I sent in a device to be repaires back in April, they only did 1/2 of the work and returned the device without the components that were sent in with it, I returned it in June for the repairs to be com... Ver más
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Consulta las opiniones de los clientes
They said it would be $79 to repair my glasses after they received them. They said it was 279 to repair them didn’t even open the box they charged me $25 shipping using my own shipping box companies a... Ver más
Terrible company lmao, quoted me more than retail value and then when asked for a return mfs said "120, 35 for shipping and 85 for administrative fees" please do not do business with these scammers. T... Ver más
Not capable of camera lens repair. They cannot repair the scratch which they promised in email with picture diagnostic. No detailed report. Only unrepairable notice. The lens blow cleanning... Ver más
Información sobre la empresa
Escrito por la empresa
Acme Revival is an American reverse engineering firm based in Denver, Colorado. They are best known for repair and remanufacturing of speciality commercial electronics. Acme formed in 2020 during the height of the COVID-19 pandemic repairing critical medical devices that were experiencing a shortage. In 2023 they announced they had successfully repaired 10,000 speciality medical devices to date. Acme has come under scrutiny for publishing details of repairs including their own schematics and repair techniques manufacturers claimed may compromise proprietary information.
Información de contacto
Estados Unidos
- (866) 938-8452
- help@acmerevival.com
- www.acmerevival.com
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SCAM with RETURN AND STORAGE FEES
DO NOT BUY FROM THIS COMPANY. I wish I would have read these reviews before. I purchased a piece of equipment that came broken. They took months to respond to questions regarding the warranty. When they finally responded I shipped the machine, with tracking and signature required. Now two months after they signed and received my machine I have not heard back from them. They do not answer emails or phone calls.
After reading all of the real reviews, not the fake ones, I am realizing that I may never get a response back. Meanwhile, they had enough time to flag this review as defamatory requiring me to change some of the language used. I wish they would have used that time to email me back and confirm they have received my equipment and that they are working on it as mentioned in their warranty. SO BEWARE OF THIS COMPANY!!!
No communication after a filing a…
No communication after a filing a claim. We sent in our Sonicator to be serviced. The conversations and communication was STELLAR - all the logs on their website looked GREAT. We sent the $880 to get the thing fixed, and had about monthly communication - need a new part, don't worry, we're not chargin gyou more, etc etc etc....from March until November 2024, when they said it was finally fixed. They sent it back, we were thrilled! We turned it on, and the same problem existed. It shorted out and does not function. No problem, they have a warranty. So I filed a claim, and now they are radio silent. NOTHING. I've filed a report with the Attorney General of Colorado. Do not trust them. I don't understand why they have such good communication, but won't follow up on their warranty. Just be honest.
Stay away whatever you do
Stay away whatever you do, do not use , you will regret contacting them for anything
Be careful THIS IS A SCAM COMPANY
Be careful THIS IS A SCAM COMPANY. I gave them a machine to fix . Now they still have it and I’m out 700$ for the fix.
BEWARE DO NOT DO BUSINESS WITH THESE PEOPLE.
they have had my drones since October…
they have had my drones since October cant call them. only email... I think they have stolen my drones... should I call the police????? they wont respond... they are thieves....
Bad experience, never again
Pricing on quote was very high. Cost would have been within 20% of new replacement. Price was based on visual inspection only per their description. Inflexible on response time to approve/reject quote. Began charging expensive storage fees and eventually sued for recovery of storage fees.
Bought and installed new warranteed item from other source. While there were delays on my part that led to some of the
actions all in all very poor experience. Would not reccommend use of their
services.
Ripoff - Unnecessary Fees - No Customer Rep Available to Speak To
I wish there was a way to give zero stars! This company is a ripoff! For starters, they do not accept credit card payments in 2024! You will never be able to speak with someone even if you have tried to pay using their 1970's avenues for payments. It is absolutely absurd and unethical to charge the fees and threaten the use of legal action with customers who are trying to do the right thing. Do not recommend! You end up better off researching another company or purchasing a new product all together.
Terrible company big time scammer in my opinion
I give it one star because zero stars…
I give it one star because zero stars is not an option. These guys are scum of the earth. DO NOT USE THEM. I strongly urge ALL who have been victims of this company’s scam to write a formal complaint with the Colorado Attorney General’s office. We will end this company’s nefarious business practices.
Getting payment submitted has been…
Getting payment submitted has been difficult and frustrating. The inability to take payment via credit card makes it more difficult to submit payment. I also did not receive an invoice until after the holding period had passed and I was accumulating storage fees. The storage fees continue even after contacting the company and submitting a written check. The company now cannot find the check payment that was submitted.
I consider you crooks
I consider you crooks. $1400.00 for storage fees and then you sue me. You have lots of bad reviews for this type of BS.
While hospitalized with blood clots in…
While hospitalized with blood clots in both lungs, storage fees began and went into the thousands. No one cared that I was hospitalized and was unable to follow up immediately. The company refused to work with me and initiated legal action and debt collection. So sorry I was in the hospital! All that needed to happen was for the company to be more understanding and work with me. But money seems to be the priority and not compassion.
DISHONEST
The quote was for almost $700.00 but the parts were under $50.00 and now they want to charge me over $1,000.00 for storage fees
scammers charged storage fee of…
scammers charged storage fee of 1700.00 when there online system wouldnt work. I emailed and told them Im decling proposal. they said you have to reject on our site. I tried it wouldnt work. I then emailed them that it wouldn't work and Im rejecting the quote. they are trying to take me to court for storage fees of 1700.00 for a digital dental sensor about the size of a quarter when they didnt fix , and still have sensor. Even when I emailed multiple times declining. I filed complaints with attorney general and others !!! BEWARE!!!!
This company is terrible
This company is terrible. Send my church camera Canon Xa10 for assessment. Repair price was more than the value of the camera. Ask for the camera to be returned, no invoice was provided to pay the service they went quiet, I thought we got tricked. Then when they send an invoice, the bill was over $800 they say for storage fees. I reach out to explain that we would like to pay the fees as was outline for the assessment and have the camera sent back but they refuse to accept. Now they are suing me for almost $4000 storage fees. Run from these people.
If you could give zero stars
If you could give zero stars, I would. this company tries to get you to send their broken electronic in then they charge you an astronomical price and if you choose not to repair , they charge you $25 a day to store your items that you chose not to repair
Dissatisfied
On 3/18/2024, we sent our Infinite 200M Pro machine to Acme for repair. We received a diagnosis and a detailed estimate for the repair. We made the payment on 5/6/2024. Despite numerous follow-ups from that date to 10/8/2024, requests for updates or an estimated time of repair were only met with very vague comments providing no details on the progress of the repair or expected completion date. After becoming frustrated with the lack of information, we made multiple requests for a refund starting on 8/15/2024, all of which were denied. On 10/7/2024, Acme informed us that “We’ve completed service or repair of your device.” However, upon inspection, we found that the machine was still broken in the same way as when we initially shipped it. Acme has denied another refund request and has not provided any documentation or explanation as to why the repair was not completed.
I had a terrible experience with ACME…
I had a terrible experience with ACME Revival. I sent my FLIR-176 for repairs and accepted their initial quote of $500. After three long months, they informed me that they couldn’t fix it and would return the device. However, now they want to charge me $475 just for returning it—after failing to repair it! This feels like blatant abuse and theft.
Their communication was poor throughout the process, and it’s clear they lack any understanding of what genuine service means. I can’t recommend ACME Revival; their unethical practices and dishonesty make them a company to avoid at all costs. Save yourself the trouble and look for a more reputable repair service!
If only I had read the reviews beforehand
Unfortunately, I must confirm the recessions described here. I sent in my Identifinder gamma spectroscopy device after being told by Acme that a repair would be possible. I sent the device in and the repair began. At some point I received an email saying that the repair had been successfully completed. The money ($2400) was withdrawn from GoCardless. When I tried the device, I found that the same error was still present. I then complained several times by email to the address specified in the terms and conditions. There were never any answers again. I wouldn't have been upset about honest feedback that a repair wasn't possible. The money is gone and the device is defective. This is absolute fraud.
ACME Revival: A Shady Scheme to Line Their Pockets
Avoid this company at all costs! ACME Revival is a predatory business that thrives on hidden fees and aggressive tactics. They lure customers in with promises of repairs, only to gouge them with exorbitant storage fees that can easily exceed the value of the device.
I sent them a projector worth less than $300, and they quoted me a ridiculous $1,000 for repairs. When I refused, they hit me with a daily storage fee that quickly skyrocketed to more than six times the value of the device.
Their customer service is terrible, and they're clearly more interested in maximizing profits through fees than providing quality service. Don't be fooled by their deceptive tactics. ACME Revival is a scam, and you're better off finding a reputable repair company.
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