Shocking service you can never get through on the phone goes on answer machine or always no matter what time off day so I drive down there not busy and phone not being totally ignored Also every t... Ver más
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Consulta las opiniones de los clientes
Whites Pharmacy, Alahsa, Saudi Arabia. Saleswoman spoke no English, I spoke no Arabic, and she explained in Arabic, the she became Impatient and " ttttt..ed" me!
I was told by the salesman that I could only pay by EBay gift card. Even though the amount due was $345+40 to ship He said I had to pay $400. He ask one question, my first name. He then called... Ver más
La empresa ha respondido
What do I think! I think you ought to employ another delivery service, this is the second time in a row that your driver has told you on a Friday afternoon that we were not in and there was no one... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
White Pharmacy provides online doctor and pharmacy services from its UK base in Surrey. We provide medicines and treatments for chronic pain relief, sexual wellbeing, weight loss, travel and smoking cessation. Our fully qualified, private doctors are all based in EEA and registered with their local medical bodies. Our pharmacists are UK qualified and registered with the UK General Pharmaceutical Council. The products we offer are supplied by UK based companies and meet all the necessary regulatory requirements. We have been awarded the EU MHRA logo proving that we operate legally. If you request a prescription-only medicine your medical information will be reviewed by one of our doctors who will make sure that it is safe and appropriate for you. If approved, a prescription will be provided by them and sent electronically to White Pharmacy to be dispensed by our pharmacy team and dispatched, in most cases, the next day, in a plain, sealed envelope by either DPD or Royal Mail.
Información de contacto
Suite 2, Victoria House, South Street, GU9 7QU, Farnham, Reino Unido
- 01252299044
- admin@whitepharmacy.co.uk
- whitepharmacy.co.uk
1,0
Muy malo
1 mil opiniones
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Very professional and caring.
28 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi John,
Thank you for letting everyone know how professional our service is. Caring for you is our priority.
Sara - Pharmacist
Excellent service
Excellent service, and products. White Pharmacy are a totally legit on line chemist who stick to NHS guidelines rigourously. I would have no doubts about using them again and again.
27 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Chris,
Thank you for your supportive review, we aspire to set the standard of online healthcare.
Sara - Pharmacist
The best and safest online pharmacy.
An excellent consultation and top rate advice of which medication is best.
I have used White Pharmacy for quite a while now and I have never had a problem just great customer service and fast delivery of my medication. I would recommend White Pharmacy to anyone.
27 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Martin,
Thank you for your lovely review. I am glad that you have always experienced excellent customer service and that our courier, DPD, has always provided a prompt delivery.
Sara - Pharmacist
Perfect company
I have been using whites for almost a year now after an accident, having finding it so difficult to see a GP. The service is absolutely top class and wipes the floor with its competitors and on the very vey odd occasion they do make a mistake they bend over backwards to rectify it. Great service, amazingly cheap prices, genuine products and super fast delivery. I cannot recommend whites enough.
26 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Sharon,
Thank you for recognising that we are one of the leading online healthcare providers. We don't claim to be perfect, but we will always do our best to react to last-minute requests for changing a delivery address or upgrading a delivery. Whilst we try to be as thorough and accurate as possible with actioning these requests, it would really help us if all patients also checked their order details thoroughly before pressing that all-important checkout button.
I would just like to take this opportunity to issue a plea to all of our patients: please ensure you enter your current and correct mobile number when you order a pre-treatment consultation. We appreciate that it is not always possible to have it switched on and on your person - but if you could stretch to this, it would help to ensure a smooth and efficient experience.
Sara - Pharmacist
1st Class Attentive Service!
Again, Id like to thank all at White Pharmacy for their thorough and attentive approach to meeting the needs of their patients. As always the service is safe and reliable with follow up correspondence and a team willing to help with any queries or concerns in a timely and courteous manner. I find it reassuring that I can contact a member of the team at any time during the working week and know that my needs will be addressed in the appropriate fashion. This is a far cry from a local health service which, on most occasions, can not be accessed in less than 3 weeks from an appointment request. A true godsend!
26 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Fraser,
Thank you for summing up our service so well! It is wonderful to know that we have your full support.
Sara - Pharmacist
Fantastic service.
26 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Jo,
Thank you for your five-star review!
Sara - Pharmacist
Excellent service.
A professional and much appreciated service. Valuable advice given and deliveries fast and efficient. This pharmacy has been of great help to me, with its highly professional service enabling me to live my life more to the full. Gives a personal and caring service, much appreciated especially as due to my life style seeking help for my condition has been difficult. I am completely satisfied I am receiving knowledgeable support and treatment suitable to me, and I am happy to give my whole hearted endorsement.
26 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Anthony,
It's a pleasure to hear that we were able to give you the tools to improve your quality of life. I'm really happy for you!
Sara - Pharmacist
I was very happy with this service
I was very happy with this service. Everyone was very kind and reassuring and made me feel in safe hands throuought. I would recommend White Pharmacy to anyone. My medication arrived promptly and the whole process was quick and efficient.
26 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi,
Thank you for your lovely words; I am glad that you received a reassuring and compassionate service.
Sara - Pharmacist
Very professional service
Very professional service. Felt like my personal needs were cared for. Great service *****
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Kelly,
Thank you for giving us five-stars. You can always rely on us to care for your personal needs.
Sara - Pharmacist
A caring and comprehensive consultation …
A caring and comprehensive consultation followed by customer service that is outstanding. I have rated white pharmacy on trust pilot before and I have no reason to change my opinion.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Patrick,
Thank you for reviewing us again. I am pleased to see that you have always received a consistently outstanding level of service. Hopefully you will agree that our new process, introduced after our Care Quality Commission inspection, has significantly improved our service and relationship with our patients!
Sara - Pharmacist
Very good
Very good , fast response and quick delivery , excellent service . I would definitely recommend White Pharmacy.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi David,
Thank you for your recommendations - it shows just how much you value our service!
Sara - Pharmacist
Fantastic service and delivery
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Geraldine,
Thank you for your five-star review!
Sara - Pharmacist
Very professional and thorough
Very professional and thorough. Would definitely recommend this company to anyone who do not have a GP or who cannot get an appointment with their GP. Very fast response and quick delivery. Thank you.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi there,
Thank you for being willing to recommend us! We are pleased to offer a convenient and flexible service that cuts out the long waiting times associated with GP appointments.
Sara - Pharmacist
Very good service
Very good service, very polite and very fast delivery.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Martine,
Thank you for your review. We would love to know what we could do to improve our service further.
Sara - Pharmacist
Very good service
Very legitimate service, very punctual and very understanding which is what I needed. The underlying problem I had I couldn't approach my doctor as I was too scared. But when the pharmacist rang she was very understanding and she processed my report for the doctor to see. Item came as prescribed no delays I would very much recommend this service.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Benjamin,
Thank you for your kind words. I am glad that Charlotte was able to put you at ease and that we were able to help you. We always encourage all of our patients to foster a good relationship with their own GP, as they can gain a better insight into your condition during a face-to-face assessment and can refer you to physiotherapy or for further tests if necessary.
Sara - Pharmacist
Very professional and conscientious
Very professional and conscientious. Felt like they cared about me and what I required. Would reccommend them and use again.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Sam,
Thank you for recognising how hard we work at White Pharmacy. You can trust us to put your health and wellbeing first and foremost.
Sara - Pharmacist
Excellent service
Excellent service. Very professional. A phone call following the online consultation was appreciated and the advice given second to none. Highly recommended.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Phillip,
It's lovely to hear that Charlotte was able to offer excellent advice. Thank you for being willing to recommend us - we really appreciate it.
Sara - Pharmacist
the service is unbeatable
the service is unbeatable. they listen and suggest and give you the best advice around. meds. are priced correctly. i hope they expand to skype doctor appointments as , for me , it is very difficult to get around.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi John,
Thank you for your glowing review. We're constantly looking at ways to improve our healthcare service - so we'll keep your suggestion in mind!
Sara - Pharmacist
Great experience
Great experience, but DPD is hugely unreliable.
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Neil,
I am sorry that you have not received a five-star service from DPD. They offer a really convenient option of managing your own delivery - the only downside is that this can delay your order. I have looked into your account and can see that, unfortunately, this has been the case.
Sara - Pharmacist
Great friendly helpful service
25 de abril de 2017
Opinión espontánea
Respuesta de White Pharmacy
Hi Cath,
It's been a pleasure to help you! Thank you for your lovely review.
Sara - Pharmacist
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