Thank you for delivering our order- it came one day ahead of the tracking date- a lovely suprise as we were both home to move it. We bought Beech Nestro as it was highly recommended for our "tricky... Ver más
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Consulta las opiniones de los clientes
The product is excellent. There was a problem with the delivery company and they failed to deliver on the day they said. What did impress me was I got a call from Steve, from Wood fuel, who explained... Ver más
Unbeatable price, hard working and polite delivery team, they even stacked the logs for me which is a massive bonus for an old lady. I have already recommended them to a neighbour.
Superb service, great prices and knowledgeable friendly team. Securely wrapped, well labelled and stable. Delivered on time as agreed by phone personally - rare these days! Kept fully updated by del... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Escrito por la empresa
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Información de contacto
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Reino Unido
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Excelente
3 mil opiniones
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Woodfuel provide good products at…
Woodfuel provide good products at competitive prices. However they are let down by their delivery partner Palletways who are poor communicators and rely on outdated tech that sends you a delivery notification the day after you receive your goods! They then subcontracted to AM transport who were excellent
1 de diciembre de 2025
Respuesta de Wood Fuel Co-operative
Hi Doug, Thank you for taking the time to leave us a positive review.
I really do understand how frustrating your delivery experience was; it was almost impossible to get either the local depot and subcontactor to communicate with you, but I am pleased that they managed to deliver to your remote location on the day we asked. We will continue to work with them on their communication skills.
I hope you have a lovely Christmas and New Year. Best wishes from the Wood Fuel Coop Team.
Very good customer service
Very good customer service, friendly reliable and flexible.
Good products
1 de diciembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you Jenny! Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop!
Wood Fuel Co-operative provides…
Wood Fuel Co-operative provides high-quality firewood and eco-friendly fuel with reliable delivery and excellent service. A trusted choice for sustainable heating.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Wood Fuel Co-operative
Thank you Kiem! We really appreciate you leaving us such a great review. Have a lovely festive break. :)
Respuesta de Wood Fuel Co-operative
Thank you for your lovely review! :)
Ashley
Good Price - Very Clean Burn
Good price, briquettes are excellent - long burn and very clean. Fast delivery - no issues at all and will use again.
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Hi Graeme, Thank you ! I'm delighted you enjoyed everything and look forward to hearing from you again. Many thanks, Ashley
Helpful staff always available
Helpful staff always available. Potential delivery problem overcome.
27 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Hi David, Thank you for your review! I'm really glad we were able to help and that the delivery worked out. Many thanks, Ashley
Extremely swift from order to delivery
Extremely swift from order to delivery. Good website to make order.
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Hi Christopher, I'm glad everything went well and that you're happy. Thank you! Ashley
Excellent value
I have been using this company for years and they are very reliable and helpful as well as knowledgeable about their products!
Much better value than ordinary logs!
26 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Hi Geoff, We really appreciate your loyalty! I'm so glad you are happy with everything. Thank you! Ashley
Delivery from Wood Fuel Cooperative
Delivered as promised and trolled into where we asked. Pallet was efficiently packed. When we took off packaging our order was easily accessible. Driver was polite and helpful.
25 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you for your review Felicity! I'm really pleased the process worked well and that you have your fuel. I hope you enjoy it. Thank you! Ashley
Excellent service
Excellent service quick delivery well packaged great product will buy again
25 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you! We really appreciate your lovely review! Kind regards, Ashley
Everything on time and delivered with…
Everything on time and delivered with care
17 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you Caroline! Have a lovely festive break, from all the team at Wood Fuel Coop.
High quality
High quality, fast and friendly service. Thanks Ashley!
1 de diciembre de 2025
Opinión espontánea
Respuesta de Wood Fuel Co-operative
Thank you Tim! It's lovely to hear that - I'm delighted I was able to help! Have a lovely Christmas and New Year! All the best, Ashley
Respuesta de Wood Fuel Co-operative
Thank you Peter, we really appreciate your review. I'm glad you like the products - I hope they keep you cosy this winter. Many thanks, Ashley
Order went through perfectly and was…
Order went through perfectly and was delivered, well packed, on time.
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you for your review, John. I'm delighted that you were happy with everything. Have a lovely festive break and stay cosy this winter. Many thanks, Ashley
Excellent product
Competitive price, arrived on time, helpful driver, very good product, Eco friendly.
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you Paul! I'm glad the whole experience was good and thank you for letting us know. Many thanks, Ashley
Excellent service and superior product…
Excellent service and superior product that really does what is promised - thank you
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you John! Really glad you enjoy everything, it's great to hear. Thanks for taking the time to feed back to us. Ashley
I have ordered several times and…
I have ordered several times and delivery is always fast and turns up without fuss.
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Hi Charlotte, thank you for your review. It's great to know you're happy with everything. Many thanks, Ashley
Excellent customer service.
Excellent customer service.
Prompt delivery of an excellent product
20 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
Thank you for your review, Bill. We really do appreciate it. I'm so pleased you're happy with everything. Thank you! Ashley
Respuesta de Wood Fuel Co-operative
Thank you! We appreciate your review. :)
Very good RUF oak briquettes
Very good RUF oak briquettes. Well packaged, uniform size and delivered quickly. A very good price for a 720kg pallet! They are easy to store and burn very well.
19 de noviembre de 2025
Respuesta de Wood Fuel Co-operative
HI Chris, I'm glad you like the RUF Oak. They'reone of my favourites as well. I hope you enjoy them this winter. Many thanks, Ashley
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