Absolutely incredibly company. They go overboard on packaging and get things shipped from the UK to Australia really fast. I have had only one product fault (not their cause) and they went w... Ver más
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Consulta las opiniones de los clientes
Every time I've shopped with Woodsmith I've been totally impressed with the quality of kit, the way it was shipped (and the materials used for packing), plus, the odd time when I've had to ask for mor... Ver más
Originally out of stock but Woodsmith told me when new stock arrived and I got one through the door within a week. Difficult to improve on this service.
I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.
Información de contacto
7-9 Claremont Road, NE26 3TN, Whitley Bay, Reino Unido
- 01912524064
- enquiries@woodsmith.co.uk
- woodsmith.co.uk
5,0
Excelente
289 opiniones
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As expected and a bit bether.
From orden and to the delivery day, faster than i expected. It was easy and I am happy for the quality of the Goods.
29 de abril de 2024
Respuesta de Woodsmith
Hi Tina,
Many thanks for taking the time to leave a review - and so glad to hear that we delivered above expectations :) if there is anything we could have done to get 5* - please let me know via email, always super happy to receive feedback!
Takk!
The Woodsmith Team
Great service
29 de abril de 2024
Respuesta de Woodsmith
Great to hear - thank you for taking the time to leave a review :)
The Woodsmith Team
106 mora knife
Well what can I say
whole experience was enlightening I was unsure which item I needed after a discussion it became very clear. it was nice to chat with a Well enformed and able minded individual . I ve reserved the item and started using and finding it a very capable piece of equipment. Thank you for your time and experience. Mark I
I look forward to dealing with you in the near future.
26 de abril de 2024
Respuesta de Woodsmith
You're so welcome! We're glad that we were able to help. Thank you for your feedback and look forward to assisting again soon.
All the best,
The Woodsmith Team
Respuesta de Woodsmith
Thanks John! Really appreciate you taking the time to leave a review. Hope the kuksa carving is going grand!
Best,
Izzy -Woodsmith
Excellent!
Product that I needed was in stock and at a good price compared to other retailers of the same product. Very fast dispatch of ordered product. Thank you, will buy from here again.
22 de abril de 2024
Respuesta de Woodsmith
Hi Robbie, Thank you so much for taking the time to leave a review! So glad we were able to help, and look forward to being able to assist again soon.
Best,
The Woodsmith Team
Very prompt delivery
Very prompt delivery. F180 Silky pruning saw as described. Recommended by a horticulturalist. Thank you.
13 de abril de 2024
Opinión espontánea
Respuesta de Woodsmith
Many thanks for your positive review! We're delighted to hear that your saw arrived promptly. Silky makes fantastic saws, and I personally find the F180 to be a great all rounder. I hope it serves you well!
All the best,
Izzy -Woodsmith
Great company with excellent customer…
Great company with excellent customer service
i’ll recommend to everyone
10 de abril de 2024
Opinión espontánea
Respuesta de Woodsmith
Thank you so much for the review Blagoy. Your custom is really appreciated - so we try our best to provide customer service that reflects that!
All the best,
Izzy -Woodsmith
Great customer service and sent…
Great customer service and sent quickly. Both products are beautifully made.
2 de abril de 2024
Respuesta de Woodsmith
Appreciate you taking the time to leave a review, Simon! Very glad to hear you're happy with the products and service.
Best,
The Woodsmith Team
Excellent product range and service.
Excellent website with a great choice of products at good prices. My order arrived in perfect order and much quicker than the delivery aims quoted. Packaging was good and the tools were exactly as described.
26 de marzo de 2024
Respuesta de Woodsmith
Really appreciate you taking the time to leave a review Nicholas, and really glad to hear you're happy with the service and products. Happy carving!
The Woodsmith Team
Great online shop
Great online shop, fast response and good quality. it's great to know you are there for expert service.
27 de marzo de 2024
Respuesta de Woodsmith
Anytime, Martin! We really appreciate your custom and for taking the time to leave this review.
Best,
Izzy -Woodsmith
Respuesta de Woodsmith
Thanks, Florian! Hope you're enjoying your new travisher :)
Izzy -Woodsmith
Excellent experience
Excellent experience! I live in the USA and received my items very quickly. Good prices too! Highly recommend.
27 de marzo de 2024
Respuesta de Woodsmith
Fantastic to hear! Thanks so much for taking the time out your day to share your experience with others - and hope to be able to assist again soon.
Very best,
The Woodsmith Team
Great item and fast delivery
25 de marzo de 2024
Respuesta de Woodsmith
Thanks for the review Dave! Happy rehandling :)
Best,
The Woodsmith Team
A pleasure
Happy to talk on the phone, knowledgeable staff, swift dispatch…what cld be better?
25 de marzo de 2024
Respuesta de Woodsmith
Always happy to talk; tools might not be free but our honest advice always certainly will be. Really appreciate you taking the time to leave this review - and hope your drawknife brings many years of fantastic use.
The Woodsmith Team
Quick and efficient service and very…
Quick and efficient service and very well packaged.
22 de marzo de 2024
Respuesta de Woodsmith
Thank you for taking the time to leave a review, Pamela! We carefully custom-make packaging for each item we send. It might take a little extra time at the packing table, but ensuring your tools arrive safely and ready for use is important to us. Hope to see you again soon.
The Woodsmith Team
Gilpin axe handle replacement
I was looking for a handle for my Gilpin 2 1/2 lb, after lots of searching I found the website and Thier selection of handles and styles so decided to try then out. I very satisfied with the end result and the finish of my handle replacement.
16 de marzo de 2024
Opinión espontánea
Respuesta de Woodsmith
That's really fantastic to hear, Alex - and appreciate you taking the time to leave this review. Hope your axe has many years of service with its new handle!
Best,
Izzy -Woodsmith
Respuesta de Woodsmith
Thank you for the review, David. Glad to hear we could help!
All the best,
Izzy -Woodsmith
Generally a good experience
Generally a good experience. Items shipped promptly and received in good condition. Packing was done with care and appreciated.
22 de febrero de 2024
Respuesta de Woodsmith
Thank you for your feedback! We're glad to hear you had a positive experience and that your items arrived promptly and in good condition. We take pride in our packaging and are happy it met your expectations. If there's anything else we can do for you, please let us know.
Best,
The Team at Woodsmith
Respuesta de Woodsmith
Thank you for the review Jill. Glad you're happy with the product and hope you enjoy the rehandling process! Appreciate your custom and hope to see you again soon.
Best,
Izzy -Woodsmith
Great product and prompt delivery
20 de febrero de 2024
Respuesta de Woodsmith
Thanks for the review! Happy to hear you're pleased with the product and delivery speed. Happy rehandling :)
Best,
Woodsmith Team
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