Yes, pet meds pricing is hard to beat, but their customer service has gone downhill as of recently. When you call your toad that your whole time is less than 10 minutes after waiting for 30 minutes.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Yes, pet meds pricing is hard to beat, but their customer service has gone downhill as of recently. When you call your toad that your whole time is less than 10 minutes after waiting for 30 minutes.... Ver más
La empresa ha respondido
Loyal PetMeds customer for years. It's cheaper than what my Vet offers. They fulfill my mail-in orders super fast. I've never had any delay. I'm grateful they offer coupons as well. ALSO, must make no... Ver más
La empresa ha respondido
PetMeds has completely screwed up my prescription order and failed to ship it in a timely manner. After three calls with 46 minute wait times and agents who were not effective in their roles, I got La... Ver más
The first couple shipments arrived without any problems. Then the 3rd never showed up, they said they mailed a complimentary prescription, well neither showed. My dog has to have this medicine 4x a da... Ver más
La empresa ha respondido
1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
420 S Congress Ave Ste 100, 33445, Delray Beach, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
PetMeds was WONDERFUL. I waited too long to ordered medication dog food for my dog, hoping he would not need any more. But in fact he did, and I only had one days worth left. I called to talk to PetMeds to see if they could expedite the shipping. Not only did they send it over night, they did not charge me for the change. They said if it did not get there on time and I had to get it at the vet (significantly more expensive) they would reimburse me!!!! It arrived on time, overnight, my dog did not miss a meal. And my dog is finally feeling better!!! PetMeds saved me this week, and I am VERY VERY grateful!!!
Believe it or not, an actual live person answered my call promptly, took care of my request, and was very pleasant.
I was happily shocked that this can still occur in today’s world.
Laura was so polite and professional she listened to me and when i accidentally dropped the call she went the extra mile and called me back. I know she was busy because i had to wait for a call to speak with someone. Then after she called I accidentally hung up but she realized it and called me right back she is great
Great experience with PetMeds rep named Tiffany! She was pleasant, informative and she did not make me feel rushed to make decisions. She is someone I will try to remember to ask for when I call again!
Again l received fantastic customer service and price from Lila. Save yourself time and money by shopping PetMeds.
Peggy understood the changes I needed to make and was truly caring and helpful. She searched for discounts I could get. Very friendly and professional.
Peggy was so awesome in helping me find the best product for my pets. She was so friendly, savvy and knowledgable! Thank you very much from Hawaii!
Great customer service was very helpful
The rep. was very helpful at solving the problem.
I FINALLY made the call, I get very nervous making changes, but the price savings was incredible!! You folks are AWESOME!!
Nathan was very helpful in getting me the best deal and answering my questions
Peggy was very friendly and efficient.
She checked my account and gave me the best price available.
I had checked another source recommended by our vet, and Peggy beat the other company's price!
She's good, knows what she's doing, and is pleasant to work with.
The lady I talked to was very friendly and helpful.
Pet Meds always has excellent customer service. Nathan was smart, kind, and very helpful.
I spoke with Marci in customer service. She was absolutely wonderful. She gave me so much information about dealing with my dog's problems. The possibilities of reducing my dogs issues were beyond what I ever thought. Thank you for a well-trained staff.
The representative was attentive, answered my questions and placed my order with professionalism.
Fixed the problem without hesitation. The woman I spoke with showed immediate concern and everything was taken care of immediately and a new order of the “uniced Vetsulin” was shipped out.
First greeted by a bot. I gave a 2-word explanation for my call. Next voice — was not sure at first if it were another bot or a human. It turned out to be a human. He was helpful in understanding the nature of my question and in confirming how I should label a paper prescription that I was going to send in the mail and what order number I should use.
When I called customer support, Tarra helped me right away to get things straightened out. She was kind, intelligent, and very knowledgeable at her job. She definitely gets an A++ from me!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.