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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Yes, pet meds pricing is hard to beat, but their customer service has gone downhill as of recently. When you call your toad that your whole time is less than 10 minutes after waiting for 30 minutes.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loyal PetMeds customer for years. It's cheaper than what my Vet offers. They fulfill my mail-in orders super fast. I've never had any delay. I'm grateful they offer coupons as well. ALSO, must make no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

PetMeds has completely screwed up my prescription order and failed to ship it in a timely manner. After three calls with 46 minute wait times and agents who were not effective in their roles, I got La... Ver más

Valorada con 2 estrellas sobre 5

The first couple shipments arrived without any problems. Then the 3rd never showed up, they said they mailed a complimentary prescription, well neither showed. My dog has to have this medicine 4x a da... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asociación u organización

Escrito por la empresa

1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

589 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

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3,8

Todas las opiniones

(589)

33 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

PetMeds was WONDERFUL

PetMeds was WONDERFUL. I waited too long to ordered medication dog food for my dog, hoping he would not need any more. But in fact he did, and I only had one days worth left. I called to talk to PetMeds to see if they could expedite the shipping. Not only did they send it over night, they did not charge me for the change. They said if it did not get there on time and I had to get it at the vet (significantly more expensive) they would reimburse me!!!! It arrived on time, overnight, my dog did not miss a meal. And my dog is finally feeling better!!! PetMeds saved me this week, and I am VERY VERY grateful!!!

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Believe it or not, an actual live person answered my call promptly, took care of my request, and was very pleasant.

I was happily shocked that this can still occur in today’s world.

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Laura was so polite and professional…

Laura was so polite and professional she listened to me and when i accidentally dropped the call she went the extra mile and called me back. I know she was busy because i had to wait for a call to speak with someone. Then after she called I accidentally hung up but she realized it and called me right back she is great

20 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peggy is excellent!

Peggy understood the changes I needed to make and was truly caring and helpful. She searched for discounts I could get. Very friendly and professional.

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Peggy!

Peggy was so awesome in helping me find the best product for my pets. She was so friendly, savvy and knowledgable! Thank you very much from Hawaii!

16 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

helpful

Nathan was very helpful in getting me the best deal and answering my questions

16 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Job, Peggy!

Peggy was very friendly and efficient.
She checked my account and gave me the best price available.
I had checked another source recommended by our vet, and Peggy beat the other company's price!
She's good, knows what she's doing, and is pleasant to work with.

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I spoke with Marci in customer service

I spoke with Marci in customer service. She was absolutely wonderful. She gave me so much information about dealing with my dog's problems. The possibilities of reducing my dogs issues were beyond what I ever thought. Thank you for a well-trained staff.

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

The representative was attentive, answered my questions and placed my order with professionalism.

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First greeted by a bot

First greeted by a bot. I gave a 2-word explanation for my call. Next voice — was not sure at first if it were another bot or a human. It turned out to be a human. He was helpful in understanding the nature of my question and in confirming how I should label a paper prescription that I was going to send in the mail and what order number I should use.

12 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

When I called customer support

When I called customer support, Tarra helped me right away to get things straightened out. She was kind, intelligent, and very knowledgeable at her job. She definitely gets an A++ from me!

9 de septiembre de 2025
Opinión espontánea

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