Windows plus Roofs Opiniones 

2057
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Competent company who did their best to sell their product to us. Unfortunately they were not price competitive. Would recommend a quotation request.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Proveedor de ventanas
  4. Proveedor de ventanas de PVC
  5. Proveedor e instalador de terrazas cubiertas
  6. Servicio de instalación de ventanas
  7. Tienda para la reforma del hogar

Escrito por la empresa

Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2057)

43 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

VERY HAPPY WITH WORK DONE

VERY HAPPY WITH WORK DONE, WOULD HAVE NO HESITATION IN RECOMMENDING THIS COMPANY

3 de agosto de 2024
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Dear Gordon, thanks so much for your lovely review, it’s greatly appreciated indeed.

Valorada con 5 estrellas sobre 5

new what he was talking about very easy going put us at ease

he was very good at his job easy to talk to took to show ing all parts of windows and the door showing us all the locks to the windows and doors very good.

25 de octubre de 2024
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Dear Ricky, thanks a lot for taking the time to provide feedback, it means so much to us and is really appreciated.

Valorada con 5 estrellas sobre 5

Adam & Luke were brilliant

Adam & Luke were brilliant, windows and doors fitted quickly and to a high standard. Kim was great and keeping us informed of when things would be happening and always checking everything had gone okay and we were happy.

5 de noviembre de 2024
Opinión espontánea
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Dear Adrian, thanks very much for your feedback about Adam and Luke, I’ve not doubt they’ll be as grateful as we are.

Valorada con 5 estrellas sobre 5

Excellent service

I had the pleasure of meeting Courtney for the second time to arrange fitting of new doors and windows for the outhouse at the side of the house.
He is a pleasant and very professional young man, who demonstrates very good knowledge of his firm’s business. Courtney explained the process and gave me the time to reflect before making any decision.
The first installation of windows went so smoothly that I had little hesitation in arranging the next job. Thank you all at Windows and Roofs for accommodating me and being so professional at every stage of the process- the cleanest, tidiest window installation ever!

7 de noviembre de 2024
Opinión espontánea
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Dear Michelle, thanks so much for your lovely feedback about Courtney, it’s great to hear and I’m sure he’ll be thrilled to read this too.

Valorada con 5 estrellas sobre 5

Just had Joel attend our property to…

Just had Joel attend our property to give us a quote for 8 windows. He was very knowledgeable, honest and attentive to what we required. The quality of the window example he showed us was far superior to any we have seen to date. So much so we have gone ahead and placed an order and these will be installed in time for Christmas. Excellent service and honest and trustworthy information supplied by Joel.

7 de noviembre de 2024
Opinión espontánea
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Dear William, thanks very much for your kind words about Joel, they mean a lot to us and we really appreciate you sharing them on here.

Valorada con 5 estrellas sobre 5

Window fitting exceptional service !!

We've had Chris and Callum our window fitters here for two days doing a Stirling job, very professional service,polite and helpful and amazingly tidy.
Thank you.

7 de noviembre de 2024
Opinión espontánea
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Dear Icepop, thanks very much for your review about Chris and Callum who installed your new windows, it’s fantastic to hear and really appreciated.

Valorada con 5 estrellas sobre 5

Great first experience with windows plus roofs

Andrew from sales was very down to earth explained everything that they were going to do. Andrew the surveyor was great too explained everything , double checked what we wanted. Very respectful of property, well mannered, kind , friendly and professional.

30 de octubre de 2024
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Dear Lisa, thank you for your kind words about Andrew, they really mean a lot to us and are greatly appreciated.

Valorada con 5 estrellas sobre 5

The sales rep spoke very confidently…

The sales rep spoke very confidently about the quality of the windows

30 de octubre de 2024
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Dear Alison, thanks a lot for taking the time to post your review, it’s very important to us.

Valorada con 5 estrellas sobre 5

We recently had our windows refitted

We recently had our windows refitted. The fitters Keith and Steve did an excellent job. They were polite and helpful and cleaned up afterwards. Jane in the office guided us through the whole process and was polite and helpful. Thank you to all of the staff involved.

2 de octubre de 2024
Opinión espontánea
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Dear Michael, thanks so much for your lovely review, it’s really appreciated and I’m sure the people you mentioned will be thrilled to read this.

Valorada con 5 estrellas sobre 5

I had my bay window fitted today

I had my bay window fitted today, very pleased with the result. Quality windows and fitted to a very high standard. Phillip and Dan were professional, friendly and polite, they were very respectful to my husband and me, they took time and care to protect my floors and furniture inside and placed a tarpaulin outside to protect the garden. Everything was cleaned and left in excellent order. I received a follow up call from Jane who again was polite and friendly, asking how the installation had gone, information was given re warranty and email sent to me with guarantee, I would not hesitate to use this company again and would definitely recommend to anyone who is thinking of having upgrades on windows, thank you.

4 de noviembre de 2024
Opinión espontánea
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Dear Kay, thank you very much for your lovely review, it’s really appreciated. I’m sure Dan, Phil and Jane will all be delighted to have been given a mention too so thanks for that as well. It’s obviously fantastic to hear that your recommend us as that is the best form of advertising and shows that we must be doing something right.

Valorada con 5 estrellas sobre 5

Excellent

From the start to the finish Jane in the office kept us informed and Keith and Steve were outstanding ,the house was clean and tidy when they finish .They walk my husband though what had been done ,any complaints they would sort staight away,and they were wonderful with our 2 dogs .

14 de octubre de 2024
Opinión espontánea
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Thank you very much for your review about Keith and Steve, we really do appreciate the feedback. It’s always nice to hear kind words about our team and I’m sure the lads will be delighted to have made such an impression on you.

Valorada con 5 estrellas sobre 5

Estimation for windows

Estimation for windows
Joel attended on time very knowledgeable courteous respectful of property very helpful fair price/good deal
So much so went ahead and ordered

Had surveyor out and already got fitting date

28 de octubre de 2024
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Dear Hannah, thanks a lot for your feedback about Joel, it’s really appreciated and obviously great to hear.

Valorada con 5 estrellas sobre 5

Very smooth survey!

Very interesting survey, learn 't abit about this company. Impressed with the quality of the products. Gave Windows and Roofs the go ahead, with my order.

24 de octubre de 2024
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Dear Margery, thank you very much for your business and also for taking the time to post your feedback on this platform, it means a lot to us.

Valorada con 5 estrellas sobre 5

Fitters done a great job quickly and…

Fitters done a great job quickly and efficiently tidied up after and were very polite.

1 de noviembre de 2024
Opinión espontánea
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Dear Stuart, thanks very much for your feedback, we really appreciate it.

Valorada con 5 estrellas sobre 5

Great service from this company

The office staff kept in touch and confirmed fitting the first person who came out to give a quote and the surveyor where also great the 2 lads that did the zcyysl fitting never stopped they did not have a dinner break just kept working

25 de octubre de 2024
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Dear Elsie, thank you very much for taking the time to post your review, we greatly appreciate it.

Valorada con 5 estrellas sobre 5

Quality focused, excellent products & services

Our conservatory roof replacement job was completed done between 23 Oct 2024 - 29 Oct 2024, 2 business days for removal of old roof and fitting the new roof (thank you Tony & Josh for the professionalism, excellent, quick and tidy job!), 1 business day for plastering and 1 more business day for fitting the new spot lights.
It all started with an excellent presentation from Paul on the roof quality and technical details, not just a simple quote provided. The communication was great and from the start we could understand that we're dealing with a professional company, that really believes in their products and services. Later on we got organised by Deb, with spot on calls explaining and planning all the steps, again with great customer service skills that really made us feel very comfortable with our choice and with the feeling that everything is in good hands. Thank you Windows Plus Roofs for the overall experience, the quality of the products and services!

23 de octubre de 2024
Opinión espontánea
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Dear Bogdan, thank you so much for your lovely review about your experience with us, it really is fantastic to hear and we really do appreciate you letting us know. I’m thrilled to hear how pleased you are with the installation and also the initial presentation and I’m sure all involved will be delighted to have been given a mention, so thanks for that too.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Prompt and kept informed of process. Fitters very professional and went above and beyond to carry out a "tricky" fitting. Clean and tidy. Would recomnend

30 de octubre de 2024
Opinión espontánea
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Dear Cath, thank you very much for your review, it’s greatly appreciated and I’m thrilled to hear that you’d recommend us too.

Valorada con 5 estrellas sobre 5

Window installation

From the sales person coming out who was thorough and took me through everything to arranging a fitting date with Kim who was very professional and friendly and ensured i knew exactly what was happening when. To the installers who were exceptional, they were friendly, fitted the windows professionally and done the job in no time. Cleaned up and took away all the mess leaving my home the way they found it! Took me round all the windows and showed me how they worked and ensured i was happy with the work before signing off. Explained what happened next or of i had any problems what to do. To then the follow up call with Kim who again was so friendly and professional and made sure everything was ok and was happy. Customer service and the work was exactly what i wanted. Thank you for a great service.

30 de octubre de 2024
Opinión espontánea
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Dear Sharon, thank so much for your lovely review, it really does mean the world to us and is greatly appreciated. It’s obviously great to hear that Kim has made such an impression on you in terms of her service levels and I’m sure she’ll be delighted to read this. Thanks again.

Valorada con 5 estrellas sobre 5

Great Company

Was told it would take 2 days to fit my windows and doors but the 2 fabulous gents did it all in a day, no mess left and nothing I asked of them was too much, the difference the doors and windows have made is amazing keeping the heat in and noise out, I would recommend this company for fantastic Customer service, from the guy who came out initially to give us the quote to the lovely ladies in the office and most definitely the to the fitters, fantastic company ❤️

19 de septiembre de 2024
Opinión espontánea
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Dear Lorraine, thank you very much for taking the time to provide feedback about your experience with us, we really do appreciate it and I’m delighted to hear how happy you are with everything.

Valorada con 5 estrellas sobre 5

New Bow Window and Canopy

I've just had new windows put in by this wonderful company.

The two lads who installed it (Craig and Lee) did an outstanding job. I'm buzzing with the result and blown away by their efforts.

Lee tackled the canopy which is a work of art and properly set into the brickwork which the original was not.

Craig did all the fiddly interior work with beading etc. The attention to detail was something I have never seen before. I was told by a family relative that I would get a good job and he was right.

My phone calls with Jane were delightful. She has kept me updated throughout and called me earlier to find out how the job went.

I am not over exaggerating but this company is the best I have ever used. They are a credit to their profession and I would recommend them to anyone they are that good.

29 de octubre de 2024
Opinión espontánea
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Dear David, thank you so much for your wonderful review, it really does fill me with joy to read your comments about Craig, Lee and Jane. Our aim is always to deliver a high class service and I’m thrilled that we’ve managed to provide that to you and the fact that you’d recommend us really tells its own story. Thanks again David.

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