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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Shocking service you can never get through on the phone goes on answer machine or always no matter what time off day so I drive down there not busy and phone not being totally ignored Also every t... Ver más

Valorada con 1 estrellas sobre 5

Whites Pharmacy, Alahsa, Saudi Arabia. Saleswoman spoke no English, I spoke no Arabic, and she explained in Arabic, the she became Impatient and " ttttt..ed" me!

Valorada con 1 estrellas sobre 5

I was told by the salesman that I could only pay by EBay gift card. Even though the amount due was $345+40 to ship He said I had to pay $400. He ask one question, my first name. He then called... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

What do I think! I think you ought to employ another delivery service, this is the second time in a row that your driver has told you on a Friday afternoon that we were not in and there was no one... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia

Información proporcionada por diversas fuentes externas

White Pharmacy provides online doctor and pharmacy services from its UK base in Surrey. We provide medicines and treatments for chronic pain relief, sexual wellbeing, weight loss, travel and smoking cessation. Our fully qualified, private doctors are all based in EEA and registered with their local medical bodies. Our pharmacists are UK qualified and registered with the UK General Pharmaceutical Council. The products we offer are supplied by UK based companies and meet all the necessary regulatory requirements. We have been awarded the EU MHRA logo proving that we operate legally. If you request a prescription-only medicine your medical information will be reviewed by one of our doctors who will make sure that it is safe and appropriate for you. If approved, a prescription will be provided by them and sent electronically to White Pharmacy to be dispensed by our pharmacy team and dispatched, in most cases, the next day, in a plain, sealed envelope by either DPD or Royal Mail.


Información de contacto

1,0

Muy malo

TrustScore: 1 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Shocking service…

Shocking service you can never get through on the phone goes on answer machine or always no matter what time off day so I drive down there not busy and phone not being totally ignored
Also every time I go to collect my perscription Im always told I can only have one box to come back

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went to whites pharmacy.

I went to whites pharmacy.
The cashier lady is rude to us.
We just try the make up tester there but the cashier is interupt with us.
Not allowed to try the tester.

We are old customer we always buy there a make up.

Shes being rude to us.

Because of that my friend and me we will not buy there anymore

16 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Illegal, non-licensed website

I was told by the salesman that I could only pay by EBay gift card. Even though the amount due was $345+40 to ship He said I had to pay $400. He ask one question, my first name.

He then called me 18xs, on record, and demanded another $400, at total pf $800 and then called call to demand $575 in Ebay Gift Cards bringing the grand total to $1375.00 the price on the illegal website shos $345.
At this point the scam was obvious. I began recording the phone conversations which will be made available to authorities.

If you check the website you will see they are operating an illegal pharmacy.

29 de febrero de 2020
Opinión espontánea
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Respuesta de White Pharmacy

This review has nothing to do with White Pharmacy. We do not service the USA market.

Valorada con 5 estrellas sobre 5

An important and vital service to the community.

I have been using White Pharmacy intermittently for over 7 years now. I worked as a nurse and due to the shift work and odd hours, White Pharmacy have been a god send in me being able to get my prescription. I am not sure why they have now been told not to help people like me. Instead of closing down vital services like this, maybe stop closing down surgeries so people don’t have to depend on the extremely helpful and important services that White Pharmacy provide.
Thank you for helping me when I needed it White Pharmacy, I wish you all the luck in the future. Hopefully I will remain a customer if yours once the arbitrary restrictions have been lifted.

1 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company for Online Healthcare

I had been using White Pharmacy for some time, up until August this year and I can honestly say that they always gave an excellent service - from the simplicity of completing the order and ease of filling out the consultation, to the quick dispatch and delivery, and even aftercare. Not only were they my 'go to' for my medication, but they also took the time to give me advice and were always happy to help with any queries I had.
Sadly, they are now unable to supply the medication that I required, due to new regulations I believe. However, I would recommend this company to anyone who, like myself, often have difficulty getting appointments with my GP.
Thank you White Pharmacy for being a great help throughout that period and giving me the ability to live a somewhat normal life - pain free!
x

21 de octubre de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi Emma, I'm glad that we were able to help provide you with a good quality of life through the service that we delivered. Thanks for taking time out to post your wonderful review. We wish you all the best for the future - pain free! Kind regards, David - CEO.

Valorada con 5 estrellas sobre 5

1st class customer service

I have used this service for some time, never any issues, orders are processed and delivered quickly and I would recommend to anyone.
So, when I did have a problem which was NOT the fault of white pharmacy but rather the delivery company, I wanted to let white pharmacy know about the very disappointing delivery service, not really expecting a response, however, Lisa the office manager went over and above her role in sorting it out for me, she worked hard to find my lost parcel for 3 days and not only that, she kept me informed at every stage until I had my parcel. Outstanding customer service, thank you Lisa!👍

13 de septiembre de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi DD, Thanks for your supportive comments for the tremendous job that Lisa does for White Pharmacy. She will go beyond the call of duty in the belief that our customers deserve to receive the best possible treatment. I'm sorry to hear that your delivery was delayed but glad that it eventually turned up. Kind regards, David B CEO.

Valorada con 5 estrellas sobre 5

Top class company

Top class company, and second to none,it's very professional and trustworthy. The ladies that answers the telephone are so kind and helpful, they really do care about helping in anyway they can. The doctors and pharmacist are always prompt and again very helpful, keep up the excellent service white pharmacy, you have my loyalty for many years to come.

22 de agosto de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi Amanda, thanks a lot for taking the time to post such a wonderful review of White Pharmacy. Of course it is the people that make a company what it is and we are fortunate to have a really great team. All the best, DavidB CEO.

Valorada con 5 estrellas sobre 5

Completely Trustworthy and with Reasonable Prices too!

I have been using White Pharmacy for years and I cannot say enough good things about them. They are honest, efficient, reasonable in cost and always provide great service!

Admittedly, I was initially skeptical about using an online pharmacy, but any concerns were quickly quashed after the first of many orders.

Lisa, Ashley and the entire customer service team at White Pharmacy is fantastic and I highly recommend them!!

22 de junio de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi JB, We really appreciate your five star review of the service we provide at White Pharmacy. Lisa is, indeed, the heartbeat of our company and I'm sure she'll be blushing when she reads this! Kind regards, David B - CEO

Valorada con 5 estrellas sobre 5

Excellent Service!!

7 de marzo de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi Silem Hakki, thanks for sharing your opinion of the excellent service that we provide at White Pharmacy. We're glad we could be of assistance. David Barrett CEO.

Valorada con 5 estrellas sobre 5

A thoroughly professional service

White Pharmacy offer a very convenient home prescription service and have always been thoroughly professional when issuing a private prescription.

19 de enero de 2019
Opinión espontánea
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Respuesta de White Pharmacy

Hi Steve, thanks very much for taking the time to post this 5 star review of White Pharmacy, describing the thoroughly professional service we provide. It is much appreciated. Kind regards, David.

Valorada con 3 estrellas sobre 5

My order has been delivered to the incorrect address by the DPD driver

My order has been delivered to the incorrect address by the DPD driver along with my personal and private data

21 de noviembre de 2018
Opinión espontánea
Logotipo de White Pharmacy

Respuesta de White Pharmacy

Hi Nicky, I’m very sorry that DPD tried to deliver your package to the wrong address. However, I can assure you that no personal or private data were left there. The only item left was a card with a reference number on it, nothing else. I can also confirm that DPD have upgraded your delivery, free of charge, to tomorrow before 10.00 am. Kind regards, David Barrett, CEO White Pharmacy.

Valorada con 5 estrellas sobre 5

Excellent service I have got to say…

Excellent service I have got to say this pharmacy is one of the best pharmacies around .they do there job very well and I like how they let you know through the whole process of buying to there at your door .been with white pharmacy for some time now and I wouldn’t go anywhere for the medication I purchased so thank you xxx

29 de octubre de 2018
Opinión espontánea
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Respuesta de White Pharmacy

Hi Franky, Sorry not to have replied sooner. For some reason I missed the notification of your post. I just wanted to say thanks for your excellent review of the service that White Pharmacy provides for you. We really make every effort to ensure that our customers are well cared for and treated as individuals. All the best, David Barrett, CEO White Pharmacy.

Valorada con 5 estrellas sobre 5

The only online pharmacy that ‘does what it says on the tin’!!

I would ALWAYS and without any reservations whatsoever,recommend white pharmacy to anyone.
This is the only online pharmacy I use or will ever use due to the attention to detail from not just the medical staff,but the pharmacy staff too.
I’ve used white pharmacy for years and intend to do so for years to come.
Well done white pharmacy for being the only genuine online pharmacy that places the patient first.

18 de septiembre de 2018
Opinión espontánea
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Respuesta de White Pharmacy

Hi Michelle, what can I say???!! First of all thank you very much for the wonderful review of White Pharmacy. Everyone here puts 100% commitment into serving our customers with care, enthusiasm and professionalism. It's great that you have recognised this and taken the time to share your views on Trustpilot. All the best, David B - CEO.

Valorada con 5 estrellas sobre 5

Very good company

Very good company. You get a professional consultation and help to get the right medication.

Fast, reliable and friendly service.

28 de agosto de 2018
Opinión espontánea
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Respuesta de White Pharmacy

Thank you, Fredrik, for posting this brilliant review of White Pharmacy. It summarises, succinctly, exactly what we are trying to achieve.

Valorada con 5 estrellas sobre 5

Once again, a PERFECT experience with White Pharmacy!!

Once again, a PERFECT experience with White Pharmacy!!

During the summers when we live overseas, I often have the need to order medication and although I was initially skeptical of any online pharmacy a few years back before the first order, I realized immediately that they were legitimate in every way.

White Pharmacy not only sells authentic medication at a reasonable price, but they have absolutely amazing customer service, especially when dealing with LISA.

White Pharmacy and Lisa care about their customers and do things the right way!!

Thank you, White Pharmacy for another great online experience and especially to Lisa for the outstanding customer service!

9 de agosto de 2018
Opinión espontánea
Logotipo de White Pharmacy

Respuesta de White Pharmacy

Wow! JB thanks so much for your fantastic review of the "amazing customer service" we provide at White Pharmacy. I have shown this to Lisa and she's still blushing. Many more reviews like this and we'll have to think about giving her a pay rise!! Seriously, though, Lisa deserves your praise as she is the heart and soul of the company and epitomizes everything we are trying to achieve. Thank you again for recognising that. Kind regards, David B, CEO.

Valorada con 5 estrellas sobre 5

Brilliant company I can’t fault them on…

Brilliant company I can’t fault them on anything I have actually recommend a few people to this pharmacy the team work you all do is brilliant thanks charlotte

30 de julio de 2018
Opinión espontánea
Logotipo de White Pharmacy

Respuesta de White Pharmacy

Hi Charlotte, Thank you for taking time out to submit this brilliant review of White Pharmacy. I am very proud of the team and the wonderful work they do for our customers. I will make sure they get to see your kind words. Best regards, David Barrett, CEO.

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