Ordering and customer service were excellent. Purchased 2 TM037 walking pad/treadmills. The treadmill is easy setup and use w/o having to download an app is all positive for me. One issues, is the el... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve used the treadmill for almost two months and it’s been helpful in getting my steps in conveniently at home. Plus that it’s easy to move around the house and lightweight. One star removed bc it st... Ver más
The site was easy to order from. I purchased the TM037 Pro because I don't have a lot of space and it's almost perfect. The one thing that's missing is a drink holder. It would be nice to have my wat... Ver más
We had only had the treadmill for 2 days when whilst using it there was a load bang from the on switch and it tripped the fuse box in the house .The treadmill stopped working .I contacted customer s... Ver más
3,8
Muy bueno
149 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Works well, good value...
I bought my WP009 a few months ago. I did encounter a slight issue with the belt misaligning after some use, but customer service was quick to respond and sent me a helpful video guide on how to adjust the belt. I followed the instructions in the video, and the belt was perfectly aligned afterward. I’ve noticed a tiny bit of misalignment after 1-2 months of frequent use, but it’s very minor and something I can easily accept. Given how often I use the treadmill, it's not surprising, and overall, it’s still working great!
17 de marzo de 2025
Opinión espontánea
I received a defective treadmill
I received a defective treadmill. Customer service will not respond. DO NOT BUY FROM THIS WEBSITE!
23 de enero de 2025
Opinión espontánea
Terrible Customer Service - Scam?
I would highly recommend not buying anything from this company. I bought one of their treadmills and received it in poor condition. It looked as if I was given someone’s return - really poor packaging, lack of screen protector film, etc. The end result was a pretty scratched and beat up treadmill. I contacted customer service to try and find a solution but I’m now 12 emails deep and this has dragged out for 6 weeks now. The last 5 emails I requested them to honor their 30-day hassle free return and refund policy (I was well within the timeframe when making this request) and my request has been simply ignored and not even acknowledged in their response offering me things like $15 refund or a free tread pad which has no relevance to the damage I have. My most recent email was just ghosted altogether. It’s been an incredibly frustrating experience. There is no customer service to call, only an email that is clearly not based out of the US as all responses come around 2am EST. I really think this company is a scam. They do not honor their policies, and based on my experience I would not be surprised if the “2 year warranty” is not enforced either. Sharing in the hopes that no one has to experience what I have.
30 de noviembre de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.