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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been purchasing wine from Wine Access for 7+ years. They do a fantastic job or curating wines across all price point from both well known and lesser known wine regions. I love that many of th... Ver más

Valorada con 4 estrellas sobre 5

Reliable although th commentary on some of the wines is a bit hyperbolic. Not every Cabernet from California is truly outstanding. They are in the sales business so fair enough. Tough to find but some... Ver más

Valorada con 5 estrellas sobre 5

I have been ordering wines from Wine Access for about 10 years. They offer some excellent wines at very good prices and also reward customers with credit to use when making a purchase. They ship on ti... Ver más

Valorada con 5 estrellas sobre 5

I cannot tell you how much i love this company. I am tangentially in the wine business, as a branding/creative director and have worked with many producers from around the world to help them... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Información proporcionada por diversas fuentes externas

We never settle in our hunt for the small lots, up-and-coming producers, legendary masters, and coveted labels that define the art of wine. We're here to bring wine to life for a life beyond extraordinary.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

705 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Wines ordered are of goodvalue and quality.

Wines ordered for the most part are of good value and quality. Shipping dates are very accurate and packed with cold packs for extreme weather during delivery to protect the wines from over heating. A very satisfied customer.

15 de junio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

MIXED experience

Customer service is responsive. The wines are iffy. Most of the champagnes are quite good, but the others are often second tier.

15 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

trustworthy

trustworthy, loyal, helpful, friendly, courteous, kind, ---------, cheerful, thrifty, brave, clean, and reverent (some of you will recognize this as the Boy Scout Oath):
the product - only only once in all these years was the wine not even close to the description, and WA warmly and encouragingly credited the full price toward my next purchase. i.e. i can trust the customer service folk to welcome my requests and do their best to accommodate me. in the 'case' i mentioned, i did not ask for anything... one of the service people contacted me with the credit in response to my review of the wine.

15 de junio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great offerings and a good variety

Great offerings and a good variety. Very responsive to unhappy wines and delivery date changes. Summer deliveries are not kept chilled enough and need to be discontinued or technology improved.
Cheers

14 de junio de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Lackluster customer service

Lackluster customer service, delivery issues, and a substandard selection of wines, particularly white wines.

14 de junio de 2019
Opinión espontánea
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Respuesta de Wine Access

Thank you for your feedback--I'm so sorry to hear of your experience. It is always our goal to provide our clients with thoughtful, hospitality-driven customer service. I will reach out to you directly to discuss your experience with our service team so that we make sure we are always improving our clients' experience, as well as to discuss which wine categories you'd like to see more of on our site.

Kate C.
Director of Client Service

Valorada con 5 estrellas sobre 5

Best Online Negociant

I have placed over 80 orders and I am extremely pleased with the wine I have purchased.

Many times I purchased a small production wine the can't be purchased in the stores and sometimes it is wine that is being sold at a discount that cannot be found any place else.

14 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Online Wine Store

Wine Access is terrific. Great values on specialty wines and excellent customer service. Daily deal offers for all tastes and price points plus a small online everyday collection. I’ve been a customer for years and will be for years to come.

14 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank You

now in our 3rd year. 1. just great wines at very good prices. 2. thrilled to be learning about wine after so many years of trying. their explanations are educational..
3. in our approximate 30 orders we have had only minor questions on 2 things. they were not minor to them.. emails, calls, followups.
great service from in house personnel. i took the time to write this as a way of saying.. great job and thanks...

14 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality wines

Quality wines, excellent customer service with superb shipping condition on arrival

14 de junio de 2019
Opinión espontánea

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