Willis & Gambier Opiniones 

185
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light. We would have given 5 stars for the furniture alone but it was let down by the del... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the Willis and gambier ivory bedroom range set for my bedroom.ordered last Monday and all arrived today with super polite delivery guys who put the items upstairs in the room for Me and took a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de mobiliario

Escrito por la empresa

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(185)

52 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Late delivery

My delivery was scheduled for 0700-0800am. I accepted as this would be before I needed to leave for work. The delivery was 30 minutes late. I asked the delivery driver why he was late. Said he didn’t know. I said that he had made me late for work, to which he laughed and I responded with I am glad you think that’s funny. He then apologised. It was too late at that point. It’s not acceptable to give a delivery time and not stick to schedule. He said his van was the last to be loaded up. My response was that if the first delivery was to start at 0700am then the van should be ready before travel time to make the first delivery. Then he said that he wasn’t aware what time it was due to be delivered. Which is non-sense. Why would I receive a time and not the driver? Not happy with the service. Don’t schedule deliveries if you have no plan on sticking to them

31 de julio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must have been for your delivery to arrive later than the scheduled time, particularly when it caused you to be late for work. We're also sorry to hear about your interaction with the driver, as this is not the level of service we expect.

We would like to investigate this with our transport team. Please could you email customerservices@birlea.com or reply here with your order number and delivery postcode so we can review what happened and address this with the team involved.

Thank you again for bringing this to our attention. Your feedback is invaluable in helping us improve our service.

Valorada con 5 estrellas sobre 5

Quality product.

Yes. It is excellent. The build quality and finish is superb. Delivery was excellent.

17 de julio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your fantastic feedback. We’re delighted to hear you’re so pleased with the build quality and finish of your furniture, and that the delivery experience was excellent too. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Wow what a product and service

Wow what a product and service - the casera range looks fantastic thank you

12 de junio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your wonderful feedback. We’re delighted to hear you’re so pleased with the Casera range and the service you received. It’s great to know the furniture has made such an impression. Thank you for choosing Willis & Gambier and for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Lovely experience all round.

Lovely experience all round.
Ordered the Ettienne and a SleepSoul Heaven mattress and really happy. Easy to put together. Only downside is it meant that my wife gave me more jobs to do!

8 de junio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely review. We’re delighted to hear you’re happy with your Ettienne bed and SleepSoul Heaven mattress, and that assembly was nice and straightforward.

As for the extra jobs from your wife, we can only apologise for that part! We're glad it was a lovely experience all round and hope you enjoy many comfortable nights ahead. 😊

Valorada con 5 estrellas sobre 5

A really class product here

A really class product here, well made and of great quality

15 de junio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your kind feedback. We’re delighted to hear you’re so pleased with the product and that its quality and craftsmanship stood out. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Wow Willis & Gambier Quality at its best

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this set. You will not be disappointed at all. It fits our Sleepsoul 3000 perfectly.

Thank you to the Willis & Gambier team. Delivery was quick and professional with the team.

Again you will not be disappointed.

Thanks Lee & Amy

12 de junio de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you so much for your wonderful review, Lee & Amy. We’re delighted to hear how pleased you are with your Ivory Collection bed frame and wardrobe. It’s fantastic to know the quality, design, and fit have all exceeded your expectations, and that your SleepSoul 3000 mattress pairs perfectly with the set.

We’re also pleased to hear the delivery experience was quick and professional. Thank you for your recommendation and for taking the time to share your experience — it means a great deal to the whole Willis & Gambier team. Enjoy your beautiful new bedroom furniture!

Valorada con 5 estrellas sobre 5

Great quality and prompt delivery

Great quality and prompt delivery

14 de mayo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your feedback. We’re delighted to hear you were pleased with the quality of the furniture and the prompt delivery. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Great Service

Easy ordering, Quick delivery. Excellent and Courteous Delivery. Have always loved Willis & Gambier furniture. Excellent quality. Happy Customer. Won’t buy anything else!

7 de mayo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you so much for your wonderful feedback. We’re delighted to hear you were pleased with the ordering process, delivery service, and quality of the furniture. It means a lot to know you’ve continued to love Willis & Gambier furniture over the years. Thank you for your loyalty and support — we truly appreciate it.

Valorada con 4 estrellas sobre 5

We love our new Willus and Gambler…

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light.
We would have given 5 stars for the furniture alone but it was let down by the delivery experience.We ordered the furniture over the telephone but were not told that the furniture which was excellently packed would need to be unpacked and assembled by us.

14 de abril de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your feedback. We’re delighted to hear you love your new Toulon table, chairs, and sideboard, and that they’ve made your dining room feel so stylish and bright. We’re sorry to hear the delivery experience did not meet expectations, particularly regarding the assembly information. We appreciate you bringing this to our attention, and your comments will be shared with the team to help improve communication for future customers.

Valorada con 5 estrellas sobre 5

Quality console table …

We ordered this console table based on size and finish.
When it arrived it was exceptionally well protected.
As a retired carpenter I am delighted with the quality and construction.
I can highly recommend.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your wonderful feedback. We’re delighted to hear you’re so pleased with the console table and that the quality and construction met your expectations — especially coming from a retired carpenter, that means a lot to us. Thank you for the recommendation, it’s greatly appreciated.

Valorada con 5 estrellas sobre 5

I have just received my Willis and…

I have just received my Willis and gambier bed, and I am very happy with it.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your feedback. We’re delighted to hear you’re happy with your new Willis & Gambier bed. We hope you enjoy it for many years to come.

Valorada con 5 estrellas sobre 5

The Camille low end Kingsize bed

The Camille low end Kingsize bed looks amazing in our room so glad we picked it, well made such good quality, very well packaged and easy to put together

8 de marzo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely feedback. We’re delighted to hear the Camille low end kingsize bed looks amazing in your room and that you’re pleased with the quality and packaging. It’s great to know it was easy to assemble too. We hope you enjoy it for many years to come.

Valorada con 5 estrellas sobre 5

Really happy with the product,amazing…

Really happy with the product,amazing quality and fantastic service
Would recommend.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely feedback. We’re delighted to hear you’re happy with the quality of the product and the service you received. We really appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Honestly very happy with the product as…

Honestly very happy with the product as it is great came quicker than expected, the service was extremely nice.
Many thanks

6 de marzo de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your kind feedback. We’re delighted to hear you’re happy with the product and that it arrived sooner than expected. It’s also great to know you were pleased with the service. Many thanks for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Good quick and no fuss

Good quick and no fuss

16 de febrero de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your feedback! We’re pleased to hear everything was quick and hassle-free. Enjoy your purchase!

Valorada con 5 estrellas sobre 5

The bed I ordered is beautiful

The bed I ordered is beautiful. Well made and straightforward to put together.

5 de febrero de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely review! We’re delighted to hear you’re pleased with your new bed and that it was straightforward to assemble. Enjoy your beautiful new addition!

Valorada con 5 estrellas sobre 5

The bedside tables and chest of drawers…

The bedside tables and chest of drawers are beautifully made and elegant. So pleased with them.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the bedside tables and chest of drawers and that you find them beautifully made and elegant. Enjoy your new furniture!

Valorada con 5 estrellas sobre 5

Well done!

The furniture is great and very high quality. Very helpful team and fantastic service. Thank you!

20 de enero de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you so much for your kind words! We’re delighted to hear you’re pleased with the quality of the furniture and the service you received. Your feedback means a lot to us — thank you!

Valorada con 5 estrellas sobre 5

Casera range what a fantastic piece of…

Casera range what a fantastic piece of furniture and great service

8 de enero de 2026
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you for your lovely feedback! We’re delighted to hear you love the Casera range and that the service was great too. Enjoy your fantastic new piece of furniture!

Valorada con 5 estrellas sobre 5

Great experience with Willis & Gambier….

I had a great experience with Willis & Gambier. The furniture is great — beautifully made and clearly high quality. Customer service was excellent from start to finish, and the team were helpful and professional throughout. The delivery time was amazing, with everything arriving quickly and in perfect condition. I would highly recommend Willis & Gambier to anyone looking for high-quality furniture and outstanding service. Thanks Jake & team!

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Willis & Gambier

Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with the quality of the furniture and the service you received from start to finish. We’ll be sure to pass your kind words on to Jake and the team — they’ll be thrilled to hear them. Thank you for the recommendation and for choosing Willis & Gambier!

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