Wildanet Opiniones 

1179
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team from Wildanet have installed fibre to the property for us here in rural Cornwall. We had an inadequate connection before the upgrade, but now we are enjoying superfast broadband. The ins... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The engineers Aaron and Josh were very friendly and efficient despite the harsh weather. They came in a timely manner and I was involved for every step of the process, they had the customers wants in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kai, Aaron, and Finn did an excellent job installing our fiber optic broadband. They were polite, personable, efficient, and knowledgeable. A credit to their company. Also, it’s the best damn broadba... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

From giving Wildanet instructions to take over my broadband at the end of January this year I finally got connected at the end of June. I lost count of how many phone calls I had to make to get up... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de Internet
  2. Proveedor de Internet
  3. Servicio de telefonía e Internet

Sobre Wildanet

Escrito por la empresa

Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.

At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.

Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.

Talk to our friendly, local team today by calling 0800 0699906 or email us


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(1179)

542 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had the need to contact Wildanet…

Had the need to contact Wildanet regarding a problem with my WiFi. Two young engineers arrived, Kai and Finn, after a lengthy period and many tests and trials it was decided to change the ONT unit this was followed with a change of my new Router for another Router which resulted in solving the problem. The two engineers were very polite very professional and extremely helpful.Thank you gentlemen you are a credit to your company. CC Torpoint.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Glad to hear the team were able to trouble shoot and resolve this for you. We will let them know that their help was appreciated.

Valorada con 5 estrellas sobre 5

SUPERB.....

SUPERB.....
Marcus at Wildanet was one of the best! It is very rare to find exceptional staff in any organisation these days but once again those who work for Wildanet have shown that they are willing to listen and act.
I can not say enough about the positive experience I've had since joining them. THANK YOU.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks Spike, we will let Marcus know of your feedback. So glad to have you on board!

Valorada con 5 estrellas sobre 5

Internet and Landline with Wildanet

I have my internet with Wildanet and it has operated flawlessly so far. I recently had a technical issue with the installation of my internet phone (landline). This was quickly and professionally resolved by Adriana Szymanska who talked me through the various steps until it was all up and running. Nice job, thanks

11 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks for the feedback Paul, so glad to here Adriana was a help!

Valorada con 1 estrellas sobre 5

Appalling service

Appalling service, 3 1/2 months after applying still waiting for installation from a pole 50ft away, no communication whatsoever, have to keep ringing every couple of weeks to see what is happening, fobbed off with a different excuse each time. They even asked me to sign up my neighbours to make it worth their while to run a cable from the pole. Finally gave up and cancelled the order yesterday. My advice; AVOID

12 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Hi Kelvin,
We have sent a request for more information as we are unable to locate your account from your user profile.

Valorada con 5 estrellas sobre 5

Andy our engineer called to say he'd be…

Andy our engineer called to say he'd be on the way. My husband asked to be 10 mins after time and he did this allowing me to make sure I was back.
Andy was very respectful in the home and even stayed to help me make sure my laptop would connect and didn't make me feel silly when I tried to connect to the wrong one.
Thanks Andy!

9 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thank you Mr Price, we are so happy to hear how helpful Andy was during your install. Glad to have you onboard.

Valorada con 5 estrellas sobre 5

Very efficient service all the way from…

Very efficient service all the way from initial meeting to installation.
Changing from my original BBand supplier was all taken care of by Wildernet.
The best part was Chloe who came to connect me up. She made sure all my home devices worked with the new Reuter before she left mine, I was thoroughly impressed.

8 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thank you for the feedback, we are so glad to know Chloe was the best part of your experience! We will definitely be feeding that back.

Valorada con 5 estrellas sobre 5

Arrived as planned

Arrived as planned, installed an incredibly neat job, and have now an internet speed over 200. Thanks to Joshua, Jacob and a very fast tidy with this specialist gizmo from Lewis. Well done.
Another Yealmpton customer.

8 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks Alec, we are happy to have you onboard. Don't forget to take advantage of our refer a friend scheme https://rewards.wildanet.com/

Valorada con 5 estrellas sobre 5

Great final instalation

The final stage of installation was fantastic Jamie the engineer was very friendly polite and professional.
The 1st stage installation was not the greatest due to lack of communication and appointment times not kept but once the wildanet team were informed then 100%

8 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks for the honest review J, we are sorry to hear about the times for the stage 1 not being met and we will look into this, but we are happy to know that Jamie was polite and got you all up and running.

Valorada con 5 estrellas sobre 5

Excellent and efficient installation…

Excellent and efficient installation service by Derek, Kai and Fin, very pleased to have the broadband working fast and also excellent work done by the colleagues that installed the equipment externally in the grounds, thank you.

29 de abril de 2026
Opinión espontánea
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Respuesta de Wildanet

Dream team! Thank you for the review, glad you are up and running.

Valorada con 5 estrellas sobre 5

Excellent service

Jamie came to install our new Wildanet router.
A very efficient, personable, tidy worker.
Very happy with the service provided from initial contact with Wildanet to installation.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Glad to have you onboard!

Valorada con 5 estrellas sobre 5

So far so good

Just had it installed with no issues, engineers were great, very helpful and knowledgeable. Internet is working great at the speed advertised. So far so good 👍

7 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks so much Alex, glad you are up and running.

Valorada con 5 estrellas sobre 5

At all stages everyone worked very…

At all stages everyone worked very professionally. I have to mention that Chloe was really helpful and explained things to me and answered my questions so well.
Thanks to everyone.

6 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks Susan, glad the team were helpful and supportive.

Valorada con 5 estrellas sobre 5

Very satisfied

Excellent, friendly and helpful staff. Nokia router and Nokia Beacon boosters are very god quality, easy to setup and work very well. Overall, Wildanet are very good to deal with.

6 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thanks Teabee, glad to have you onboard.

Valorada con 5 estrellas sobre 5

Chloe installation

Chloe was Quick, efficient, polite and helpful during installation today

5 de mayo de 2026
Opinión espontánea
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Respuesta de Wildanet

Thank you for the review! We will let Chloe know of your review.

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