finish, professionalism at it's highest. Courteous team of individuals, customer service off the scale. Nothing was too much troubl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Asistencia y servicios informáticos
  4. Ingeniero de telecomunicaciones
  5. Proveedor de equipos de telecomunicaciones
  6. Servicio de business-to-business
  7. Servicio de telefonía e Internet

Escrito por la empresa

Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(232)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sean professionally installed our new…

Sean professionally installed our new telephone system without hindering us during our working day. He was polite, efficient and helpful - highly recommend Wayv and the excellent Sean.

25 de noviembre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi David,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Couldn't fault the service from Wayv

Couldn't fault the service from Wayv. From the initial call, to the visit from Hollie and then the instillation from Sean, everything went smoothly. A very professional and friendly service all round. Very happy!

24 de noviembre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Ruan,

Thank you for your review. Great to hear everything went smoothly.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

New phone system from Wayv.

Complete new phone system from Wayv.
Change over went without a hitch with no disruption to our telephone service.
Training very informative and helpful.
After service excellent and nothing is too much trouble.
Excellent customer service.
Would highly recommend.

28 de octubre de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Rebecca,

Thank you for your review. I'm glad to hear that the switch was seamless and you're all up and running now.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

The problem we had wasn't a Wayv issue…

The problem we had wasn't a Wayv issue in the end but they still rang back to check it had all been sorted. Great customer service.

15 de octubre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Jill,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Perfect support

The perfect support.
Quick and easily answered all my questions.

12 de octubre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Laurence,

Thank you for your review. Glad to hear of your positive experience.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Bens a star

Sorted everything brilliantly

12 de octubre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Naomi,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Wayv 5/5!!

Hollie, Sean, Ben & Ryan were great at getting us up and running. 5/5 for them!

4 de octubre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Oli,

Thank you for your review. I will make sure to inform them of your lovely comment!

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Excellent service and faults sorted the…

Excellent service and faults sorted the following day.

1 de octubre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Steve,

Thank you for your review. I'm happy to hear your issues have been resolved.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Very helpful team not just a friendly sales rep

Very helpful. Always on hand when we need to make changes. Fair pricing

29 de septiembre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi there,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

I am new to Wayv (signed up beginning…

I am new to Wayv (signed up beginning of this year 2021) and aside from the anticipated minor issues when switching to a new provider all has been good. When issues did crop up they were addressed quickly by friendly and professional people.

Compared to our old provider Wayv are more efficient, easier to deal with, friendlier, prepared to listen and are considerably less expensive.

All in all I am very glad I have switched providers.

29 de septiembre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Anthony,

Thank you for your review. I'm glad you're happy with your decision to switch and that you experience with us has been positive so far!

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Good Service

Problem sorted within 5 minutes.

17 de septiembre de 2021
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Gary,

Thank you for taking the time to review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

GREAT SERVICE

Wayv were quick to help me with my issue and resolved it for me there and then no messing.
Very friendly experience. Highly recommend to other company's as they are a great asset to us.

16 de septiembre de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Jajo,

Thank you for your review. I'm glad your issue has been resolved!

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

Clear & transparent pricing

Clear & transparent pricing. Moved away from other provider who was totally the opposite.

No hassle on days of install.

Would recommend.

14 de septiembre de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi there,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Valorada con 5 estrellas sobre 5

New Customer

As a new customer of WAYV, I can't fault the initial experience, from meeting with Hollie to explain our options and the installation and after care with Ben.

We have had no issues so far!

24 de agosto de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Vicky,

Thank you for your review. I'm glad that it has gone smoothly and we will strive to keep it this way!

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Sean Hopper and the whole Wayv team have been brilliant, nothing has been too much trouble and all works have been completed timely and with a smile.

Sean has been very patient with us whilst showing us how to get the best from the Wayv service. Highly recommend the Wayv team.

20 de agosto de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Gary,

Thank you for your review. I'm happy to hear that everything has gone well with your recent setup. I'm glad your team now have full knowledge of how best to use the system and get the most out of it. If you need anymore assistance, please do not hesitate to give us a call.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Having contacted Wavy on a few occasions I can not fault them, Each time our query as been dealt with quickly and efficiently. I would like to give special thanks to Sean their installation engineer for taking the time to come out and do some one to one training with the team. It was very much appreciated. Thank you

27 de julio de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Charlene,

Thank you for your review. I'm pleased to hear that our team are handling your enquiries efficiently and we are providing the level of support we promise.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Valorada con 5 estrellas sobre 5

Recently switched over to Wayv and very…

Recently switched over to Wayv and very impressed with the quality and speed of service so far! No pushy sales pitch, just an honest and clear proposal of costs from Hollie, and a seamless switch overseen by Ben and Sean (and with input from Ryan at Wayv HQ too!)

8 de julio de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Sam,

Thank you for your review.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Valorada con 5 estrellas sobre 5

Make the switch and Wayv goodbye to your old provider!

We have recently switched to Wayv having been with BT for a very long time and so pleased we did! From our initial face to face meeting with Hollie through to installation and training with Ben we've been so pleased with the whole process. The package costs were clear and transparent, the installation was professionally done with no interruption to our service and as promised and zero downtime to our Broadband service on switchover day :) The equipment has given us greater communication functionality and improved our customer service experience. But for me, one of the best aspects of this change to Wayv has been dealing with real people who provide brilliant technical support and training and are there when you need them. Make the change....you won't be disappointed!

7 de julio de 2021
Opinión espontánea
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Katy,

Thank you for your review. I'm so pleased that you are happy with the jump you made from your previous provider, hopefully we are living up to expectations! We're glad that your usage of the new phone system is providing greater functionality and improving your customer service experience! As always, we're always here if you need us.

Thanks again Katy.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Valorada con 5 estrellas sobre 5

The Customer Service I've received from…

The Customer Service I've received from both Ben and Sean has been excellent. They have actioned any requests or issues in a very timely manner and have provided an excellent service.

25 de junio de 2021
Opinión espontánea
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Michelle,

Thank you for your review.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

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