Great App that’s easy to use whether you’re looking to make a claim, look up allowances or the remainder you have to spend should you need it. It’s very informative and simple to navigate. Communica... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really friendly staff telephoned to check my allowance. Really helpful and pleasant. Completed my form on line and monies in the bank exttemley quickly. Overall excellent service.
Quick, easy & straight forward. The claim was sent in on Friday & it was paid into my account the following Wednesday. Very pleased Very different to last year, April 2025, when I sent a claim in for... Ver más
Refusing to pay physio even though it was at St.Hughs Hospital by the same physician as all 3 times, turned into a nightmare unfortunately, had to make 8 emails/ phone calls, tried the app loads of ti... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Información de contacto
Charter Row, S1 3FZ, Sheffield, Reino Unido
- westfieldhealth.com
4,6
Excelente
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 91% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Effortless
6 de julio de 2026
Opinión espontánea
Westfield Health
My experiences with Westfield Health are always very positive.
16 de junio de 2026
Opinión espontánea
I always use the app which is extremely…
I always use the app which is extremely easy to use. Easy to make a claim and payment is always paid into my bank very swiftly. Thankyou
29 de junio de 2026
Opinión espontánea
Ease of navigation on the website
Ease of navigation on the website, clear instructions how to reach the right claim form, the claim was quickly sorted and I was informed of the decision of the claim via E mail.
16 de junio de 2026
Opinión espontánea
Easy to make a claim and very quick to…
Easy to make a claim and very quick to respond.
26 de junio de 2026
Opinión espontánea
Easy to claim and check personal details
Easy to claim and check personal details
30 de junio de 2026
Opinión espontánea
Always reliable and paid on time .
23 de mayo de 2026
Opinión espontánea
Exceptional service whenever I need…
Exceptional service whenever I need them.
Friendly yet professional.
Very quick to respond, and are fast to pay any genuine claims.
I’ve been a member since the late 80’s, never had a problem.
Highly recommend.
1 de julio de 2026
Opinión espontánea
Simple and efficient claims system.
6 de julio de 2026
Opinión espontánea
Doctors letter
Westfield approved my physio claim ahead of my first treatment, after several treatments they then requested a doctors confirmation that I needed the treatment this cost £15 to obtain.
The physio has all the necessary professional accreditation required by Westfield. My observation would be who would be having unnecessary physio treatment and would a professionally accredited physio provide unnecessary treatment? I feel Westfield should cover the cost of the letter they requested. In addition it took nearly a month to receive my claim because of this.
6 de julio de 2026
Opinión espontánea
Respuesta de Westfield Health
Good morning
The terms of your plan state that a GP recommendation is required for therapy treatments and that if requested, written evidence must be provided.
However, we appreciate that it is not always possible to see your GP before beginning treatment and as we wouldn't want to delay this, we may ask for this evidence at a later date.
We thank you for your feedback which we will forward to the appropriate team and if you wish to discuss this further please call our Customer Helpline.
Best wishes
Julie
Still haven’t received the information…
Still haven’t received the information promised and waited 3 weeks.
18 de junio de 2026
Opinión espontánea
Respuesta de Westfield Health
Hello and thanks for your review
I'm sorry that you seem to be having an issue receiving information you've requested
Please call our Customer Helpline and one of our advisers will be happy to look into this for you
Best wishes
Julie
Quick to respond to claims.
6 de julio de 2026
Opinión espontánea
Absolutely fantastic service
Absolutely fantastic service. Submitted my claim and had confirmation of payment within a few hours. Money was in my bank account count within a couple of days. Such a quick easy process to claim too. Highly recommend
29 de junio de 2026
Opinión espontánea
Good service- money came through in a…
Good service- money came through in a few days, quicker than e
1 de julio de 2026
Opinión espontánea
Always efficient.
6 de julio de 2026
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.