Birlea Furniture Opiniones 

4311
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Ver más

Valorada con 5 estrellas sobre 5

Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Ver más

Valorada con 5 estrellas sobre 5

The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de mobiliario infantil
  5. Tienda de muebles
  6. Fabricante

Escrito por la empresa

Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(4311)

1080 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Kim was absolutely amazing

Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her great service and kindness. Highly recommended!

6 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Purchase And Service+++++

Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communications as to delivery status. The side table matched a previous purchase of tv unit from Birlea Furniture and was very easy to assemble following the step by step instructions with no issues. Once assembled it looks stunning and very functional. Would definitely purchase Birlea Furniture again. Overall very pleased.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not recommend

First wardrobe arrived completely smashed to bits. Second wardrobe arrived after weeks of waiting for a reply and multiple emails. Instructions were terrible. Built wardrobe and the wood splintered and the whole wardrobe collapsed!! Wouldn't recommend in any way terribly quality and it's now in the skip as we've just had enough

3 de agosto de 2026
Valorada con 5 estrellas sobre 5

Absolutely gorgeous piece of furniture…

Absolutely gorgeous piece of furniture and really easy to put together. Such a beautiful solid piece, perfect for the tv in the bedroom! Highly recommend this company. Quality is outstanding.

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. I bought the Phoenix Oak Ottoman bed RRP over £500 via Happy Beds so pretty disgusted by the quality.
Cheap wood which bends with the slightest bit of pressure (very unideal for a bed!) and a wooden slat snapped in two before I had even slept in it.

Unfortunately this all happened within 9 days and I am being refused a full refund.

Birlea is either ignorant of or willfully ignoring my consumer rights as they have offered a replacement part as ‘an acceptable solution’.

I will be raising with Trading Standards in due course.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your feedback. We're sorry to hear about your experience with your Phoenix Oak Ottoman Bed and that it hasn't met your expectations.

This is certainly not the standard we expect. If you could confirm whether the concerns have been reported to Happy Beds, as the retailer, we'd appreciate it. We'd also be grateful if you could provide some further details and images of the issues, as we'd like our QC team to investigate this further.

We look forward to hearing from you and hope we can help resolve this matter.

Valorada con 5 estrellas sobre 5

Very lovely people :) both on the phone…

Very lovely people :) both on the phone and in person. A very helpful and polite delivery driver 😊 and the mattress is very fun to open, haha 😄and hopefully very comfortable.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with both our customer service team and your delivery driver.

We're glad you enjoyed the unboxing experience too – it certainly is satisfying watching the mattress expand! We hope it's just as comfortable as you were hoping and that you enjoy many great nights' sleep on it. 😊

Valorada con 5 estrellas sobre 5

My order was very easily processed and…

My order was very easily processed and delivery was impeccable, on time; the driver Derek handled the package with ease and carefulness which is much appreciated when online shopping.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for taking the time to leave such a lovely review! We're so pleased to hear that ordering was quick and easy, and that your delivery went so smoothly.

We'll be sure to pass your kind comments on to Derek – we're sure he'll really appreciate the recognition. Thank you for choosing Birlea, and we hope you enjoy your new purchase!

Valorada con 5 estrellas sobre 5

Arrived swiftly

Arrived swiftly, polite and friendly delivery drivers

4 de agosto de 2026
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Respuesta de Birlea Furniture

Thank you for your wonderful review! We're delighted to hear your order arrived swiftly and that our delivery drivers were polite and friendly.

We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Birlea!

Valorada con 3 estrellas sobre 5

Arrived several days later than quoted

Arrived several days later than the retailer advertised. Birlea advised the day after order placed if a later delivery date despite the retailer still quoting an earlier one.

One key part missing from chest of drawers. Now seeking a replacement

5 de agosto de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your feedback. We're sorry to hear that your order arrived later than expected and that a key part was missing from your chest of drawers.

This certainly isn't the standard we expect. Our transport team will look into the delivery delay further, and we hope the replacement part reaches you as quickly as possible. If there are any further issues once you've received it, please don't hesitate to let us know.

We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Great delivery and service

Derrick and his assistant did a great job of placing furniture where I wanted, took their shoes off and took all rubbish away with them, friendly helpful and efficient service

3 de agosto de 2026
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Respuesta de Birlea Furniture

Thank you for your fantastic review! We're delighted to hear Derrick and his assistant provided such a great delivery experience.

It's wonderful to know they were friendly, helpful and efficient, took care in your home, and left everything tidy by taking the packaging away. We'll be sure to pass your kind comments on to them. Thank you for choosing Birlea, and we hope you enjoy your new furniture!

Valorada con 5 estrellas sobre 5

Excellent company

Excellent quick delivery and pieces of furniture.
Delivery driver Cory very helpful and polite

5 de agosto de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your wonderful review! We're so pleased to hear you're happy with your furniture and that your order arrived quickly.

It's great to know your delivery driver was helpful and polite too. We really appreciate your feedback and hope you enjoy your new furniture. Thank you for choosing Birlea!

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