Very helpful and straight forward in switching my car on insurance and made a mistake regarding date which was easily changed and they didnt charge me an admin fee as I’d requested. Great customer ser... Ver más
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Consulta las opiniones de los clientes
Horrible company. It feels like driving with big brother constantly watching you. Occasionaly when overtaking a car you need to go slightly over the limit to quickly and safely overtake. Yet do this w... Ver más
I cancelled my insurance today using the online platform. It was very straightforward and took less then 10 mins. Clarissa was professional and efficient. Unfortunately the cost of owning a car is t... Ver más
First time i’ve used Stella. Very impressed so far. Easy to set up the black box (with my garage showing me in 30 seconds where it needed to be plugged in!) and the App. Customer service very helpful... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We’re a purpose-driven insurance brand with one aim: to focus on leveling the playing field for women. That’s why we’re delivering insurance solutions that are adapted and tailored to the needs of women. We want to empower customers and humanise insurance which is clearly no small challenge. But we’re bringing a wealth of experience and passion to the table to help enable this. The world moves forward when we work together, as partners, allies, equals. That’s why we partner with like-minded people and organisations creating a community to drive actionable change for women. A portion of our profits is given to women focused charities and organisations with a shared vision to help improve the lives of women. We’re passionate about challenging the status quo, championing equality and building products for a fairer world. We’re starting with insurance. Come and join us.
Información de contacto
Cheadle Place, SK8 2JX, Cheshire, Reino Unido
- 0333 996 9718
- info@withstella.co.uk
- withstella.co.uk
3,6
Medio
499 opiniones
No ha contestado las opiniones negativas
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Fantastic communication and straight…
Fantastic communication and straight forward. Would highly recommend to friends and family. I personally love having a black box fitted as it keeps me and others just that little bit safer of the road. The device comes through the post and it’s really simple to connect and put it in your car. Happy days
27 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
Really happy and I’m happy to carry on…
Really happy and I’m happy to carry on using you.
20 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
We value all customer feedback, so thanks for sharing!
Going easy through all questions and had my policy in place
With out any time consuming going through
Questioning and had my insurence in place
22 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us and we will ensure your kind words reach the agent you spoke to.
Welcome on board for the coming year!
Great company with competitive prices…
Great company with competitive prices and excellent service A++
27 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
i was asked to fit my telematic device…
i was asked to fit my telematic device straight away but my insurance doesnt start till 2nd december im abroad at the min till 30th nov and emailed stella to inform them to be told email couldnt be sent to the email i received?
20 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
I'm sorry you had issues sending us an email, but I have checked your policy, and we have received this and we know you are abroad until the 30th of Nov, thanks for keeping us informed. We will await your return.
We value all our customer feedback.
Respuesta de Stella Insurance UK
Thank you for the 5 stars
Respuesta de Stella Insurance UK
Thank you for leaving this review.
We value all comments so we would love your feedback as to how we can achieve 5 stars next time.
Respuesta de Stella Insurance UK
Thank you for leaving the review.
We are pleased you found the process straight forward and that we were competitive for you also.
Easy
The website was very easy to use and they were very helpful with sorting the insurance
25 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave the review.
We are pleased to hear you found the website straight forward and that the agent was helpful.
Respuesta de Stella Insurance UK
Thank you for your review.
We are disappointed to see that it is a one star.
We have passed your details over to the complaints team
I try to phone customer service the…
I try to phone customer service the phone number on app it's not in use
15 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave the review.
We are disappointed to see you have given a one star as we can see you have spoken with a customer service agent a couple of days ago.
We will ask an agent to call you to confirm we have assisted with everything you need.
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
I'm very pleased with staff kept me up…
I'm very pleased with staff kept me up to date and helped me in the right choice and were well spoken so for me I was very pleased with Stella insurance thank you guys.
22 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for the 4-stars! We are happy to hear you had a positive experience with us!
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
easy to contact and speak to someone
easy to contact and speak to someone. Good price also.
13 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Very good negotiation and business…
Very good negotiation and business awareness knowledge and very clear information
20 de noviembre de 2024
Respuesta de Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us and we will ensure your kind words reach the agent you spoke to.
Welcome on board for the coming year!
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