Absolutely incredibly company. They go overboard on packaging and get things shipped from the UK to Australia really fast. I have had only one product fault (not their cause) and they went w... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Every time I've shopped with Woodsmith I've been totally impressed with the quality of kit, the way it was shipped (and the materials used for packing), plus, the odd time when I've had to ask for mor... Ver más
Originally out of stock but Woodsmith told me when new stock arrived and I got one through the door within a week. Difficult to improve on this service.
I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.
Información de contacto
7-9 Claremont Road, NE26 3TN, Whitley Bay, Reino Unido
- 01912524064
- enquiries@woodsmith.co.uk
- woodsmith.co.uk
5,0
Excelente
289 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Woodsmith
Thank you for the review, Simon. Really appreciated, thank you for your valued custom.
All the best
Izzy | Woodsmith
Respuesta de Woodsmith
Thank you for the review - really happy to hear the positive feedback on our tools and shipping process.
All the best
Izzy | Woodsmith
Beautiful hard to find bowl adze
Beautiful hard to find bowl adze, thank you! Excellent international delivery.
27 de abril de 2026
Respuesta de Woodsmith
This is great to hear, thank you so much for the review, Lewis.
All the best
Izzy | Woodsmith
The whole process
The advertisements are very detailed,they message you all the the way threw the process of perches.The items come very quickly
21 de abril de 2026
Respuesta de Woodsmith
Thank you so much for taking the time to leave this review, Stuart. Delighted to hear this positive feedback across the customer journey!
All the best
Izzy | Woodsmith
Great shopping experience
Good communication regards age verification, helpful staff. Speedy delivery and well packaged. Will buy from Woodsmith again :)
27 de marzo de 2026
Respuesta de Woodsmith
Thank you so much for taking the time to leave this review. Appreciate your custom and hope to see you again soon.
All the best
Izzy | Woodsmith
no surprises
26 de marzo de 2026
Respuesta de Woodsmith
That is good to hear! Thank you for the 5* review. Your custom is much appreciated.
All the best
Izzy | Woodsmith
Good quality knives
Very nice, good quality knives, easy to use website, fast delivery and item well packaged. There are useful videos on the site, with advice, and the lady I spoke to when I telephoned was friendly, polite and helpful.
Just wish I could find a book aimed at true beginners, which doesn't recommend thousand of pounds worth of equipment, and give impossibly difficult projects, yet claims to be for 'beginners'. Any recommendations welcome.
I will still keep the knife though, as it is so nice.
26 de marzo de 2026
Respuesta de Woodsmith
Hi Lynsey, thank you so much for leaving this review. Sorry for only seeing this now, but I can absolutely make some recommendations that should hopefully hit those requirements:
- Easy Wood Carving for Children by Frank Egholm (please excuse the title, but this is a great book for beginners - regardless of age, and focuses on projects only using limited range of tools such as Mora 120)
- Spoon Carving: From Log to Spoon by Alex Finberg (goes into much more detail than the above and focussed on spoons, but is very comprehensive across the process from log to spoon and the pictures give very good step by step guidance to beginners and also offers lots of thoughts on tools - including budget kits!)
All the best
Izzy | Woodsmith
Respuesta de Woodsmith
Thank you for taking the time to leave this review! Glad we were able to help.
All the best
Izzy | Woodsmith
If you LOVE wood and traditional hand…
If you LOVE wood and traditional hand woodworking tools, you will LOVE the LOVELY folk at WoodSmith. A REAL bricks and mortar small FAMILY run business in beautiful Whitby North Yorks. When you know your tools you NEED to know WoodSmith. Some of the ABSOLUTE BEST HANDMADE tools ( did he just say HANDMADE, yes I think he did ) IN THE WORLD BAR NONE. So if you value quality, check them out. Tell them Angel sent you !!
24 de marzo de 2026
Respuesta de Woodsmith
Thank you so much for this lovely review, Angel! We really appreciate the kind words, though we're a bit further north than Whitby ;) Whitley Bay - North Tyneside! Hope you're doing really well and look forward to speaking soon!
All the best
Izzy | Woodsmith
Great range around all price points
Great range around all price points. Knowledge and informative on the telephone. Speedy delivery... thankfully not Evri.
24 de marzo de 2026
Respuesta de Woodsmith
Thank you so much for the kind words and taking the time to leave a review. Really glad we were able to help.
All the best
Izzy | Woodsmith
Respuesta de Woodsmith
Thank you for taking the time to leave a review, really appreciated the feedback.
Izzy
-Woodsmith
Respuesta de Woodsmith
Thank you for taking the time to leave a review, really appreciated the positive feedback. Hope to be able to help again soon!
Izzy
-Woodsmith
Respuesta de Woodsmith
Thank you for taking the time to leave a review and glad to hear I was able to assist! Hope to be able to help again soon!
Izzy
-Woodsmith
Great handles
Great handles, easy to shape down to the required sizes. Excellent service and neatly wrapped in a strong useful box
19 de febrero de 2026
Respuesta de Woodsmith
Thank you for taking the time to leave a review, really appreciated the positive feedback on both the product and the packing, its something we like to take a lot of pride in. Will pass on to the team!
Izzy
-Woodsmith
Handle with Care
The handles of my two small axes, formerly my late father’s, had snapped under the heads. Wanting to retain the excellent heads I combed the internet for suitable handles, preferring quality to cheapness.
3 things stood out with Woodsmith’s: North East UK; family-run business; reasonable price for what appeared to be a quality product.
Received the handles today and they look and feel good. In addition, very nicely packaged in a strong box.
22 de febrero de 2026
Opinión espontánea
Respuesta de Woodsmith
Thank you so much for taking the time to leave such a thoughtful review, as a small family run business it really means a lot to us. So glad we were able to help.
Izzy
-Woodsmith
Goods arrived on time and in Good…
Goods arrived on time and in Good condition very good quality and at a reasonable price very satisfied good experience all round
17 de febrero de 2026
Opinión espontánea
Respuesta de Woodsmith
Thank you so much for taking the time to leave a review, Paul. So delighted to hear that your experience with Woodsmith was a positive one.
Izzy
-Woodsmith
Great service! Prompt delivery and product exactly as…
Prompt delivery and product exactly as described. Many thanks.
26 de enero de 2026
Respuesta de Woodsmith
Thank you so much for the review! So glad to hear it was a positive experience with product, delivery and service!
Izzy
-Woodsmith
I found the item I was looking for. / 探していた商品を見つけました。
(Please excuse the use of translation software.)
Parcels arrived safely in Japan. I may have caused the shop some trouble with the parcels, and I am grateful for the shop staff's assistance.
All the items I purchased were excellent, but the Pole Lathe Crank Set in particular has greatly lowered the hurdle for me to build my own Pole Lathe. I look forward to using it once the snow has melted.
Thank you, Woodsmith.
荷物はしっかりした梱包で日本まで無事に届きました。
もしかしたら荷物のことでお手数をおかけしたかもしれません、お店の皆様のご対応に感謝申し上げます。
購入した品物はどれも素晴らしいものでしたが、中でもPole Lathe Crank Setは、私の足踏みろくろ製作へのハードルを大いに下げてくれました。雪が溶けたら使いたいです。
安心して買い物ができる良いお店で、お勧めです。
10 de febrero de 2026
Opinión espontánea
Respuesta de Woodsmith
Thank you so much for taking the time to leave a review - we really appreciate your custom. I hope you have managed to build your own pole lathe, or the process is going well! We would love to see some pictures once its done.
Izzy
-Woodsmith
EXTRA HELPFUL AND EFFICIENT
Both members of staff that I interacted with were extremely helpful and went to a considerable amount of effort to fulfill my order in the time restraints I had to work with Thank you Izzie and Leo
27 de enero de 2026
Respuesta de Woodsmith
You're so welcome Martin, thank you so much for your custom and patience whilst we ground your axes! Hope they've performed well for you - we really appreciate your kind feedback.
Izzy
-Woodsmith
I got good advice on the telephone…
I got good advice on the telephone about my purchase from a very knowledgeable member of the Woodsmith team. They are a pleasure to deal with. The online videos are well worth watching and this is how I discovered Woodsmith.
26 de enero de 2026
Respuesta de Woodsmith
Thank you so much Charles for taking the time to write this - so happy to hear of your positive experience with us and also of our videos. We're hoping a lot more will come this year.
Izzy
-Woodsmith
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.