Shocking service you can never get through on the phone goes on answer machine or always no matter what time off day so I drive down there not busy and phone not being totally ignored Also every t... Ver más
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Consulta las opiniones de los clientes
Whites Pharmacy, Alahsa, Saudi Arabia. Saleswoman spoke no English, I spoke no Arabic, and she explained in Arabic, the she became Impatient and " ttttt..ed" me!
I was told by the salesman that I could only pay by EBay gift card. Even though the amount due was $345+40 to ship He said I had to pay $400. He ask one question, my first name. He then called... Ver más
La empresa ha respondido
What do I think! I think you ought to employ another delivery service, this is the second time in a row that your driver has told you on a Friday afternoon that we were not in and there was no one... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
White Pharmacy provides online doctor and pharmacy services from its UK base in Surrey. We provide medicines and treatments for chronic pain relief, sexual wellbeing, weight loss, travel and smoking cessation. Our fully qualified, private doctors are all based in EEA and registered with their local medical bodies. Our pharmacists are UK qualified and registered with the UK General Pharmaceutical Council. The products we offer are supplied by UK based companies and meet all the necessary regulatory requirements. We have been awarded the EU MHRA logo proving that we operate legally. If you request a prescription-only medicine your medical information will be reviewed by one of our doctors who will make sure that it is safe and appropriate for you. If approved, a prescription will be provided by them and sent electronically to White Pharmacy to be dispensed by our pharmacy team and dispatched, in most cases, the next day, in a plain, sealed envelope by either DPD or Royal Mail.
Información de contacto
Suite 2, Victoria House, South Street, GU9 7QU, Farnham, Reino Unido
- 01252299044
- admin@whitepharmacy.co.uk
- whitepharmacy.co.uk
1,0
Muy malo
1 mil opiniones
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Highly recommended
After consulting with my GP and a referral to A&E, it was determined that I likely have a trapped nerve in my neck. Unfortunately I have to wait up to 18 months for a referral to a neurologist. My GP was also reluctant to prescribe pain medication for the high levels of nerve pain I am suffering without a formal diagnosis.
I came to White's Pharmacy in search of the proper pain medication that I require. I got talking to them to get my prescription approved and instead of the skepticism that I had come to expect I had a kind and compassionate voice at the other end of the phone. Having read my description of my experience they also advised me to explore another route of potential diagnosis as my symptoms suggest that there could be damage elsewhere from an old injury. He also gave me some insight into what I may experience with regards to my neurology referral and other routes of diagnostic exploration.
In short, the process was quite easy to go through and proved to be very beneficial to both my health and state of mind. A very professional, thorough and courteous service
9 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Mark,
I'm sorry to hear that you had to go round the houses to get a diagnosis and that you have an 18 month waiting list to see a neurologist; but I'm also glad that Dr Dharmasena was able to give you advice and insight into your condition and treatment avenues.
I will make sure that all of my colleagues take a look at your lovely review - it's encouraging to read that Dr Dharmasena was able to offer you a service that helped your health and state of mind.
Ruth - Clinical Assistant
Highly recommend White Pharmacy
Easy to navigate website and the consultation is thorough. I would highly recommend White Pharmacy.
9 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Peter,
Thank you for letting everyone know just how easy our site is to use! It's also great to hear that you approve of our thorough consultations. Your safety and wellbeing have always been and always will be White Pharmacy's priority.
Ruth - Clinical Assistant
Very professional service
8 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Fiona,
Thank you for recognising our professionalism. We always put your health, safety and wellbeing first and foremost.
Ruth - Clinical Assistant
Very prompt and helpful service
Very prompt and helpful service. I will certainly have no hesitation in using them again.
8 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Stephen,
Thank you for your glowing review. It's great to hear that Sara, our pharmacist, and Dr Dharmasena were able to give you helpful advice.
Ruth - Clinical Assistant
Really friendly and helpful
Really friendly and helpful, and very quick service. Thank you
7 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hello,
Thank you for sharing your experience with White Pharmacy. We are glad to be able to help.
Ruth - Clinical Assistant
After failing to get adequate treatment …
After failing to get adequate treatment for a trapped nerve I turned to Whites Pharmacy for help. I suffered 3 weeks of agonising pain. After speaking to Whites pharmacist a course of medication was offered to me. From order to delivery took less than 17 hours. I have been pain free since recieving the medication.
Professional, fantastic advice and an amazing delivery service. 5 star.
6 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Richard,
Thank you for sharing your experience with White Pharmacy. It is always really encouraging to hear that we have been able to help!
Ruth - Clinical Assistant
Respuesta de White Pharmacy
Hi Ben,
Thank you for your glowing praise. Our new processes involve a lot more documentation, which makes the process a bit slower - but we will always aim to process your orders promptly.
Ruth - Clinical Assistant
Easy to order and unbelievably fast …
Easy to order and unbelievably fast delivery. I will definitely use them again.
2 de junio de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi there,
Thank you for letting everyone know that we provide an efficient service and that DPD, our courier, offer a brilliant next-working day delivery service! We are pleased to be able to help.
Ruth - Clinical Assistant
Excellent service
Excellent service , very trustworthy and professional. Would highly recommend.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Claire,
Thank you for letting everyone know that they can put their trust in White Pharmacy. You can depend on us to provide a consistent and reliable service.
Ruth - Clinical Assistant
This is a fantastic company to deal …
This is a fantastic company to deal with, very friendly and efficient.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Paula,
Thank you for sharing your experience with White Pharmacy. We are pleased to offer a friendly service with a personal touch. You can see most of our smiley faces on our about-us page (https://www.whitepharmacy.co.uk/about-us).
Ruth - Clinical Assistant
Quick
Quick, efficient, professional. Everything you'd expect from a consultation.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Mark,
Thank you for your five-star review. It is great to hear that you approve of our consultation process. All of our checks and balances are in place to ensure your safety and well-being.
Ruth - Clinical Assistant
Excellent service
Excellent service. Helpful, friendly and professional. I've dealt with them by email and had telephone consultations. It's a service I have used before and will use again. I recommend them to everyone.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi there,
We are pleased to offer a consistent and reliable service. Thank you for being willing to recommend us!
Ruth - Clinical Assistant
Excellent care
The service was prompt and I felt really well cared for. The pharmacist phoned me on a Sunday and gave me some excellent advice on how to manage the chronic back problem I suffer with. I would not hesitate to use White Pharmacy again and thoroughly recommend them.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Lucy,
Thank you for sharing your experience with White Pharmacy. Sara will be pleased to hear that the advice that she gave you was beneficial. If you ever have any questions or would like further advice, please email dispensary@whitepharmacy.co.uk or call us on 01252 299044 - we are here to help!
Ruth - Clinical Assistant
i think this team is amazing so polite
i think this team is amazing so polite, very helpful and very keen to help i was actually quite taken back to how helpful this team actually is especially compared to the nhs iv experienceed trouble after trouble with my go and lost prescriptions ect thid tean has definitely been a 20-20, call back as soon as they can, reply to messages as soon as possible and order sent as soon as it could be would definitely recommend them
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Sarah,
Thank you for letting everyone know that we are here to help. We will always do our best to answer any questions you may have in a timely fashion - our doctors and pharmacist are also available to provide help and advice for managing your condition. Likewise, if our doctors have any questions for you, we will be in touch on the day so that we can process your order without any delays.
Ruth - Clinical Assistant
I would reccomend this service to …
I would reccomend this service to anyone, they were friendly,fast and helpful
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Camille,
Thank you for letting us know that you would be happy to recommend our services. We really appreciate it!
Ruth - Clinical Assistant
Amazing service
Amazing service, I made a mistake with the dispatch date and the women on the end of the phone was amazing! she paid the difference, so I got the delivery the next day on a Saturday before 10.30 as I had a wedding the same day, she was incredible!! I wish I got her name so I could send my well done to the top as this lady provided me with the best service I have ever received!! my name is Lee Stocks and I live in Southampton, if you're reading this thank you!! You was amazing the company should be proud of you.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Thank you Lee for your wonderful words, it makes my role so worthwhile and makes me even more determined to go that bit extra whenever I can to have satisfied customers. We all know that you can’t please everyone all of the time but I will continue to do my best.
Janette
Quick ,efficient and professional is how i would describe the white pharmacy
So pleased from the start of the process to actually recieving my medication from The White pharmacy. Dealing with this company was a pleasure. Its team has great comunication and was so quick and efficent in completing my prescription. I will definately use again in the future and will gladly recommend to anyone.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Tania,
Thank you for sharing your experience with White Pharmacy - it is always encouraging to hear that it was such as good one. We are always striving to improve our service - so if there is anything that we can do to make White Pharmacy even better, please let me know on 02152 299044 or email admin@whitepharmacy.co.uk.
Ruth - Clinical Assistant
Very professional & reliable
Very professional, fast & reliable. would recommend 100%. Expert medical advice with fast and secure shipping. Fantastic
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Christopher,
Thank you for being willing to recommend us - it shows how much our service means to you. I'm glad that you received helpful medical advice; our clinical team aim to give you the tools to improve your quality of life.
Ruth - Clinical Assistant
Excellent service
Quick, professional and thorough service - very happy!
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Mark,
It's always great to hear that you are very happy with our service! Thank you for your encouraging review.
Ruth - Clinical Assistant
always on time
always on time, very professional, and they keep you up to date on
your order.
31 de mayo de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Paul,
Thank you for your five-star review. I am glad that you appreciate our prompt and professional service. If our doctor ever has any questions for you before prescribing your medication, we will be in touch as soon as possible to prevent any delays to your order.
Ruth - Clinical Assistant
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