Wifi Hire Opiniones 

293
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive... Ver más

Valorada con 5 estrellas sobre 5

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

Valorada con 5 estrellas sobre 5

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Ver más

Valorada con 5 estrellas sobre 5

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Ver más

Información sobre la empresa

  1. Proveedor de Internet

Escrito por la empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

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(293)

128 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really good wifi

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

14 de julio de 2026
Valorada con 1 estrellas sobre 5

Where do I start?

Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive the order acknowledgement email(only the dispatched email) so wasn't able to contact them and they didn't reply to my online message through the website. By the time I had it in my hands, it was time to send back and my home wifi had been connected. So it was a complete waste of money for me!!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The WiFi arrived exactly on time

The WiFi arrived exactly on time. The signal was very good. We were able to game and stream TV no problem. Returning it was simple too as they provided the return label for us so we just taped it back up in the box it came in and stuck the label on and posted it in a post box! I got my deposit refunded very quickly too. Would definitely use again.

2 de julio de 2026
Valorada con 5 estrellas sobre 5

Does what it says on the tin

Does what it says on the tin. Hired for 7 days whilst moving home, delivered when they said and worked well as a temporary solution. Well worth the money.

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, arrived very quickly. Worked perfectly as expect and the returns process was easy. Refund on deposit also came through very quickly. Will definitely be using again in the future.

25 de junio de 2026
Valorada con 1 estrellas sobre 5

Unusable wifi…

Late delivery and unusable wifi connection. Complete waste of £52 and they wouldn't accept my original screen shots as evidence.

Ended up with a better connection using phone as a hotspot

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exactly what I needed

The device arrived the next day, and it was up and working within 1 minute of plugging in.
Obviously it's not the fastest of internet connections, but it works, it's reliable and it met my requirements whilst the fibre connection was sorted.

17 de junio de 2026
Valorada con 4 estrellas sobre 5

Useful temporary wifi

As we were waiting for the installation of broadband by a new supplier this was really helpful. It was a tad expensive but really helpful to have this temporary wifi as a stop gap. Would recommend.

17 de junio de 2026
Valorada con 5 estrellas sobre 5

Wifihire’s home hub got me back online in quick time

I had an internet service outage at home and needed to avail of WiFi hire’s services in May 2026. The service was super reliable and easy. The Hub arrived the next day, had a very decent wifi connection (over mobile networks - they use the major telecoms provider networks) with speeds adequate for voice and video calls. What was even better was that I was able to simply connect my existing (own) wifi router to the hub via a ethernet cable and all devices in the house could continue to use my own router’s wifi network instead of having to be configured to connect to the wifihire hub’s network saving me a lot of time. In a connected world where we depend so much on the internet in our daily lives, I found wifihire to be a truly valuable (and must add - rare service in the Uk) service that solves the need of fast enough internet service for a temporary period at a very reasonable price. The return label allowed for free return postage and the deposit (taken at the time of the order) was refunded back to me in quick time when they received the device back.

Keep up the great service and value proposition. I’ll definitely be using this again if the need ever arises.

30 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute cowboys

Absolute cowboys. Stay well clear. Admitted they were wrong and then still tried to argue with me when my device didn't arrive.

29 de mayo de 2026
Opinión espontánea
Logotipo de Wifi Hire

Respuesta de Wifi Hire

Hello James.
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this, and I can see from the customer service inbox that you initially contacted us to ask whether your Wi-Fi device should be sent to your old or new address due to your upcoming move. Our team member advised you to have it shipped to your new address.

I can also see from the customer service inbox that when the order was subsequently placed with a hire start date of 29th May, you entered your old address instead of the new address (which the customer service team had recommended you use given you were not going to be at the old address by the time the device gets delivered). Hence the device was dispatched to the delivery address you had provided in your order.

You then contacted us to inform us that you had not received the device, and I can see that the customer service team replied, informing you about the tracking page showing Royal mail attempted to deliver the device on your start of hire date, but couldn't because the recipient was no longer at the address.

To help resolve the situation quickly, our team offered to send a replacement device to your current address, but we understand you chose to decline this option.


We apologise for any inconvenience experienced.

Kind regards
Wifi Hire

Valorada con 5 estrellas sobre 5

Excellent service and great help when…

Excellent service and great help when we suddenly lost our WiFi connection for 3 weeks Children had exams and we could not have managed it without this service . Again many thanks for your excellent service.
Bindu Mathew

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a complete liar and…

This company is a complete liar and fake i ordered a router for my house as my wifi was down and it was advertised as being able to support lots of devices I have only a pc connected to it and it has 1mbps and 100ms delay so false advertising would not recommend and will not be buying again

21 de mayo de 2026
Opinión espontánea
Logotipo de Wifi Hire

Respuesta de Wifi Hire

Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this, and I can see from the customer service inbox that we didn't receive any message from you during your ongoing hire period regarding experiencing slow speeds.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service support, I would recommend you send an email to the customer service via your hire confirmation email so that they can be in the best position to support you.

We apologise for any inconvenience experienced.

Kind regards
Wifi Hire

Valorada con 5 estrellas sobre 5

Process was quick and simple

Process was quick and simple. Router arrived the next day and was easyvto set up. Return slip was provided to make it easy to return at end of hire period.

7 de mayo de 2026
Valorada con 5 estrellas sobre 5

We opened a new business and due to a…

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed our figures that it would arrive in time, especially as it was bank holiday weekend. The unit actually arrived earlier than we could have imagined and was set up and running in less than 5 minutes. It worked perfectly for our needs, till operation, credit cards and music supply. We returned the unit after use, which again was very easy. Our deposit was returned promptly to our bank account. Excellent service .. exceeded all expectations.. thank you

30 de abril de 2026

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