Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Ver más
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Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Ver más
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Ill get straight to this! The staff are amazing, friendly, professional , it was so refreshing to see smiles, and socialising. They offered to wash the car as well. The inside waiting area was... Ver más
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Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... Ver más
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Just part exchanged our BMW X1 for a newer model found this a really fabulous experience. So much better here than at our old main dealer. So friendly,helpful, knowledgeable interested in us not just... Ver más
La empresa ha respondido
Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.
Bedford Road, NN1 5SZ, Northampton, Reino Unido
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Just had my steering adjuster fixed, thank you great work. Lovely friendly staff they couldn’t be more helpful,

Respuesta de Wollaston BMW
What an amazing experience and friendly staff, Andre could not have done anymore in making buying a car such a pleasure,
I can definitely recommend this dealership

Respuesta de Wollaston BMW
Worked with Andre Johnson who was fantastic and stayed in touch throughout the whole process! Picked up my 8 series on Friday and absolutely love it!

Respuesta de Wollaston BMW
3 year old, 40,000 mile X3 brake light came on, booked in for service. Surprised to learn that ‘it needed pads and discs all around!’ - at a cost of around £1400.00. After questioning this, they hadn’t taken the wheels off. I requested this be done and they then discovered it only needed pads. I was disappointed as this appeared to be a case of over charging. The service manager called me to apologise and recovered the situation. What started horribly, ended well. Emphasizes the lack of transparency and trust which surround vehicle service, even authorized dealers. Always good to question and challenge initial assumptions. Dealership needed an overhaul, feeling old, tired and under invested.

Respuesta de Wollaston BMW
I would have given 0 stars but unfortunately is not such a thing, booked car for service on 26 of January before my service plan expired, just find out the service hasn’t been done, also pick up car with a fault and now I gave to pay for diagnosis, lady on the phone said she told me on the day, totally untrue, outrageous, got 2 bm’s I guess I have to sold them do to poor quality service and customer service !!

Respuesta de Wollaston BMW
Always been using them since buying my 320. Always quality service with every job they’ve done
Thought I’d never see my 3 series again after being hit hard in an accident. The Bodyshop team did a great job with the repair where I needed a new wheel, suspension, bumper, rear quarter and a lot more.
All this work was done in just 3 weeks to a top standard when I was expecting to not have it until the end of February at the earliest.
Also got a great courtesy car which was a 21 plate 118d
Definitely recommend and will continue to use Wollaston motors for the foreseeable future.

Respuesta de Wollaston BMW
Awful place, heard swearing and shouting from their staff as I was in the showroom. What sort of company allows their staff to speak like that whether it’s to other employees or customers? Shocking! Do not use them.

Respuesta de Wollaston BMW
Jack - in the service dept of the bike section is the most helpful guy you could ever wish to deal with.

Respuesta de Wollaston BMW
Friendly, fitting and faultless bike buying. I have not found anything wrong with the 3 years old BMW K1600GT SE. Wonderful experience and what a cool piece of engineering brilliance !!

Respuesta de Wollaston BMW
Fantastic service from start to finish. Mark, Nicola and Simon were all brilliant throughout. From receiving a quote for the work, dealing with my insurance company, and having the work done. The whole process couldn’t have been easier and carried out to a first class standard.

Respuesta de Wollaston BMW
My 330 was scraped by another vehicle taking off the paintwork on the front valance of the car. I took my car to Wollaston and from inception to completion was faultless - if only that can be said for other drivers.
Bodywork team - well done and would highly recommend them.

Respuesta de Wollaston BMW
Amazing service from Mark and Nickola in the Bodyshop department, kept in touch with the insurnace company and kept myself updated along the way. Really please with the work that has been done. Thank you so much

Respuesta de Wollaston BMW
A big thank you again to Daniel Curtis and grant drage from the used car team, they helped me out massively again which is very much appreciated guys!

Respuesta de Wollaston BMW
I just picked up my new BMW from Adam Jeyes at Wollaston. I’ve bought a lot of cars from Adam and he’s always looked after me. The car was presented to me in immaculate condition and I’ve left the dealership a very happy customer.

Respuesta de Wollaston BMW
Mark and his excellent team provided top quality service on the repair of my X7, in addition to the truly outstanding job itself. Very efficient and quick. The comms from Nicola was first rate also which is very important to customers. A genuine 5 star service all round. Thank you.

Respuesta de Wollaston BMW
I have had my vehicle repaired by the bodyshop team at Wollaston twice now and would highly recommend them. The service is efficient and the staff are so knowledgable you feel safe to trust they’re doing the right thing for you and your car. Both times my car was being repaired the communication from the team was excellent. Having to get your car repaired after an accident is a stressful situation but Wollaston guided me through it and alleviated the stress, especially when the insurance company of the person who damaged my car was encouraging me to use a garage I wasn’t happy with. The staff at Wollaston spoke directly to the insurance company and resolved the issue, which I really appreciated. I will continue to choose Wollaston in the future.

Respuesta de Wollaston BMW
After a non-fault incident in my X3 I placed a call to my local BMW branch and spoke to Mark in the body shop. The team were absolutely fantastic from the moment I called and assisted / advised every step of the way (even outside of what I would consider their remit!). My car was collected from my driveway and taken to be repaired, where I was kept updated every few days until the car was delivered back to me in 'good as new' pristine condition. Big thanks to Mark and the team for their brilliant customer service and first class workmanship. Keep it up!

Respuesta de Wollaston BMW
Exceptionally quick and efficient response after I was sideswiped by a reversing vehicle. Work was carried out under no fault insurance claim so promptly that the insurers had to work hard to keep up! Needless to say the car was returned with bodywork "as new" and to cap it all Mark and his team resolved a long standing issue with an alloy wheel refurb whilst in the shop. Definitely top drawer.

Respuesta de Wollaston BMW
My car was in for some damage repair and the whole process was superb! I dropped my car off on a Friday and picked up a rental car without any problem. My car was fully repaired to original condition and ready to collect the following Wednesday. A great dealership with exceptional service!!

Respuesta de Wollaston BMW
Couldn’t ask for any more from them really helpful. Handled all my insurance case for me they chased them up and kept me informed. Had my car in a week before Christmas and got it back within 4 days they even came picked my car up and delivered back top service big thanks to mark simon and Nicola!!
Wouldn’t go anywhere else for bodywork repairs!!

Respuesta de Wollaston BMW
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