I have participated in several of Gustin’s campaigns. I have purchased selvedge jeans, heavyweight tees, and a hoodie/sweat pants set in black rainbow nep fabric. The clothes are very well made, the... Ver más
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I have participated in several of Gustin’s campaigns. I have purchased selvedge jeans, heavyweight tees, and a hoodie/sweat pants set in black rainbow nep fabric. The clothes are very well made, the... Ver más
La empresa ha respondido
I have many Gustin products and they've always been great. One pair of pants shrunk beyond my imagination but that was on me. High end materials, great fits and overall incredible value for money!
La empresa ha respondido
Gustin is a company that has truly perfected the crowdfunding dynamic.I have around ten pairs of their selvedge denim jeans and they're all well made with quality fabrics.They search the globe for a... Ver más
La empresa ha respondido
Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "ret... Ver más
La empresa ha respondido
Gustin is a premium menswear brand based in San Francisco, California, specializing in high-quality denim, shirts, knits, jackets, chinos, and accessories. Founded in 2005, Gustin has pioneered a unique crowdsourced business model that aligns supply with demand — every item is made to order, eliminating waste and passing significant savings directly to customers. All Gustin products are handcrafted in the United States using carefully sourced materials from some of the finest mills around the world, including renowned Japanese and American denim producers. From raw selvedge denim to washed fabrics and premium knits, every garment is built with meticulous attention to detail and designed to stand the test of time. What makes Gustin different is our direct-to-consumer approach. By cutting out traditional retail markups and only producing what our community funds, we deliver boutique-level quality at true wholesale pricing. Our customers play an active role in deciding what gets made — each new fabric or style launches as a campaign, and production begins only after the community backs it. Whether you are looking for your next pair of everyday raw denim jeans, a perfectly fitted Oxford shirt, or a rugged jacket built for years of wear, Gustin offers timeless American-made menswear without the inflated price tag. We have been serving our loyal community of over 100,000 members for nearly two decades, and we stand behind every product we make. Shop our latest campaigns and in-stock items at weargustin.com.
San Francisco, Estados Unidos
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 62% de las opiniones negativas
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Very accommodating and addressed all questions punctually and politely

Respuesta de Gustin
Gustin has great customer service

Respuesta de Gustin
Roll the dice on size and dont expect a refund when you place an order. Wait time was clear and the recommeded sizing up +2 than my regular size noted. I placed an order - heavy moleskin in camel 2 sizes up - but when received my pants I could not get it over my hips. I called customer service and they asked where it was too tight. They then recommended to size up another 2 or 3. I went back into the product description and noticed a recommendation to size up by 2 from your normal normal size in Gustin pants. So when you order a gustin size you add +2 and then add another +2 in some of their other products which is really lacking consistency here. I was told I can return and will be issued store credit. Entire experience is a turn off and will likely never use this store credit.

Respuesta de Gustin
Gustin consistently provides excellent service and the product quality is outstanding. I cannot recommend this organization stronlgy enough.

Respuesta de Gustin
You're unlikely to find clothes in such distinctive, carefully curated fabrics at this price elsewhere.

Respuesta de Gustin
I recently purchased a pair of The 1968 jeans, and couldn't be any happier with the quality, fit, and look. Gustin quickly answered any questions I had prior to ordering. Definitely plan on making another purchase from Gustin soon. I'd give them 6 stars if I could!

Respuesta de Gustin
I really love Gustin. High quality fabrics made into real world usable designs that hold up to the beating I give them day in and out. Regardless of the task at hand, the garments meet the need, and I look great doing it. All that at reasonable, if not clearance level, prices in small batches that make me feel like I'm in on a secret.
Customer for life.

Respuesta de Gustin
A few things. I do like the products I purchased. Numerous knitwear and their 1969 jeans.
Gustin was also extremely responsive when they accidentally sent me the wrong batch of shirts. They made it painless and extremely easy. One of my favorite brands when not buying 2nd hand. And the date of experience was numerous

Respuesta de Gustin
After five years, my Gustin jeans are still going strong. When a button finally broke, they promptly sent a replacement—proof of their exceptional customer support.

Respuesta de Gustin
Gustin offers rare fabric combos and construction for their jeans, and all of my three pairs have been absolute showstoppers. Customer service is superb and they really care about getting you the right jeans. It's an incredibly high-quality product for a fantastic price and definitely worth the wait.

Respuesta de Gustin
Love the new shirts (Rainbow Nep T-Shirt 2 Pack (Cosmic, Natural))! Customer support helped resolve my shipping address error in a fair way too! Seems like a great company/business model.

Respuesta de Gustin
Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "returns only for store credit policy" and there are better options. The savings just aren't worth the time and aggravation.

Respuesta de Gustin
As a buyer since 2021, I’ve had nothing but great experiences with Gustin. If for some reason an issue did take place, the top-notch customer service has always taken care of it. Like others, it’s hard to wait for these items once ordered, but it’s always worth it once you rip open that package and hold that special denim in your hands lol always grateful for Gustin helping us guys look better than a lazy cheap brand most think they are stuck with it only takes one pair to know the difference and become a fan for life.

Respuesta de Gustin
I buy from Gustin because:
-Their products are made in the USA.
-The quality of the materials used
-They employ American workers.

Respuesta de Gustin
The quality of their clothes is great. All of their service has been professional and courteous. The only issue I have had with Gustin is that I had to buy another dresser to hold all of my new Gustin pants and shirts.

Respuesta de Gustin
Gustin is the only clothing company I can get the optimal fit, colors and cool quality fabrics at an affordable price. Once you find your fit (for me going up a size) the sizing is consistent. You will have to wait as everything is made to order-sometimes 2-3 months. But WORTH it. And they're always coming up with new jean, shirt styles that I like.

Respuesta de Gustin
Quality customer service, quality products.

Respuesta de Gustin
I have purchased seven pairs of of jeans over the last year, with tee shirts and button shirts. I have enjoyed every thing I have purchased. The quality of all along with materials and workmanship was excellent
My only complaint was theydidnt hem the jeans. They are trying to remedy now is to receive the jeans then send them out . Very time consuming and bothersome. I bought my last three pair of jeans from their competitor making jeans in LA because hemmed them with me having to wait another month to get them back. That being said I prefer Justin’s jeans more. If and when I will buy my sweatshirt s from Gustin. Their customer service is first class, always helpful and courteous
I would like to add, I bought a absolutely beautiful leather jacket from them, which I get compliments every time I wear it
Dr Raymond Ascher

Respuesta de Gustin
I bought my first pair of Gustins from their startup Kickstarter. I still own and wear that pair as well as I think 6 more pairs since. Just be aware that they use true sizes, not the vanity sizing most clothing companies use.

Respuesta de Gustin
Classic denim, excellent break-in, super durable - I've had 10 pairs of Japan BlackxBlack, cannot recommend them highly enough: 5/5 stars. Outstanding customer service, dealing with address changes, shipping changes on my end; appreciate their ease of contact. The only jeans company I'll buy.

Respuesta de Gustin
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