123 Flowers Opiniones 2948

TrustScore: 3 sobre 5

2,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I'd totally give a negative review if I could. The picture of the bouquet is nothing like what they sent. Forget the size, even the flower count is off. They totally ripped me off. The flower quality... Ver más

Valorada con 5 estrellas sobre 5

The flowers my daughter-in-law received for her birthday whete a bit bedraggled this maybe because they where in a Royal Mail van for a few hours, she sent me a photo of the flowers and I was disappo... Ver más

Valorada con 5 estrellas sobre 5

I’ve received two bouquets from 123 Flowers as part of the Mrs UK World/Supranational UK pageants and they’ve both been gorgeous and lasted for ages! After receiving these excellent bouquets I’ve us... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely disgusted with the flowers my sister inlaw received today!!! Dry and dead!! I ordered them Wednesday hoping for delivery today but wasnt expecting them to be dispatched THREE days earlier,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Escrito por la empresa

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Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Customer Service

The flowers my daughter-in-law received for her birthday whete a bit bedraggled this maybe because they where in a Royal Mail van for a few hours, she sent me a photo of the flowers and I was disappointed with the look if them. I had an email from 123 flowers asking if I was satisfied to which I replied I wasnt. I sent a photo of the flowers to them. There customer care is excellent and resolved my complaint with compassion. I have used 123 flowers in the past and have always been satisfied

21 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Liars

I'd totally give a negative review if I could. The picture of the bouquet is nothing like what they sent. Forget the size, even the flower count is off. They totally ripped me off. The flower quality is bad too. You try the helpdesk and nothing happens. I'm super disappointed. You could get a better bouquet at Aldi or Tesco for a quarter of the price.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They delivered bang on time and the…

They delivered bang on time and the product was first class

17 de abril de 2026
Opinión espontánea
Logotipo de 123 Flowers

Respuesta de 123 Flowers

Hello,

We're happy to hear that you received your order promptly and that you are pleased with its excellent quality. Thank you for your positive feedback!

Kind regards,
Katie

Valorada con 5 estrellas sobre 5

Fantastic Service!!

Quick, easy to order,
& very good flowers.
Packaged very well.

17 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello,

Thank you for your review.

We're happy to hear that the ordering process was quick and easy, and that you enjoyed the flowers and packaging. Thank you for your feedback.

Kind regards,
Katie

Valorada con 5 estrellas sobre 5

Arrived the next day as promised

Arrived the next day as promised
Fresh and beautiful

16 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello Trish,

We're happy to hear that your order arrived quickly and that you found it fresh and beautiful. Thank you for your positive feedback!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Perfect always!

I’ve received two bouquets from 123 Flowers as part of the Mrs UK World/Supranational UK pageants and they’ve both been gorgeous and lasted for ages!
After receiving these excellent bouquets I’ve used them to send to friends and they’ve always said how lovely they were to receive.
Never had any problems with ordering or delivery when sending, always perfect!

22 de abril de 2026
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Respuesta de 123 Flowers

Hello Paige,

We're happy to hear that the bouquets for the pageants were gorgeous and long-lasting! It's wonderful to know that your friends have also enjoyed the flowers you sent. We appreciate your positive feedback regarding our ordering and delivery service.

Kind regards,
Katie

Valorada con 5 estrellas sobre 5

Birthday Flowers

My sister was delighted with the flowers beautiful colours xx

15 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello Teresa,

We're happy to hear that your sister was delighted with the beautiful colors of the flowers. Thank you for your positive feedback; we appreciate it.

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Easy-peasy!

It was easy to find what I wanted and at a very good price too.

22 de abril de 2026
Logotipo de 123 Flowers

Respuesta de 123 Flowers

Hello William,

We're happy to hear that you found what you wanted easily and at a great price. Thank you for your positive feedback!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

I was very happy with 123 Flowers’…

I was very happy with 123 Flowers’ service. Sending flowers in another country can be a bit of a roll of the dice; but they were straight-forward to order from, and very communicative through the stages of processing and delivery. The quality of the blooms delivered also were wonderful. Vibrant and healthy flowers, very similar to what was pictured. I will definitely be using their service again!

15 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello David,

We're happy to hear that our service met your needs for international flower delivery. It's great to know the flowers' quality and communication impressed you. Thank you for your positive feedback; we appreciate your future business!

Kind regards,
Tom

Valorada con 1 estrellas sobre 5

My son ordered me flowers large £30 …

My son ordered me flowers large £30 they were absolutely disgusting, I sent them back there was 10 sparring flowers, stay away is my only advice!

17 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello Beverley,

We're very sorry the flowers were not satisfactory and appreciate you returning them. We value your feedback and will investigate the issue to improve our service.

Kind regards,
Katie

Valorada con 5 estrellas sobre 5

Lovely flowers and delivered on time

Lovely flowers and delivered on time

14 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello,

We're happy to hear that you loved the flowers and that our delivery met your expectations. Thank you for your positive feedback!

Kind regards,
Rosie

Valorada con 2 estrellas sobre 5

Not as advertised and terrible service after sale

2 stars

The bouquet arrived on time, which is the only reason this review is not one star. Sadly, everything else was disappointing.

I ordered white roses and lilies for my daughter’s birthday, expecting something close to the arrangement shown on the website. What arrived looked nothing like it. Instead of a bouquet of flowers, it was mostly green filler foliage with only a few roses even starting to bloom.

I understand that flowers can arrive less open than the promotional photo, but the presentation on arrival is the whole point of sending them as a gift. If the bouquet looks like a bundle of greenery at the moment it is received, the experience is lost.

What made this worse was the response to my complaint. I was basically told the bouquet was as advertised and that they were completely sure they had done everything correctly. That was honestly insulting given how different the delivered bouquet looked from the one pictured online.

It’s a shame there’s no option to upload photos with the review, because they would show very clearly how different the delivered bouquet was from the one advertised.

If you are ordering because of the photo on the website, be aware that what arrives may be very different. I would not use this company again

19 de abril de 2026
Opinión espontánea
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Respuesta de 123 Flowers

Hello,

Thank you for your review.

We appreciate your feedback and regret that the bouquet didn't meet your expectations, especially regarding the arrangement's resemblance to the online photo and the roses' bloom. We're also sorry our response to your complaint was unsatisfactory. I have requested further information.

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering, delivery on time and a very happy birthday recipient!👍

14 de abril de 2026
Opinión espontánea
Logotipo de 123 Flowers

Respuesta de 123 Flowers

Hello Mr Maher,

We're happy to hear that ordering was easy, the delivery was on time, and the birthday recipient was very happy. Thank you for your feedback!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Fab experience

Very easy to order on the website.
The icing on the cake is you can leave a personalised message for the recipient to hear.
My friend was delighted not only about the flowers but the message.
Thank you I will most definitely be using you again x

13 de abril de 2026
Opinión espontánea
Logotipo de 123 Flowers

Respuesta de 123 Flowers

Hello Dee,

We're happy to hear that ordering on our website was easy. It's wonderful your friend was delighted with the flowers and the personalized message. Thank you for your kind words; we appreciate your intention to use our services again.

Kind regards,
Tom

Valorada con 1 estrellas sobre 5

Customer service is bad!

I ordered 2 bunches of flowers, 1 arrived on time & 1 was delayed. It arrived in a poor condition, brown & broken flowers. I asked for a refund & got a £10.00 credit that I won’t be using. Wouldn’t use this firm again!!

19 de abril de 2026
Opinión espontánea
Logotipo de 123 Flowers

Respuesta de 123 Flowers

Hello Mary,

Thank you for your review.

After reviewing your order details, we can see that an incorrect address was provided at the time of purchase. As we rely on customers to supply the full and accurate delivery address, this ensures that orders can reach their recipients within the expected timeframe.

Kind regards,
Tom

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