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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolute scammers, 6k ripped off my elderly parents, lies and more lies. They do not exist at the address in Lytham St Annes. Also trading under Abacus Installations, check Companies House, no account... Ver más

Valorada con 1 estrellas sobre 5

Avoid at all costs. They have scammed my elderly sister after claiming they managed her warranty for her windows. She has dementia and they charged her over £5000 for work that could have been done fo... Ver más

Valorada con 5 estrellas sobre 5

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The fitters Installed new grey cladding to replace old white cheap PVC cladding by builder , and replace plywood boarding which was wrotten and were very knowledgable about the system , where my cl... Ver más

Información sobre la empresa

  1. Servicio de instalación de ventanas
  2. Proveedor de puertas
  3. Proveedor de energía renovable
  4. Proveedor de ventanas de PVC
  5. Proveedor de ventanas

Escrito por la empresa

With over 25 years of experience, Window Warranty UK specialises in the repair, restoration and ongoing maintenance of uPVC, Aluminium and wooden windows, doors, conservatories, gutters and other associated products. We’re a specialist company offering homeowners replacement guarantees, repairs to maximise performance, increased security, quality in upgraded locking mechanisms and fixtures, and ultimately financial protection for their largest asset – their home. We have serviced, repaired and reissued guarantees for thousands of UPVC products throughout the country and saved domestic homeowners thousands of pounds by not having to replace their products. As reputable, qualified and experienced professionals, all jobs are completed accurately and to the highest industry standards.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(150)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent company from start to finish

Had a very pleasant technical advisor come round he gave me lots of information very thorough, we opted for a full new conservatory roof and service - paid a deposit - within a week Someone had been out I think surveyor measures all up loveley chap.
They did advise there to be a wait for parts roof etc … but within 4 weeks all was completed I cannot begin to tell you how pleased we are with everything and with the company will definitely be recommending and telling friends family and colleagues.

29 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

If i could give no stars i would

If i could give no stars i would! I would not use this company again! Let down from start to finish, never turned up to do the job, paid a deposit took lots and lots of phonecalls to get it back that's when i could get through, very disappointing caused me lots of stress!!!!!!

19 de julio de 2022
Opinión espontánea
Logotipo de Window Warranty UK

Respuesta de Window Warranty UK

Hi Caroline,

We apologise for the long wait. Unfortunately, your replacement roof wasn’t ready on time and you cancelled 2 months after taking out the contract.

We refunded the full deposit once we received your cancellation. We’re always working hard to try and improve waiting times for customers.

We’re sorry for any stress caused.

Thanks,
The Window Warranty Team

Valorada con 4 estrellas sobre 5

Finally I have a conservatory

Finally I have a conservatory! I had to wait a long time.
The joiners arrived. Then the work started Wow Josh and Bob were brilliant and had the conservatory up in two days. They were both nice guy’s and a pleasure to have them working with us.
They left the conservatory looking clean and good. Excellent

1 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mr Jackson

The sales engineer to the delivery and installation team.
Excellent and professional service.
Highly recommend Window Warranty
My new glass conservatory roof is perfect.

20 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booked them in for a "full service", recommended

Booked them in for a "full service", with new edging and weather sealing, some new handles, door gaskets, locks etc where they were worn or broken .

All the people I spoke to had good knowledge and were the only people I'd contacted for quotes who were prompt, polite, phoned and arrived when they said they would. The crew on the day were punctual, polite and efficient, one also fixed an internal door on his own initiative (after asking) when he saw it has loose glass - top marks. Would recommend these guys without a doubt. -Kirk Summerwill

20 de mayo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent Company to deal with

The conservatory was leaking badly and initially 3 men came out but then disappeared on an emergency Following several phone calls a new team was despatched and the job was carried out to a satisfactory level. we can now enjoy the conservatory without buckets catching the rain. Staff were all professional and courteous
Mrs Jackson Watetloo

20 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service and after service

We had our conservatory re-glassed with new seals and self cleaning glass. We also had a new gutter system on the conservatory and on the main house. The workmen were very efficient and professional to deal with. What makes this company outstanding is the great service we got from Mr Graeme Putman, thé managing director who was available for every query and smoothed out any problems we had. We would most certainly use them again and recommend.

17 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers that take advantage

Horrendous. I would simply avoid.

Needed repairs on approx 7 windows. Got in touch for a quote, which they failed to show up for on 3 occasions. Finally price the job up at £2,400. Seemed high but we agreeded and paid a 50% deposit. Didn't hear from them again. I got in touch for a refund within the 14 day cancellation period and it was painful. They tried to say someone else had been round for a full inspection after the quote, which they hadn't, so had to have a battle on that before finally getting the money back.

Got another company round and they quoted £348 for the same job. That says everything.

8 de mayo de 2022
Opinión espontánea
Logotipo de Window Warranty UK

Respuesta de Window Warranty UK

Hi Rachel,

We’re sorry to hear you were disappointed with your experience. We refunded your deposit in full within 2 weeks of the cancellation date. This is in line with our terms and conditions, which state all refunds will be made 14 days after cancellation.

We only use the highest quality products and have a team of experienced installers, we’re sorry if this was too expensive for you.

We’re glad to hear that you got your windows fixed.

Thanks,
The Window Warranty Team

Valorada con 1 estrellas sobre 5

Avoid at all costs

They took £600 deposit for a 3600 job. I found a quote far cheaper (quarter of the price) and cancelled. They still haven't returned my cash deposit, rude initially now not even answering the phone.

Avoid at all costs (they have replied 9 months later to say I'm fake well check under the name costin 😀

5 de mayo de 2022
Opinión espontánea
Logotipo de Window Warranty UK

Respuesta de Window Warranty UK

Hi Allan,

Unfortunately, we have no record of your case on our system.

If this isn’t a fake review please could you get in touch on 0800 999 2332 with some more details and we’ll look into this further.

Thanks,
The Window Warranty Team

Valorada con 5 estrellas sobre 5

Extremely happy with service.

The two installers arrived slightly early, were very friendly and efficient we could not of asked for better service. 6 windows were replaced, two large windows in the lounge had seals removed and replaced as well as new silicone. This took them approximately 1 hour and a half. I would like to thank both Quinton and Phillip for the excellent service. I will recommend Window Warranty to anyone who needs windows repaired or replaced.

26 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Annual maintenance

Justin&Andy came today 14.4.2022 to carry out the annual maintenance They were both very polite and friendly.They both worked non stop from the time of arrival until they finished tidying up leaving everywhere spotless.It was a pleasure having them in my home

14 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The fitters Installed new grey cladding…

The fitters Installed new grey cladding to replace old white cheap PVC cladding by builder , and replace plywood boarding which was wrotten and were very knowledgable about the system , where my cladding/ windows had leaked too.
The new cladding to two dormers and porch fascia make the house look much better & the bedrooms with the dormers warmer . They cleaned up after themselves on a regular basis .
Would recommend them to anyone… and Window Warranties we’re very fair on pricing and install dates too.

5 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience. My elderly mother signed a contract with them to change a glass panel in her conservatory and paid a £600 deposit. Heard nothing from them for 6 months! We finally managed to contact the company, but now they want to put the price up! My mum said she couldn’t afford it, plus they broke their contract, she is going to ask for her deposit back and have the work done by a more honest company.

25 de marzo de 2022
Opinión espontánea
Logotipo de Window Warranty UK

Respuesta de Window Warranty UK

Hi Andrew,

We’re sorry to hear about this. We’ve had a look through our records and couldn’t find any customers with your last name.

Please could you get in touch on 0800 999 2332 and provide us with some more details, so we can have a look into this.

Thanks,
The Window Warranty Team

Valorada con 5 estrellas sobre 5

The workmen did a good job fitting…

The workmen did a good job fitting facia board and guttering. Hopefully no more leaking gutter. All the rubbish was taken away and my front was left clean and tidy. Very pleased.

11 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

New fascias, soffits & guttering

The guys fitted my new fascias, soffits, seamless guttering & downpipe today. They also added a mesh which will prevent leaves from collecting in gutter. l was happy with the workmanship, they were efficient & tidied up after themselves! Hopefully no more leaky gutters & downpipe!!

7 de marzo de 2022
Opinión espontánea

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