I ordered 8 beautiful cast iron coat hooks from France, and the whole experience was fantastic from start to finish! Rochelle and Saskia were amazing : they kept me updated every step of the way, let... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered some drawer pull handles from them. I think they were too expensive, even comparing them to other high end ironmongery providers. I only went for them as they were the only company that provid... Ver más
As someone else said, I don’t usually write reviews either! But I also felt I had to for Willow and Stone. Superior quality handles, thank you! Just beautiful. Fantastic, friendly, per... Ver más
La empresa ha respondido
Their pieces are beautiful and truly feel luxurious and custom without breaking the bank. Great if you want to infuse some handmade craftsmanship and character into the home! Also, talk to them if... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Willow & Stone, Cornwall, are period ironmongers supplying Period door knobs, antique and reproduction door furniture, Traditional Hardware for old homes and gardens including brass door knockers, door handles and window accessories.
Información de contacto
Arwenack Street 18, TR11 3JD, Falmouth, Reino Unido
- willowandstone.co.uk
4,7
Excelente
115 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Rochelle was brilliant with her…
Rochelle was brilliant with her customer service and went above and beyond to help resolve an issue we had - we are thrilled with our bedside lights
18 de noviembre de 2024
Respuesta de Willow & Stone
Rochelle IS brilliant and she’s very happy to receive this review thank you so much. I’m glad any issues were resolved by my wonderful team.
Customer service at its best!
Everything is so beautifully made and customer service is just great. My latest purchase was a selection of their new animal Christmas decorations. Highly recommend them as little gifts - or, like me, gifts to yourself!
18 de noviembre de 2024
Opinión espontánea
Respuesta de Willow & Stone
How lovely to hear thank you so much. I passed your comments onto my team.
Super helpful staff and tremendous choice
Rochelle at Willow and Stone was really helpful with my online order. She kept me fully up to speed with the despatch and delivery and was able to handle all my questions very expertly. Also the shop is marvellous, such a lovely destination in Falmouth hosting a large variety of wonderful home wares.
10 de noviembre de 2024
Opinión espontánea
Respuesta de Willow & Stone
What a lovely review thank you SO much. I’ve passed your kind words onto Rochelle too as she is indeed very helpful and knowledgeable. Thank you for also mentioning our beautiful shop, please visit again soon!
An amazing service from a great…
An amazing service from a great company. The products are extremely high quality, and you will not be disappointed with what you buy. Dealing with the company is a pleasure I I would have no hesitation in recommending them.
6 de noviembre de 2024
Opinión espontánea
Beautiful brass doorknobs and A*…
Beautiful brass doorknobs and A* customer service. Who would have thought door knobs could be something to get excited about. Thrilled with our purchase, lovely quality and appearance. But even more so the customer service experience helping us to choose the correct hardware (latches etc). Definitely an 'over and above' experience. Would highly recommend.
24 de octubre de 2024
Opinión espontánea
Respuesta de Willow & Stone
Wonderful feedback thank you so much - I’ll pass on to the team. (I too get excited about door knobs and ironmongery so you’re not alone. 😉)
Arrived promptly and very good product
Arrived promptly and very good product, I’m very pleased with it.
18 de octubre de 2024
Great customer service from start to…
Great customer service from start to finish. One of the best experiences I have ever had.
19 de agosto de 2024
Excellent service from Willow&Stone
Willow & Stone were excellent to buy from. Great, easy to navigate website. Quality goods, delivered safe and quick. Definitely go to them for future gifts 👍
18 de julio de 2024
Availability and information great
18 de julio de 2024
Really good quality brass
Really good quality brass, finished to a very high spec and the packaging second to none! 5*
17 de junio de 2024
The lights are perfect
The lights are perfect . Just what I wanted to replace a set that were worn out.
21 de mayo de 2024
Great customer service
Great customer service. fast and easy online order and arrived in super fast time
17 de abril de 2024
Excellent service and delivery
17 de abril de 2024
quality item safely received
18 de marzo de 2024
Timely delivery on in stock items
Timely delivery on in stock items. Very helpful in emails when shipping to me in the United States. Honest about items not in stock and didn’t waste my time. I’ve used Willow and stone several times in past few years for almost all my knobs and pulls. Products are beautiful and well made. Impressive.
18 de marzo de 2024
I shop here frequently
I shop here frequently. Always good quality and fast service.
16 de febrero de 2024
Recommend
Order arrived in reasonable time. Well packaged. Had a few questions and customer service was fast & friendly.
1 de diciembre de 2023
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.