I am a returning customer and I have been very happy with the service I received both times the agents go above and beyond to make sure everything was done properly. Yash was professional and efficien... Ver más
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Consulta las opiniones de los clientes
Excellent service from Rishi at World Tour Store Recently, my airline has increased the layover time from 4 hours to 11 hours I was travelling with two kids, and waiting 11 hours with the kids... Ver más
Booked an international flight to Delhi and return, got the confirmation email, and then a call couple of days later, informing that we were unable to confirm your tickets as the tickets are sti... Ver más
Despite the on going unsettle situations in Middle East ASHISH managed to find me a suitable flight. I found Ashish very knowledge about the travel trade. He is honest reliable patient and very po... Ver más
Información sobre la empresa
Escrito por la empresa
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Información de contacto
No 1 George Williams Way, CO1 2JS, Colchester, Reino Unido
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 32% de las opiniones negativas
Suele responder en menos de 1 mes
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I booked a ticket and Sonia was really…
I booked a ticket and Sonia was really helpful

Respuesta de World Tour Store
Great Customer Service
I booked the flight on Friday night however thr return ticket was confirmed therefore, Soonam from World Tour called me as discussed the issue and found a suitable alternative for me while on the call. The returned flight was confirmed and I have now received my E-Ticket as well.

Respuesta de World Tour Store
The easiest online booking for a…
The easiest online booking for a international flight I have ever done and I saved a significant amount of money. Sonam called me from the store the next day to confirm details and finalise the booking. A slight problem on my side from my bank was resolved by a phone call but everything was in order and the purchase was complete. Sonam was helpful with assisting in the purchase of my flights. I would recommend The World Tour store to anyone, professional, helpful and the best priced offers. Thank you.

Respuesta de World Tour Store
Hi I just want to appreciate Sonam for…
Hi I just want to appreciate Sonam for the good service she gave to me and my mum she was really helpful with our ticket bookings explained everything well we are now looking forward for our flight

Respuesta de World Tour Store
World Tóur met my demand quickly and…
World Tóur met my demand quickly and efficiently and I was impressed by a member of their staff, Sonam,who was caring and managed to fulfil my flight requirements.

Respuesta de World Tour Store
Booked two tickets on Qatar
Booked two tickets on Qatar
Then got a phone call and an email saying that I would have to pay more money
I couldn’t be bothered to mess around so i paid
Sharp tactics used by this company
Definitely wouldn’t recommend
Semmi and Neelesh did a fantastic work…
Semmi and Neelesh did a fantastic work to manage my bookings after the changing of the flight schedule.
I have feel supported and very happy with the overall handling with my issues

Respuesta de World Tour Store
Great service
Great service, thanks semmi for all your help and support

Respuesta de World Tour Store
Be aware of hidden charges
I was originally going to leave a 3-star review because, despite numerous emails and speaking to several agents, my passport update and booking issue couldn't be resolved. I was also asked to pay an extra £250 over my original quote and was told my booking could be cancelled.
Then I spoke to Semmi. She resolved everything in just one phone call and even gave me her direct contact details for any future queries.
Semmi turned my 3-star review into a 5-star review. Thank you for your outstanding customer service!

Respuesta de World Tour Store
The company listened to and addressed.
The company listened to and addressed my complaint promptly. I was very satisfied with how quickly they responded and resolved the issue. Simin and Neelesh Mishra did an excellent job, and I truly appreciate their support. Thank you both. I would definitely recommend this company and will happily use their services again in the future.

Respuesta de World Tour Store
The company did not honour the price…
The company did not honour the price after collecting payment. these type of companies should not be allowed to feature in flight search engines as to misguide customers to demand more payments.
please be mindful before booking
I got an issue with my reservation…
I got an issue with my reservation after booking and the agency has sorted out for me. Good service

Respuesta de World Tour Store
These guys are just a scam
These guys are just a scam. If you guys will book the ticket and then they will call you after you will pay the amount then they will ask for more money saying that airlines has increased the fare and they will say compensate a bit and customer will have to do pay more. Not recommended at all very disappointed with customer service and the company. As an international student living in uk this was very difficult for me to do. I will not recommend this company at all for any person. They will show you a cheap price but they will ask for more after you will pay and then won't send you a ticket before. Very Bad experience. Thanks
very helpful and concise .,
very helpful and concise .,
tailored my flights to my need and were competitive in market,
Rahul helped sort out the tickets and was extremely helpful

Respuesta de World Tour Store
The service I received from Semmi at World Tours Makan…
The service I received from Semmi Makan was exceptional, my flight times were changed twice and she sorted out sending my new e-tickets straight away, and before that I’d spoke to 3 different people all who said they’d send them.
Semmi was very efficient and professional.

Respuesta de World Tour Store
Excellent Customer Service …
Helpful customer service in pointing out the issue I would have with my return ticket I booked online and gave me options at no charge. Soniya made sure I was supported to get the second travel ticket with all the options explored to find the right travel time that will enable the second traveler to reach and attend their event when they travel next month. A success story. Soniya was very engaging, thoughtful, put my interest first and was patient and respectful. I would recommend her (WTS) anytime!

Respuesta de World Tour Store
AVOID AVOID AVOID
I paid for a ticket & being advised ticket would be sent in 24 hours. Instead when not received I call & told that ticket is more expensive, so as travelling within 48 paid the extra, but would never use them again.
Ended up paying the same as booking direct with the airline, so that is best to do in future.
Bhavna Dutt
Bhavna Dutt , the Sr Travel Consultant was exceptionally helpful during my flight bookings, even when I got frustrated for my flight being rescheduled which I must say is not her fault. Guys always ask of Bhavna she will help out.

Respuesta de World Tour Store
Good experience.
It's my first time to deal with them. Only time will tell, but so far so good. The booking process was so easy, though they did ask for a top up and I was a bit sceptical at first but they did explain. Overall, I was happy with the service I received and customer service (Semmi) even made a follow up call to make sure I was happy. I hope to use them again next time.

Respuesta de World Tour Store
Bhavna's service was amazing
Bhavna's service was amazing! She is extremely helpful and gave me guidance on everything! I really appreciate the patience and time talking me though this situation I'm more then satisfied on the service I received thank you.

Respuesta de World Tour Store
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