Amazing people giving a first class service. Lucy was so helpful and friendly, and got an engineer to attend the next day. Andy resolved the problem, and was also professional and amazing at the job... Ver más
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Consulta las opiniones de los clientes
I booked an engineer through domestic and general and Wefix were the ones assigned, to be honest I’d never heard of them before and from this experience I can highly recommend them! Engineer was po... Ver más
Excellent service and very pleased with the work. Fixed my American fridge freezer within the week and that's including ordering a specialist part. Thanks to the friendly workman and telephone staff.... Ver más
Second call out to fix previously same problem, two months ago. First engineer did not diagnose problems correctly, hence his repair did not last. On second call out, a more experienced engineer v... Ver más
Información sobre la empresa
Escrito por la empresa
Appliance Repair company based in Liverpool but covering Liverpool, Wirral, Runcorn, Warrington, Wigan, Rochdale, Oldham, Altrincham and everywhere in between. If your unsure if we cover your area drop us a call to confirm.
Información de contacto
L22 0PJ, Liverpool, Reino Unido
- 0151 909 3815
- info@wefix.ltd
- wefix.ltd
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No ha contestado las opiniones negativas
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Second call out to fix previously same…
Second call out to fix previously same problem, two months ago. First engineer did not diagnose problems correctly, hence his repair did not last.
On second call out, a more experienced engineer visited and identified three actual problems.
New element burnt out again, faulty control switch replaced and he diagnosed and repaired a malfunctioning interior cable.
The admin team, especially Lucy were very supportive and helpful.
Pleased so far after this second repair.
The repair was done on the day it was…
The repair was done on the day it was booked and the guy explained exactly what he was doing and explained what could be needed going forward
Very efficient and helpful service
Very efficient and helpful service
Amazing repair engineer he did a great…
Amazing repair engineer he did a great job and brilliant customer service skills too
Really amazing and fast service…
Really amazing and fast service provided by We fix Thanks
Excellent service from the engineer who…
Excellent service from the engineer who fixed my cooker.
Very happy thank you again
Kind regards.
Sharon Burns.
Engineer arrived to fix our Samsung…
Engineer arrived to fix our Samsung washing machine. He was friendly and polite, couldn't fault the service he provided. Explained what the issue was and sorted that out of us. We have used this company before via our insurance and again they sorted it out. Excellent service. Highly recommend.
Excellent service from start to finish…
Excellent service from start to finish and very professional. Was always kept up to date by texts, Even arrived way ahead of schedule to fix the problem ‘well done’.
Quick and helpful service
Quick and helpful service. My broken drawer came quickly.
Excellent Customer Service
⭐⭐⭐⭐⭐
Gary recently came out to repair both our washing machine and tumble dryer after they unfortunately broke down at the same time.
From start to finish, Gary was professional, courteous, and incredibly patient. He quickly diagnosed the issues, explained everything clearly, and carried out the repairs efficiently.
What really stood out was how kind and engaging he was with our 5-year-old son, who spent much of the visit peppering him with questions! Gary took the time to answer him patiently and made him feel included, which was greatly appreciated.
Excellent customer service, a fantastic attitude, and a real credit to the company. Thank you, Gary, for making what could have been a stressful situation so much easier.
I'd also like to recognise the customer service team, who were lovely throughout the process. They kept us updated on the progress of the repairs, communicated clearly, and made sure we always knew what was happening, which gave us real confidence that everything was being handled properly.
Excellent service from everyone involved. Gary is a real credit to the company, and the support we received from the customer service team was equally impressive. Thank you for turning what could have been a stressful experience into a smooth and positive one.
Highly recommended.
If there was a zero that’s what they’d…
If there was a zero that’s what they’d get. Didn’t tell me my insurance wouldn’t cover alleged ‘vermin damage’ - without evidence until after I rang up to say repair not complete. Rude unhelpful and I now have a fully insured washer stood in the middle of my kitchen with no means of washing for a disabled family. Dreadful customer service and wouldn’t recommend. Engineer was great but who knew about vermin damage???? I think it’s a cop out. Domestic and General equally dreadful.
Absolutely fantastic thankyou
Funny good service happy with the…
Funny good service happy with the outcome they place with the engineers very very helpful already good I would use you again thank you Anthony the manager
On time and helpful
came on time was pleasant and polite,explained what he had done also gave information on how to take off the glass to clean it. Very nice and helpful..
Great company start
Great company start. Finish great staff always always keep u updated on your repair. Always come on time as soon as tell the engineer what wrong with the application they go out of the way too fix it a five star company with the staff with plenty of experience i recommended this company too any one
Excellent service
Excellent service. Punctual and reliable. Communication and customer service were first rate. Most importantly, dishwasher fixed and now in full working order. Highly recommend.
Friendly and efficient dishwasher repair
The whole process was very straightforward and the telephone enquiry was handled by a friendly and helpful lady. The engineer was friendly and professional. He did a thorough job on my dishwasher.
The workman man was professional and…
The workman man was professional and polite and the job was done in 30 minutes
The work man was very good and polite…
The work man was very good and polite he fixed my appliance in no time
Two visits needed to fix the tumble…
Two visits needed to fix the tumble dryer 1st to correctly identify the faulty part which was not in stock two days later it was fitted and machine is now 100% Good after care check.
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