Wifi Hire Opiniones 

294
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was charged £80+ for two days of not great connection. They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late,... Ver más

Valorada con 5 estrellas sobre 5

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Ver más

Valorada con 5 estrellas sobre 5

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

Valorada con 5 estrellas sobre 5

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Ver más

Información sobre la empresa

  1. Proveedor de Internet

Escrito por la empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

294 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(294)

128 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, gets you out of a pickle.
The device arrived super fast, there is no set up needed. Plug and play. we had decent internet, limited to the main room, but the signal was good enough to run the tv and use our devices.

12 de marzo de 2026
Valorada con 1 estrellas sobre 5

First Wifi box was 2 days late so they…

First Wifi box was 2 days late so they sent another then both arrived together. I then needed to keep the second box as the signal would reach the whole house and they wouldn't do a deal to keep the second box even though it had been delayed. Then 1 week after returning both boxes I get an email to say I had not returned even though they were sent back using the recorded delivery labels provided. Device did the job required but customer service is awful.

19 de marzo de 2026
Logotipo de Wifi Hire

Respuesta de Wifi Hire

Hello Nathan,
Thank you for taking the time to give us your feedback. We are glad to know the device was a helpful when you needed it.

Regarding the delivery of the device:
I've checked the Royal Mail tracking page and it shows your initial device was dispatched on 28th February via next-day delivery. Unfortunately, Royal Mail experienced a logistics delay. To minimize your wait, I can see a customer service team member processed a replacement device for immediate next-day delivery.

I can also see from the Royal mail tracking page that both the original and replacement units arrived on the same day. Hence a customer service team member had requested the return of the 2nd device, but you expressed a desire to keep both of the devices. Hence, a guide was provided on how to pay for the rental of the second unit, which you subsequently completed.

Regarding the email you received after your rental ended, reminding you to return the device:
I have looked into this and can see it was an automated message sent by our system because the device status hadn't been marked as received at the time. Apologies for the automated return reminder email.


Kind Regards
Wifi hire

Valorada con 5 estrellas sobre 5

Such a great company

Such a great idea when my broadband took ages to be installed, delivered when they said, easy to post back and deposit returned quickly. Would definitely use again!

6 de marzo de 2026
Valorada con 5 estrellas sobre 5

Excellent WifiHire

So easy to work with this provider, from booking, to in use instructions, to the return of the device. They have everything covered for you. Would recommend and look to use again.

24 de febrero de 2026
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, easy to use and very convenient when you need it! I just moved in to a new house and my wifi company messed me around and did not work for to long! Found wifihire and gave it a shot had to keep extending bug it was so easy to do this

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

I never knew this was a thing!!

I never knew this was a thing!!!
I ordered as we were between houses and it was a clear and easy ordering process, detailing exactly what was on offer.
It arrived so fast! Plugged it in and away we went! Service didn't dip out, strong WiFi and once we were connected to our provider, I sent back and had my deposit back.
I cannot recommend enough, it was excellent 👍

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Reccomend

Quick and efficient service, almost too good to believe. Router arrived within 1 working day of ordering, with great wifi connectivity throughout the required space.
Company was very quick to refund any days not used in the initial quoted cost.

Whilst this is expensive, it is a great stop-gap for anyone without wifi for the short term, and so I would highly reccomend using them.

24 de febrero de 2026
Valorada con 4 estrellas sobre 5

Customer service support

Had really great service in the past, this time I had experienced some issues re ordering, this was due to my entering the wrong date of order. Once corrected the modem was dispatched the same day.

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

Perfect WiFi for UK Trip

Picked up mobile hotspot from Heathrow and it was ready to go right out the package. Worked flawlessly throughout my 18 day stay in the UK. Use and return instructions very easy to understand. Deposit returned promptly at end of hire. Will definitely use again on my next visit.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Wifi Hire service

What a great service with excellent kit with speedy delivery. With a house move looming and no internet for several days after completion on the horizon the 1-3 day service from WifiHire was brilliant to bridge the gap and get the families tech online immediately. The device arrived less than 10 hours after making the booking and was easy and straightforward to setup and use - big thanks

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worked very effectively for our needs

Worked very effectively for our needs, is not a cheap option but given the stressful nature of house moving and the challenges that having no internet can provide I would recommend this as an ideal solution to take some of the pressure off. The coverage and signal was excellent with no issues.

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service

To be updated with Internet speeds upon use of portable WiFi. This review is based solely off of customer service.

They emailed me twice, at midnight and 3am, to ask me to change my address because Manchester Airport no longer does pick ups. They did not consider time differences or the fact that my flight is tomorrow... What if they emailed me even later and I was already in the air?! As soon as they were notified that Manchester doesn't do pick ups they should have contacted me. They left it until last minute and then framed the second email urging me to respond as if it was my fault!! I'm not responding to emails in my sleep.

They also have made no effort to reimburse for the inconvenience or to try and keep pick up to a similar location.

Honestly, I sincerely regret buying wifi online instead of at the airport once I arrived. Lesson learned.

14 de febrero de 2026
Opinión espontánea
Logotipo de Wifi Hire

Respuesta de Wifi Hire

Hello Sacha,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this and I can see from the customer service inbox that a customer service team member had sent you an email at 2:58 pm (UK Time) 3 days before your start of hire date, requesting for an alternative shipping address so we have the device delivered on time because while preparing your order for dispatch, that was when we noticed that the post office at Manchester Airport, is no longer available to receive packages.

A team member sent a follow up email 2 hours later just in case you missed the first email. So we could receive the required address and have the device dispatched and delivered on time.

I can see the device was delivered to the alternative address you provided 1 day before your hire start date, and I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service for an ongoing hire, I would recommend you contact the customer service team if you require further assistance, so that they can be in the best position to support you.

Sorry for any inconvenience experienced.

Kind Regards
Wifihire.co.uk

Valorada con 5 estrellas sobre 5

Works Perfectly!

Delivered on time, worked perfectly, simple return process. Would not hesitate to recommend WiFiHire to anyone needing a temporary internet connection.

30 de enero de 2026
Valorada con 1 estrellas sobre 5

£90 pound for 10 days of low speed…

£90 pound for 10 days of low speed internet. They keep deposit without notification or sending reminders. Better option out there, avoid.

22 de enero de 2026
Opinión espontánea
Logotipo de Wifi Hire

Respuesta de Wifi Hire

Hello Alessandro,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

I have investigated this and I can see our system sent you an end of hire reminder email 3 days before your hire ended, and a customer service team member also sent another reminder a couple of days past the end of hire date which I can see you had replied to.

Regarding your feedback about the low speed, I have had a look at the customer service inbox and I can see we didn't receive any message from you during the hire period regarding experiencing slow speeds.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

Regarding when you posted back the device, I have checked the Royal mail return tracking page and it shows your hire ended on the 1st of February 2026 but you posted the device at a parcel shop on the 4th of February which is 3 days after your hire ended.

A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.

Kind regards
Wifihire.co.uk

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más