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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed some new Secrid products and this site had the largest selection so ordered a Card Protector and Mini Wallet online. Both items were individually wrapped, came with a separate bran... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Had a query about my purchase, they replied almost immediately when they opened the next morning. A personal email from a real person, not an automated reply. You don’t get cust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff at Woven were excellent, really helpful and nothing was a problem to get the suit just right and fitting perfectly before my recent wedding. Definitely would recommend and looking forward... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de trajes formales
  2. Servicio de sastrería
  3. Tienda de ropa
  4. Sastrería a medida

Escrito por la empresa

Woven is an award-winning Gentlemen's Outfitters situated in the heart of Durham City and was born out of a desire to have a more personal approach to men's fashion. We offer a diverse range of tailoring, casual wear, accessories & footwear; alongside wedding packages, suit hire & bespoke made-to-measure services. The woven workshop also offers clothing alterations and dry cleaning all under the same roof. As an independent retailer, we pride ourselves on our customer service, for which we have won numerous awards. We are immensely proud to say we have gained over 15 different retail awards, including Durham City's Retailer of the Decade, Independent business of the year and Family business of the year.


Información de contacto

Información importante

4,9

Excelente

TrustScore: 5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(180)

35 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

International shipping, signature required, no tracking.

Arrived pretty quick, but I almost want to give fewer than three stars for shipping internationally with no tracking and a required signature. I was lucky I was home.
Edit for reply: I received the confirmation, but no tracking information, and I did check spam and junk folders. I'll update to four stars since it was just a mistake. Thank you.

1 de febrero de 2023
Logotipo de Woven Durham

Respuesta de Woven Durham

Hello, thank you for the time to write a review. I can only apologise for the missed communication from ourselves with updated tracking information. I can confirm all of our parcels are dispatched with UPS on a tracked service. It may be that your tracking was delivered to your junk/spam email.

Again, apologies for this. I have checked your account and can see there is tracking for the parcel and that you received it in the US within 6 days of placing the order. Link here: https://track.easypost.com/djE6dHJrX2FhMjM3NzE4MWZkZjQwNGY4YzRhMGNhNzE0MGNkZTk1

We're sorry you felt the service deserved a 3-star review and we will look into how we can improve for future orders.

Jess

Edit for reply: Thank you for updating your review, it really means a lot to us as a small independent business. Apologies again for the inconvenience.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Thank you

30 de enero de 2023
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you for leaving a lovely review, we hope to see you shopping again soon!

Valorada con 5 estrellas sobre 5

AMAZING SERVICE WITH A TOUCH OF CLASS

What a fabulous experience in this store.
My Sister and Brother in Law were married at Ramside Hall on 3rd Feb and the Groom chose Woven for Tailor made suits for the 5 men, what a choice !!
Touch of Class !!

All staff were amazing. A special thank to Chris you for looking after the Father of the Bride aged 92. Nothing was too much of an ask , even helped getting my Dad in and out of the shop . Went out of their way to help.
Would highly recommend. You won’t be disappointed if you use them too.
It was Dads birthday the day we went for the fitting and Chris was so kind and even gave him a pen for his birthday.
Such a lovely touch !
Keep up the good work , it’s much appreciated.

7 de enero de 2023
Opinión espontánea
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you Dawn for leaving such a great review. I have informed the team and we are over the moon you had such a great experience. We'd love to see some photos of the wedding party if you have any. You can email me on web@wovendurham.co.uk

Thanks again, Jess

Valorada con 5 estrellas sobre 5

Always a pleasure

It's always a pleasure with Woven Durham-quality goods from quality people whom you can trust to always get it right.

29 de enero de 2023
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you for taking the time to leave a great review, Adrian. We hope to see you shopping again soon.

Valorada con 5 estrellas sobre 5

Would definitely use this company again

Quick delivery and a lovely shirt. Came beautifully wrapped and well packaged.

30 de enero de 2023
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you for a lovely review, Catherine, we're pleased you're happy with your purchase!

Valorada con 5 estrellas sobre 5

Last minute wedding suit. Amazing staff. Amazing quality

Alan and chris were amazing sorting me out a last minute suit for my wedding with any alterations i needed ready for next day pick up. Amazing quality at such a good price. i bought it the full Fratelli suit and now I know have a suit for life with amazing memories to match. Best suit shop in the uk

9 de noviembre de 2022
Opinión espontánea
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you so much for such a great review of Woven. We're so glad you enjoyed your experience with us. We will make sure to pass on your kind message to Chris and Allan.

Jess
Team Woven

Valorada con 5 estrellas sobre 5

Great customer service pre

Great customer service pre, during and post purchase. Gift wrapped too for Christmas!

22 de diciembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Hi Michael, thank you so much for taking the time to write a review. We really appreciate it and we're glad you're happy with the product and service!
Team Woven

Valorada con 5 estrellas sobre 5

Wedding suits done right…

I have bought a couple of suits from Woven over the years so when it came to getting suits sorted for me and my 4 groomsmen & my 18 month old son, there was no other option other than Woven. They take all the stress out of the process. They tailored all our suits so they fit like a glove even though the groomsman’s suits were hired! They custom made my sons suit to match mine, they really did smash it out the park. Cannot recommend Woven enough!

25 de enero de 2022
Opinión espontánea
Logotipo de Woven Durham

Respuesta de Woven Durham

Wow, what a review. Thanks, Chris! And a huge thanks for supporting our small business. We hope to see you again in the store soon.
Team Woven

Valorada con 5 estrellas sobre 5

Fantastic service and quality suits

Fantastic service and quality suits.

I have visited woven a number of times for suits and loved everyone, so I decided to get my weddings suits from there also.
I wanted a crisp all black suit
And these guys didn’t disappoint
Chris who we dealt with was brilliant and was so helpful in anything we needed. I can’t thank you guys enough
The suits fitted and looked absolutely incredible.
See you guys again in the future for sure.

6 de junio de 2022
Opinión espontánea
Logotipo de Woven Durham

Respuesta de Woven Durham

Hello Billy, thank you for your review, it's great to know you loved your suits and the service. We hope to see you again soon.
Team Woven

Valorada con 5 estrellas sobre 5

Great prices and very quick delivery

Great prices and very quick delivery! Cheers

29 de diciembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Hello Darren, thank you for your purchase and for supporting our small business. We hope you shop with us again soon.
Team Woven

Valorada con 5 estrellas sobre 5

The only place to go for tailoring

I have been coming to Woven for many years now as the service is exceptional from Chris and the team, you can walk in and come out with a full outfit right down to a tie clip, it’s great! The cigar selection is great too.

I recently got married abroad and after discussion with Chris, I told him what I was after and he managed to track down the only blazer in the country! If that’s not first class service then I don’t know what is! Woven is a testament to our pictures because we all looked so good.

I recently went to a winter wedding were I needed an outfit which Chris managed to do his manic once again. This is why I will always come back.

6 de enero de 2023
Opinión espontánea
Logotipo de Woven Durham

Respuesta de Woven Durham

Hello Steven, thank you so much for your kind review, it's a pleasure to serve you every time you're in. Your continued support doesn't go unnoticed. Thanks again

Valorada con 5 estrellas sobre 5

Merc Jumper

Great products .. and as always, great service

22 de diciembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you for your review, Anthony, and thank you for returning to shop with us.
Kind regards, Jess

Valorada con 5 estrellas sobre 5

Satisfied customer

Very easy to order on-line and can always be relied on for good quality clothes.

28 de noviembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Thanks for your review Tony, we hope you shop with us again soon.
Thanks, Chris

Valorada con 5 estrellas sobre 5

Great service and quick delivery

Great service and quick delivery! Excellent value on a Remus coat I purchased!

9 de noviembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you for your review, Stephanie, we're glad you like your purchase and the service you received!

Kind regards, Team Woven

Valorada con 5 estrellas sobre 5

A great place to shop.

Excellent selection of quality men’s clothing, footwear and accessories with friendly knowledgeable staff. A great place to shop👍👍👍

5 de noviembre de 2022
Logotipo de Woven Durham

Respuesta de Woven Durham

Thank you so much for your kind words, we're happy to hear you enjoy shopping with us.

Kind regards, Team Woven

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