Wayv. Talk, Broadband and IT for Business Opiniones 

232
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Information and assistance given all through the process. Pleased with the hardware, so many features on the system. All good, thank you

Valorada con 5 estrellas sobre 5

Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the 1st phone call with Max, to all the team from start to finish, professionalism at it's highest. Courteous team of individuals, customer service off the scale. Nothing was too much troubl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Asistencia y servicios informáticos
  4. Ingeniero de telecomunicaciones
  5. Proveedor de equipos de telecomunicaciones
  6. Servicio de business-to-business
  7. Servicio de telefonía e Internet

Escrito por la empresa

Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(232)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

2 years in and couldn't be happier

We have been with Wayv for nearly 2 years now, and everything is fantastic. Wayve have a friendly and helpful team that goes out of their way to ensure everything is working and set up correctly. A big shout out to Ben, who always goes the extra mile every time I speak with him

6 de marzo de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Daniel,

Thank you for taking the time to leave us a review - we're pleased to hear that you're happy with the levels of service you've received and hope this carries on far into the future!

As always, we'll make Ben aware of your comments :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

A very seamless installation

A very seamless installation, we were informed of any disruptions or noises. They were friendly, informative and efficient. They took the time to explain everything.

4 de marzo de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Lisa,

Thank you for your lovely review - we're glad that you had a positive experience and a seamless installation!

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Top service from Ben

Ben came into our office to set-up a new handset, sorted a couple of system issues and explained a few new features to get the most out of our devices.

28 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Matt,

Thank you for leaving a review on your recent visit from Ben - we'll make sure he gets the feedback :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Extremely helpful and patient even when…

Extremely helpful and patient even when encountering the issues of our own onsite kit. Even came out the next working day to due training with staff that were not in on the day

21 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Lauren,

Thank you for leaving us a review - we're glad none of your staff missed out! If you need anything further don't hesitate to give us a shout :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

These guys were great turned up on…

These guys were great turned up on time, did more than what was expected.
Would defiantly recommend them.

21 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Donna,

Thank you for taking the time to leave us a review - we're delighted to hear that you would recommend us!

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Can't praise these guys enough

Can't praise these guys enough. The entire process from initial meetings to installation has been flawless. The install guys were punctual, polite and efficient. Answered all our questions (there was a lot) as well as providing training on the new system. Would definitely recommend.

19 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Jon,

Thank you for leaving us such a wonderful review of your experience joining Wayv!

We're fully committed to maintaining this level of satisfaction - don't hesitate to get in touch for anything you need.

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Brilliant

Both very helpful and made the transfer to a new system enjoyable. Thank you.

14 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Leah,

Thank you for taking the time to review your experience!

If you need any further assistance, don't hesitate to get in touch :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Thrilled - Highly recommended

We recently made the switch to Wayv after a dreadful installation experience with our previous provider and I couldn’t be happier with how things have gone. Understandably, we were nervous about making the change, as we know how difficult things can be when a system isn’t installed properly. However, Wayv has far exceeded our expectations.

From the outset, the process has been seamless. The pre-installation stage was well-organised, and the installation itself was carried out with such professionalism and care. The team that installed the system was fantastic - patient, thorough, and clearly committed to getting everything right. Nothing was too much trouble, which made the whole experience completely stress-free.

Since the installation, the support team has been incredibly helpful, quickly addressing any minor setup queries and ensuring everything is running smoothly.

Compared to our previous experience, the service from Wayv has been a breath of fresh air. I’m relieved to have such a reliable company supporting us and am looking forward to continuing with Wayv for a smooth, hassle-free service in the future.

Highly recommended!

22 de enero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Jo,

Thanks ever so much for sharing your experience - we're delighted to hear that you're happy with the service you've received thus far.

If you happen to recommend us to another business who then switches to Wayv, we'll give you a year's service on us as a thank you.

If you'd like to hear more, don't hesitate to get in touch, or should you need any further support - we're always happy to chat :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, friendly helpful and very patient!
Would highly recommend.

11 de febrero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Michelle,

Thanks ever so much for taking the time to leave us a review - we really appreciate it!

Thank you for your kind words.

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Outstanding Service & Reliability!

Outstanding Service & Reliability!

I couldn't be happier with the service from Wayvtalk.com! From my very first interaction, I was thoroughly impressed. Their customer service team was friendly, professional, and incredibly helpful, answering all my questions with clarity and patience. The sign-up process was seamless, with clear communication every step of the way.

The installation of the telephones was prompt and hassle-free, delivering crystal-clear call quality with no disruptions. It's refreshing to deal with a company that genuinely cares about its customers and delivers exactly what they promise.

I highly recommend Wayv for their outstanding service and customer care!

28 de enero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Jill,

Thank you so much for leaving such a positive review of your experience!

If you do have any further questions please don't hesitate to get in touch and the team will be happy to help :)

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Fantastic service

How telecoms should be! We left our old provider because of very poor customer service and Wayv have been brilliant, highly recommended. Thanks to Anna, Tom, Ben and the rest of the team for the fantastic service!

8 de enero de 2025
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Olwynne,

Thank you so much for your review!

We're delighted to hear that you've had a positive experience so far and would recommend us.

If you do recommend us to someone you know who then makes the switch to us, you could benefit from a whole year's service charges free as a thank you.

Please don't hesitate to get in touch if you'd like to find out more :)

All the best,
The Wayv Team

Valorada con 5 estrellas sobre 5

I feel valued as a customer

What a brilliant customer experience! Anna's sales were helpful and non-pushy, and Ben's installation was thoughtful, considerate, patient, and so helpful. They understand our needs as a client and have taken the time to make sure everything is the best it can be. Nothing has been too much trouble and I feel valued as a customer.

19 de diciembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Peter,

Thank you for sharing your experience - we're glad the team have made your switch so positive!

If you share your experience and successfully refer another business who then makes the switch, you could be rewarded with a year's service charges paid for by us.

Please don't hesitate to get in touch if you'd like to find out more!

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Quick and Easy installation.

Quick and Easy installation.
Great service and shown how system works.

5 de diciembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Thank you for your review - we're delighted to hear that you've had a smooth installation and training!

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Always very helpful.

Always very helpful.

4 de diciembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Sarah,

Thank you for your review - we're glad that you are happy with your service from the team so far!

We have a referral scheme and if you successfully recommend another business who make the switch, you could benefit from a year's phone and broadband service free of charge.

Please get in touch if you'd like to take advantage of this offer as a show of our appreciation!

All the best,

The Wayv Team

Valorada con 5 estrellas sobre 5

Amazing service

From my initial conversation with Anna who was very informative. Everything she promised happened. The Engineers were very efficient, we hardly knew there were in the building, everything went so smoothly. Ben was very patient, giving all staff training on the new system leaving us all feeling confident and happy with the installation.
I couldn't recommend them more highly.

27 de noviembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Thank you, Lisa, for your wonderful review!

We're pleased that the whole team has provided you with a positive experience, and that you'd recommend us!

If you do decide to refer us successfully to someone who makes the switch, your business could benefit from a year's broadband and phone service on us. Give us a call if you'd like to find out more. :)

All the best,
The Wayv Team

Valorada con 5 estrellas sobre 5

Staff are so helpful and friendly.

Staff are so helpful and friendly.

5 de noviembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

HI Maria,

Thank you for taking the time to leave us a review - we're glad you've enjoyed your experience with our team!

Best Regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. From meeting Anna at first to speaking to Tom, James & Ben on the phone & then Ben & Jez fitting the whole system they was all absolutely amazing & so friendly. Would highly recommend this company to anyone.

17 de octubre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Lindsay,

Thank you for taking the time to leave us a review so soon after your installation.

We're delighted to hear that you've enjoyed your experience with us so far, and hope it continues long into the future!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

A breath of fresh air for the Telecoms…

A breath of fresh air for the Telecoms industry. After almost every telecoms call you get is someone supposedly from "BT" talking twaddle, these people are very different! A great experience with all staff I've dealt with, very efficient and knowledgeable. Great price and service levels I've not come across before. Well Done Wayv.

19 de septiembre de 2024
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Graham,

Thank you for taking the time to leave us a review - we're delighted to hear that you've had a great experience!

If you want to find out more about our referral scheme, please get in touch.

Best Regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Wayv are supportive and always keen to help.

Wayv are always very supportive and respond promptly to any queries. Ben Gilliver has especially been very helpful with any changes required to be implemented and he is always happy to help.

11 de septiembre de 2024
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Lisa,

Thank you for taking the time to share your experience with us - we're pleased that you're happy with the service provided :)

Best Regards,

The Wayv Team

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