Wecollectwedonate Opiniones 

74
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I booked a collection online and called the morning day off. They had all my information but said the collection isn’t happening as my door number wasn’t down but the confirmation email had my door nu... Ver más

Valorada con 5 estrellas sobre 5

I absolutely love this service, I cannot believe some of the reviews are so negative about the pick up time. Today is my first time using the service, I called at 8am and the lovely person on the oth... Ver más

Valorada con 3 estrellas sobre 5

Booked for 10am but called them to confirm and they said they didn't have me on the system, eventually picked up at 4pm after having to call and text a couple of times to get a confirmed time. Then ha... Ver más

Valorada con 5 estrellas sobre 5

Made the booking 07.08.24 for collection on 08.0824, collection times are between 8am-8pm. I rang them on my collection day to just get a rough idea and got the confirmation of the morning slot. So h... Ver más

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3,5

Medio

TrustScore: 3.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(74)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very Good Service

Very Good Service
Excellent service well be definitely be using again hence the 5 stars. Booking the collection was very easy to do online and I was very happy they could come the next day even though its a Sunday. Great communication all round, had a confirmation email after I booked online and the driver called me to confirm he was on his way the for collection. This was done very promptly and professionally with no problems as I left the 3 full bags outside my house with a note on. Very happy with the service and will definitely be using them again and it's all for a good cause.

19 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy booking

Easy booking, polite, good service, the driver seem's nice person, keep up the nice work for the community wcwd ;)

19 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, collection was easy to book online and very useful that they provide collection on weekends. Great communication too, had an email confirmation and also spoke to a friendly advisor on the day to confirm the one of collection, driver also called to confirm when he was near by for collection, which was done in an efficient manner. There are no limits on the number of bags you can donate and they can collect from your front garden if you aren’t in. Very happy with the service.

19 de febrero de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Overall good service

I've used this company 2 times recently within a few weeks.

The only slight negative thing I'd say is that they give you a huge time slot between 8-8 so you can't really leave home.
However, there is an option to call them on the morning of the collection to ask if they'll be coming in the morning, afternoon or evening but I'd say that isn't really convenient for people who don't have someone home all day.

Today they came after 8 but they did try and call and sent a text around 7:30.

Other than that, its an overall, good service and I'd definitely use them again. Cost free, hassle free, good for the environment and an incentive to clear out your wardrobes for a charitable reason.

17 de febrero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Amazing Service

I had donated here earlier. Very easy to book a collection also have been very polite while responding a call to confirm the pick time. The driver too was polite . I am glad I could donate some clothes. Appreciated every effort taken by them.

17 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Special shoutout to Walter

Special shoutout to Walter! Thank you so much for coming to collect all my bags of clothes! I hope it’ll help someone who needs it more! The collection was super easy to book and Walter called beforehand to let me know he was on his way!

14 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. I needed to get rid of clothes and didn’t want to throw them away. It was a speedy collection and reassurance when the clothes was collected. Would definitely recommend!

30 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

They made it so easy to donate. I called and they were able to pick up the same day. The collection driver was polite and helped carry out the bags. Great experience overall.

25 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Always coming on the day scheduled, I receive a call 15-20mins in advance. Polite staff and overall very convenient and stress free experience.

25 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Perfect. I ordered a collection online and in less than 48 hours the items had been collected. Very polite agent, who texted to check I was in. Highly recommend. Thanks

15 de enero de 2023
Opinión espontánea

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