Woolworths Opiniones 

Worse customer service from Woolworth Bankstown. Dilara works at the service counter. Honestly she belongs back of house where she shouldn’t interact with customers! Came in today to return a Decor container still in Woolies bag with receipt. Dilara claims I’ve used the container even after her colleague approved it for a return. Extremely negative attitude, doesn’t know to communicate with customers and has the audacity to literally shout at me to ‘come back and talk to me right now’ as I walked away. Seriously Wollies, where do you find these staff??? Dilara, I kindly suggest to educate yourself on the meaning of customer service, you need a real attitude adjustment!

My husband and I recently had the pleasure of shopping at Woolworths Monbulk, and we just have to give a huge shout-out to Greg. He was extremely polite, respectful, and made us feel incredibly welcomed during the checkout process. We recently made the switch from Aldi, and the difference has been night and day. The staff at Woolworths Monbulk truly treat you more like family rather than just another customer. Well done Woolworths, please keep up your great standards! Highly recommend this store and its wonderful team.

Poorly functioning online ordering with recurrent errors. Also charges significantly more for identical products sold by competitors. Example: demineralised water is $2.40/liter vs $2.00 at Coles and IGA.

Delivery driver was rude to my Dad. Complained about bringing in the groceries 10 metres inside. My Dad is 80+, two hip operations and on a cane and walker. Like fk this company.

My groceries delivered with them by doordash were spoiled. - not a fresh food store. That was not fresh.

Would never recommend to anyone in my life. Never again. Olive the bottom can f^ck off too Useless.
The chicken loaf is not chicken either.

Delivery driver was a waste of space did not deliver my order as he had to park a little up the road rang to complain and Ava hung up on me. Was being civil trying to explain my disappointment and dial tone. Prices are ridiculous fruit by the piece and not kilo (scam).So many items unavailable.

Popped into woolies bendigo last week grabbed6 items,usually use manned checkout, but long line,only 1 checkout working.
So went into self serve not confident with procedures, so asked female worker with vest on and printed on the back,were here to help.
So explained the to the female worker with long black hair around 40 ish my situation.
She took me to a register, scanned 1 item and went to walk away, I pointed out on her vest,here to help her response was very rudley stating,it's self serve do it yourself,if don't like it,go stand in staffed checkout. I went to engage her more,she turned her back walked off and talked to the other 2 worker,who were also doing nothing.

I popped into coles and staff their went out of their way to assist me at self serve checkout, actually scanning packing and wishing me a great day.

So know where I'll go from now on posted my experience on social media amazing how many customers had same disrespectful from same staff member at woolies bendigo market place

today at 26/08/2026 I shop at woolworth and I pay at serving self check out I always going here all time because my house in around gladstone park shopping center, and after I pay for it than i want out then young lady off the door not let me out and she not had manners and the way she look at me is not nice look, is that’s spouse your shop give good service ? please make good service not matter who you are.

Terrible experience — very disappointing. The customer service was extremely poor, and the staff came across as unfriendly and completely uninterested in helping customers. The shop itself was also unpleasant, with a terrible smell inside that made the whole visit uncomfortable. For a retailer with Woolworths’ reputation, I expected a much higher standard. Overall, an extremely disappointing experience, and I would seriously not reconsider shopping at this particular store again.

This supermarket overcharge customers. The quality of the prodhct is not as well as last years.

I had a delivery ordered for between 2pm and 7pm on Thursday 13th August. At 5pm I got an SMS saying it is running behind. At 7:40pm I called them and was told it will not be delivered now and the earliest it can be delivered is Monday 17th August. I then received another SMS saying it will not be arriving at 7:46 pm. Considering I am paying for this service, it is definitely a 3rd rate service. Being they have multiple trucks I am left wondering how this debacle was allowed to happen. Not happy and wish there was another option where I live. Not happy.

I am extremely disappointed with the service I received from Woolworths.

I recently placed a Click & Collect order totalling around $190, which should have entitled me to six Ooshies from my spend, plus an additional six bonus Ooshies from eligible promotional products purchased. When placing the order, I selected the option to collect my Ooshies, as I do every time I place an eligible order.

When I arrived to collect my groceries, the Ooshies were not included. I politely asked the Click & Collect staff member if they could be retrieved, however I was told that I hadn't selected the option on my order. I know that I did select it, which suggests there may have been a system error. Rather than offering assistance or investigating further, the staff member was dismissive and rude.

I then went to the service desk hoping to resolve the issue, only to receive similarly poor customer service. I was simply asking questions about promotional items that I was entitled to receive, yet I was made to feel like I was causing an inconvenience.

As a regular Woolworths customer who spends a significant amount with your business, I find it unacceptable that a simple enquiry was handled so poorly. While the missing Ooshies were frustrating, the biggest issue was the attitude and lack of customer service shown by staff. A little courtesy and willingness to help would have gone a long way.

Very disappointing experience and not the standard of service I expect from Woolworths.

Went to woolies in east keilor yesterday, store was renovated and had a great selection of products.

How can Woolworths promote these Ooshies but not supply enough collector cases to go the full term of the promotion,I even tried to get a collector case from over east nil stock same as all over WA👎👎

I spend $149.00 at Gasworks Brisbane had multiple hiccups with products. I requested the 4 Ooshies that I was stole I could get and was met with a sharp reply “ don’t have any”. It’s not ooshies that is the problem it was the reply. I immediately was threatened and verbally abused by a drunk individual because he came in the exit and I was in his way.
Not sure about my safety there anymore

Twice now I have paid by cash The machine has short changed me Many $s. I spoke to them, they just said to bad nothing we can do. The assistant staff are useless, wouldn’t know if they are Tom or Harry. I would rather pay a little more and go to an honest shop

I originally gave Woolworths a 1/2 star rating and a scathing review as they advertised a necessary protein meal (extremely necessary for seniors and the very young) of meat for $14+ then the day prior to pension day hiked it to $27+ however, after receiving my order today they refunded me $4+ which was very much appreciated. Looks like they do have a heart.

Sadly after 3 years of weekly deliveries I know long shop with woolworths i was only given one box of Coke instead of two I had paid for when I called them they treated me like a liar not good enough I have never had a reason to complain before until now good bye.

I did a google search for Woolworths at Coomera Oakey Road and checked the price of Brown Onions and the site stated they were $2.50kg. I proceeded to the store and purchased a kilo and was charged $3.60 at checkout! I proceeded to the Service Desk and the attendant advised me that the price advertised on the Website is for online orders only and then she showed me her phone and it stated that they were actually $3.60kg. They seem to discriminate against people who take the time to go to their store to those that order online it’s quite obvious that they don’t want people going to their stores to shop! Upon checking just now the price of the onions at the same store has now been changed to $3.60kg very shonky trading as far as I’m concerned!