I booked a flight from Manchester to Sylhet for £701.40. I got a call the next day requesting £38 more which I refused to pay and requested a refund if they could not honour this price as it was same/... Ver más
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Consulta las opiniones de los clientes
I am a returning customer and I have been very happy with the service I received both times the agents go above and beyond to make sure everything was done properly. Yash was professional and efficien... Ver más
They were responsive. I paid for my ticket but did not receive confirmation from the airline. Later, they told me the prices had increased, which left me with no other option but to pay extra.
I wanted to take a moment to share my feedback and express my appreciation for the support provided by your team member (Ms. Bhavna). Her assistance was truly helpful, and she handled the situa... Ver más
Información sobre la empresa
Escrito por la empresa
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Información de contacto
No 1 George Williams Way, CO1 2JS, Colchester, Reino Unido
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
4,3
Excelente
1 mil opiniones
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Himanshu was very helpful and advised…
Himanshu was very helpful and advised me well about adding flexible payment to avoid any inconvenience incase flights are cancelled. I thank him for that. All is well
26 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Nesheen was great
Nesheen was great. Great company and fantastic service! Thank you
24 de abril de 2026
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Thank you Bhavna ji for your wonderful…
Thank you Bhavna ji for your wonderful service
24 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
it was a great experience.they helped…
it was a great experience.they helped me through phone.specially thanks to Mr Yash.
hopefu;ly near future will go again with them.
thanks
sanjit deb
23 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Trusted plate form to book ticket
Trusted plate form to book ticket
17 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
World class service from World Tour.
I called World tour looking for affordable tickets for a return flight from Manchester. With the current unstable situation in the Middle East, all airlines have hyped up their fares.
Mr Yash from World Tour took my needs and current situation into careful consideration. He appeared to demonstrate empathy and spent nearly an hour looking for the best deal.He didn’t just find a very good deal but also managed to get us extra weight allowance.
I was very impressed by Mr Yash’s professionalism yet friendly approach.
He explained very clearly the different stages of the booking process until the issuance of our flight tickets.
Unsupringly they were issued within the time frame he gave us.
I shall definitely use world Tour again.
Krish.
22 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Thank you Neelesh for the service when…
Thank you Neelesh for the service when my flights time changed by the airline which meant I would have missed my transit, you ensured I recieved the best option without causing much inconvenience for my brother and I. Appreciated.
Joha
22 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
this is a con operation
this is a con operation, plain and simple. You will receive your confirmation email and they will call you soon after trying to extract more money, either by getting you to accept a different time, or airport. If that doesn't work they will call and try to tell you that your ticket is basic economy and you need to pay if you want a normal economy ticket. This is nothing but a con company. Do not get sucked in by a cheaper price. use a reputable company. Just go to google and look at their office. I'm pretty sure their online profile, including reviews are fabricated from fake accounts that they've created.
21 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
We are extremely sorry to hear about your experience and regret that you were unable to confirm your booking due to a change in fare. Please accept our sincere apologies, as this is not the situation, we want our valued customers to face.
Flight fares and seat availability are updated continuously in real time across platforms. At the time your payment was processed, the promotional fare had already expired, which resulted in a difference when issuing the ticket. These fluctuations are driven by live airline systems and unfortunately remain outside our control.
We would like to reassure you that a full refund for the unsuccessful booking was refunded on 24th April. Our intention has always been to assist customers transparently and professionally throughout the booking process.
Your feedback is important to us, and we remain committed to improving our service and communication. We look forward to serving you for your future travel needs. For any flight, hotel, or holiday booking requirements, please call us at 020 3970 4141.
WORLD TOUR STORE IS AIR MARSHAL IN TRAVEL AND TOURISM WORLD
I would like to name a very distinguished member from World Tour Store. This Gem is very Devoted, Selfless, a Duty-Honour, Full of Humanity, and a very Reliable Loyal customer Relations personality, SONIYA. She was really helpful in sorting out most of my issues related to booking/refunds etc. Soniya was literally just phone calls and whatsapp chats away for 24/7.
💫💫💫💫💫
Thank you.
20 de marzo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Do not buy ticket with this agency!!!!
Do not buy ticket with this agency. They scam you off your ticket and once you pay they ask for more money to even receive your ticket that you ALREADY paid for!!!
20 de abril de 2026
Opinión espontánea
Scammer Flight Agency
Absolute scammers. I purchased business class ticket from them online after a search of a popular flight search app. Paid the money and then 30 minutes got a call saying the flight was unavailable as during the time I was buying the ticket a family of 5 purchased all the last available seats. Was told if I still wanted the flight I could get it for an additional £200 ! I refused and then spent the next 3 hours in extremely frustrating conversations. Eventually to save my own sanity I agreed to fly from a different airport just because I had to travel on a specific date. Was told to pay an extra £95 which I did. Recieved an email saying my tickets would be released in 24-48 hours. No tickets arrived. I contacted them to find out what was going on and recieved a fake PNR code. I checked with the airline who confirmed the PNR was not correct and that there was no booking in my name. Contacted my bank and the police to deal with the matter. Beware because if you buy tickets from this company you will lose your money !
20 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
We sincerely apologize for the inconvenience and frustration you experienced during your booking. We understand your disappointment and regret that our communication did not meet expectations.
Flight fares and seat availability operate in real time and can fluctuate within moments across different platforms. As a result, an itinerary that appears available online may no longer be accessible once passenger or payment details are finalized. This is a direct outcome of the constantly changing airline pricing and seat inventory systems, which remain outside our control.
It is important to highlight that we attempted to reach you on 20th April, the same day you raised this concern, but were unable to get through. Furthermore, we shared the confirmed e-ticket along with the rectified airline PNR via email on 20th April.
Your feedback is valuable to us as we continue working to improve our service standards.
We look forward to serving you better in the future. For any flight, hotel, or holiday booking needs, please call us at 020 3970 4141.
Booked my ticket from world tour store…
Booked my ticket from world tour store MR SUKSHAM helped me a-lot during the process thanks .
20 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Bhavna was extremely helpful with my…
Bhavna was extremely helpful with my booking.
She got me the best deal and she sent me all my documents electronically in time.
She also answered all my queries in a professional manner.
Kris Govinden
13 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
AVOID THESE PEOPLE AT YOUR OWN RISK.
AVOID THESE PEOPLE AT YOUR OWN RISK.
Booked my flight through a price comparison sites, they then send a confirmation email but you don't get emailed any tickets. You get phone calls asking for more money due to flight changes even though on the comparison sites the price and flight times are the same.
Trying to get a refund still and also when you go on there website and try to contact them with online form...the submit button doesn't work.
Just go straight to the flight company and book through them don't use this company at all.
I think most of the positive reviews on here are fake as they are written very similiar
14 de abril de 2026
Opinión espontánea
Neha,s service has been excellent
Neha,s service has been excellent.
When doing the booking for the flight she assisted in very professional way explained in understanding way happy customer.
Due to the middle east crisis, I requested the flight cancellation. Excellent service provided and received the refund in very short period of time. Keeps updated
I would behappy to use world Tour store
In future
14 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
All good, December 5 star review
All the people whom I have spoken to at World Tour store,are kind co operative and professional thank you. I think they organisation have
a little teething problem, at the end all sorted. just as requested all good.Yes, I’m happy to recommend to others. 
14 de abril de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Very poor customer service
At first this company seemed ok and wanted to help, they originally helped me change my flights due to conflicting dates ( they helped if i gave a good review which i did - i also had to pay more ), but unfortunately i had a car accident a few weeks ago and im not able to fly, although they have managed to get me a partial refund ( after a lot of me hassling them and even proving my accident with hospital release papers ) they are now dragging their heels with even contacting me confirming the flight is cancelled and when i will get the refund. even today i was told Rishi would be back at 1530, i gave an additional hour on top of this yet im still chasing them via whatsapp and email, and still no one has come back to me.
very poor customer service in deed.
13 de abril de 2026
Opinión espontánea
Service was good before book after that no,
Service was good before book. The condition was non refundable, But the airlines agreed to refund, No-Show: Non-Refundable and non-changeable, air line agreed with a little amount of fee.
They didn't help when I missed my plan, charged to much for the next plan, I search by my own and direct airlines flight was Cheaper with extra luggage.
13 de marzo de 2026
Opinión espontánea
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