We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Ver más
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Consulta las opiniones de los clientes
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want... Ver más
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Looked at the car online spoke to Milli who was a real pleasure to deal with, she went out of her way to send over a video of the car as I was over an hour way, she emailed it over that day. Great c... Ver más
I went into the showroom and met Julie Pilling. She arranged a test drive, the paperwork with DVLA for change of registration and road tax and answered my many questions. I found the whole experienc... Ver más
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Información sobre la empresa
- Concesionario Kia
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de autos
- Concesionario de vehículos de motor
- Servicio de arrendamiento de automóviles
Escrito por la empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Información de contacto
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
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4 mil opiniones
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Alex Cooper is a very helpful and…
Alex Cooper is a very helpful and informative sales person, knows his product well and provided helpful advice, I have been very impressed with the Crewe team from sales to after sales support highly recommended to anyone looking to move to the Kia brand
9 de agosto de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Sharon, for your fantastic feedback. We're delighted to hear that Alex provided you with helpful advice and that our Crewe team impressed you with their friendly and knowledgeable service. Our commitment to excellent customer service and aftercare is at the core of our values, ensuring a smooth and pressure-free car-buying experience. Your recommendation means the world to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Great Experience!
I initially emailed Acorn Kia in Macclesfield as I had seen a few vehicles on their website that suited my price range. I was responded to by Katie, who offered to give me a call to go through compliance for finance quotes or for me to come in. I decided to do the latter. From the moment I stepped in there, Katie made me feel at ease. The difference between here and other garages I’d visited was stark. I didn’t feel pressured in the slightest, which was my biggest concern being on my own, nor did I feel out of place - which some other garages did make me feel. Katie was kind, friendly and professional. She talked me through multiple vehicles, the whole PCP process (to which I was new) and got me a great deal on my rather old Nissan Juke that I part-exchanged. I honestly couldn’t thank her enough for her knowledge, friendliness and patience. Would highly recommend to anyone!
7 de agosto de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Erin, for your wonderful feedback. We are thrilled to hear that Katie provided you with a friendly and pressure-free experience. Our team is dedicated to delivering excellent customer service, and it's fantastic to know we could assist you in navigating the PCP process with such ease. Your satisfaction is our top priority, and we truly appreciate your recommendation. If you need any further assistance or aftercare, please don't hesitate to reach out. Take care and enjoy your new car Happy driving. Have a great day.
My experience with kia crewe was really…
My experience with kia crewe was really good,I spoke to Alex saying what I wanted and what my budget was ,Alex was really good,got me the car I wanted and turn around,from seeing it,to collecting next day was absolutely brilliant,i have been going back to kia,now for a number of years,they are really lovely team there,very helpful and nothing to much bother ,we'll done kia crewe.
Special thanks to Alex for everything.
Yvonne
4 de agosto de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Yvonne, for your fantastic feedback. We are delighted to hear that Alex provided you with such excellent service in helping you find the perfect car within your budget. Our friendly staff is dedicated to creating a pressure-free sales environment, and it's wonderful to know you felt supported throughout the process. Your loyalty over the years is truly appreciated, and we are committed to offering you reliable aftercare and assistance on your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Will T made our experience stress free
Will T made our experience stress free, helpfully getting advice from the showroom finance rep to go through our options. Will took us through the necessary financial and guarantee information and explained it so we fully understood. Great experience.
2 de agosto de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Christopher, for your fantastic feedback. We're delighted to know that Will provided you with a stress-free experience and clear guidance on your options. Our knowledgeable and friendly staff are committed to ensuring a smooth and transparent car-buying journey, where you feel valued and supported. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
My experience so far
My experience so far has been really good. Chloe Caldwell has provided excellent, friendly, pressure free customer service whilst I have been deciding if I want to go ahead with my car purchase. I am going ahead with it and look forward to collection.
30 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Chris, for your wonderful feedback about your experience with Chloe. We are delighted to hear that you enjoyed our excellent and pressure-free customer service while making your decision. Our knowledgeable and friendly staff are committed to providing a smooth and transparent car-buying experience, and it’s fantastic to know you felt supported throughout. We look forward to welcoming you for your collection and are here to assist with any questions you may have. Your satisfaction is our priority, and we truly appreciate your trust in us as a reliable dealership. Take care and have a great day.
We have had a fantastic experience from…
We have had a fantastic experience from start to finish dealing with Acorn motor group. We have been assisted from start to finish with the purchasing of our car by Chloe. Chloe is an absolute credit to the Acorn group. She was quick in answering the phone and/or responding to emails. She talked us through every aspect of purchasing the car and explained each area in great detail so we were fully informed at all times. She was extremely approachable and so down to earth, in fact she was an outright star!!! We all need more Chloe’s in the world. Based on the service we received from Chloe at Crewe, we would have no hesitation in recommending the Acorn group to other prospective buyers. To round off, extremely happy and satisfied and to Acorn group, give Chloe a massive pat on the back and hopefully an extra bonus😄
30 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Hello, Neil, thank you for your fantastic feedback. We are delighted to hear about your exceptional experience with Chloe at Acorn Motor Group. Our team is dedicated to providing reliable and trustworthy customer service, and it’s clear that Chloe embodies our commitment to quality and helpfulness. We truly appreciate your recommendation and will ensure she receives the recognition she deserves. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. Enjoy your new car and rest assured, we are here for you every step of the way. Take care and happy driving. Have a wonderful day.
Very helpful Charlie and Lewis made the…
Very helpful Charlie and Lewis made the purchase a pleasant experience. Very knowledgeable and helpful with no pressure sales tactics.
Very highly recommended and will purchase again from them.
31 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, David, for your fantastic review. We are delighted to hear that you enjoyed our relaxing atmosphere and found our friendly staff so helpful. Our team is dedicated to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we truly appreciate your recommendation. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please feel free to reach out. Take care and have a great day.
Spent over £80k buying a…
Spent over £80k buying a top-of-the-range EV9 - months later it's falling apart. Sold to me by Jack who said, 'any problems just whatsapp me' and he's been ignoring me for months. Parts falling off the bottom, sunroof broken, won't book me in for scratch repair despite paying insurance for it, won't acknowledge complaint, they messed up the doors, sent someone to fix it who then made it worse and burnt the carpet. AVOID AT ALL COSTS they sell great, but they treat you like S**T afterwards.
2 de agosto de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
I sincerely apologise for your experience and appreciate your feedback. At our dealership, we pride ourselves on providing reliable and quality customer service, and it seems we did not meet those standards this time. Our friendly staff are dedicated to creating a pressure-free environment and ensuring your satisfaction. I would welcome the chance to address your concerns directly. Please reach out to us at customercare@acorn-group.co.uk so we can work towards a resolution and enhance your experience with us. Thank you for bringing this to our attention.
The lady on reception was so helpful
The lady on reception was so helpful. She explained everything to me when and how.
31 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Derek, for your wonderful feedback. We're thrilled to hear that our receptionist provided you with such helpful service. Our friendly staff is dedicated to ensuring a smooth experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
Acorn Motor Group
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was very professional throughout. She also came in on her day off to do the handover personally, taking me through the functions of the vehicle and setting up bluetooth / apple car play etc. She is a credit to Acorn and I'm sure she will have a great career in the motor industry.
31 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your fantastic review. We're delighted to hear that Holly provided you with such excellent customer service and truly went above and beyond to ensure your experience was smooth and enjoyable. Her professionalism and dedication reflect our strong commitment to quality and customer satisfaction. We pride ourselves on creating a pressure-free environment, and it's wonderful to know you felt well looked after during your purchase. We wish you many happy journeys in your new Kia Sorento and are here to support you throughout your ownership journey with our reliable aftercare. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and happy driving. Have a fantastic day.
Respuesta de Acorn Motor Group
Thank you, Helen, for your fantastic feedback. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Our team is committed to ensuring a smooth and transparent car-buying experience, and we truly value your trust. We take pride in our strong commitment to quality aftercare and supporting you throughout your ownership journey. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again soon. Take care and enjoy your new car. Happy driving. Have a great day.
My service done today in Crewe
My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.
30 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Fiona, for your fantastic review. We're delighted to hear that Becca provided you with such excellent service during your visit to our Crewe location. Our friendly staff is dedicated to ensuring a smooth experience for all our customers, and it's wonderful to know we met your expectations. Your recommendation is truly appreciated, and it reinforces our commitment to quality and customer satisfaction. If you need any further assistance or support, please feel free to reach out. We're here to help you throughout your ownership journey. Take care and have a wonderful day.
The reception staff were really friendly.
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that it needed refilling with water.There were some cans of soft drinks available though.
27 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your kind words, Mark. We're thrilled to hear that our friendly staff provided you with helpful service and that your car was serviced ahead of schedule. We sincerely apologise for the inconvenience caused by the coffee machine and appreciate your understanding. Your feedback is invaluable as we strive to enhance our customer experience and ensure reliability in our services. We look forward to welcoming you back for your next visit, where we aim to provide you with a seamless and enjoyable experience that reflects our commitment to quality and customer satisfaction. Take care and have a great day.
I was told the wrong information by the…
I was told the wrong information by the manufacture about my van lease and nearly sent it back but after speaking to Joey Wall at acorn he got straight to work and sorted the issue ringing me back the same day a couple hours later. Top man very happy.
29 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Myles, for your fantastic feedback. We're delighted to hear that you found our team both informative and helpful. Our friendly staff is dedicated to ensuring you feel supported throughout your car-buying journey. . If you have any further questions, please don't hesitate to reach out. Take care and have a fantastic day.
Looking th change my mobility car
Looking th change my mobility car, we called in at the MG garage in Crewe and spoke with a lovely guy, Louis. I explained what I was looking for. He was easy to talk with, answered all my questions, gave us honest and truthful advice, showed prices online, explained how the exchange would work and payments needed. I was interested in either a full electric or a hybrid. I didn't understand properly, just how the hybrid worked, but Louis fully explained how my driving of the car, the speeds I drive at, works the hybrid, by charging the battery at low speeds, then the petrol is used at higher speed. We took the car I had chosen for a test drive, where I tested out this and could feel the car change from battery to petrol.
On visiting the garage, I did not expect to choose a car there and then,but I did. I will be getting an MG Trophy in a beautiful blue.
Very impressed with the car and extremely impressed with Louis.
Thank you Louis.
21 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Julie, for your fantastic feedback! We are delighted to hear about your positive experience with Louis at our Crewe MG garage. Our friendly staff is committed to providing reliable and honest customer service, and it's wonderful to know that Louis was able to guide you through understanding the hybrid vehicle and the purchasing process. Congratulations on your choice of the stunning blue MG Trophy! We are here to support you throughout your ownership journey and ensure your satisfaction. If you have any further questions, please don't hesitate to reach out. We'e looking forward to your next visit with us to collect your new car. Take care and have a great day.
Helpful staff
Friendly, helpful and knowledgeable staff
Easy arrangements to view and test drive vehicle
29 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Nikki, for your fantastic review. We are delighted to hear that you found our friendly staff helpful and knowledgeable. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth car-buying experience. Your recognition of our commitment to quality customer service and aftercare means a lot to us. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our top priority, and we are here to support you throughout your ownership journey, We're looking forward to your next visit with us. Take care and have a great day.
Just ordered replacement vehicle for Oct delivery. Alex was excellent and usual. Thank you for his patience and knowledge
Alex was excellent as usual.
24 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Andrew, for your wonderful feedback. We're delighted to hear that Alex provided you with the excellent service we strive for. Our friendly staff is committed to creating a pressure-free environment, ensuring a smooth and enjoyable experience for all our customers. Your satisfaction is our priority, and we truly appreciate your trust in us. Should you have any questions or need assistance, we're here to support you throughout your ownership journey. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Acorn Specialist Car
Acorn Specialist Car
I can’t recommend these guys enough its a breath of fresh air to deal with an honest and decent car dealer.
Unfortunately ve had my fingers burnt a few times by car dealers in the past so when into this one with my eyes wide open. I purchased my dream car from them in July a Porsche 911 and was expecting the usual hard sell but this was not the case, I dealt with Alex who was I must say was amazing, as I live over 3 hours away from the dealership Alex sent detailed videos which explained everything and pointed out any imperfections. After a few calls and some negotiation we agreed a price for my trade in and all the remedials that I wanted done to the car. Alex was very fair and couldn’t have been more helpfull, when i picked the car up it was prepped extremely and looked amazing
I will definitely be going back for my next car 5 Stars to Alex and his team.
29 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you so much, Tim. We are absolutely delighted to hear about your fantastic experience with us. Alex is indeed a shining example of our commitment to excellent customer service, and we're thrilled he could help restore your faith in the motor trade. Our team is dedicated to providing a pressure-free and transparent car-buying experience, and it's wonderful to know you felt supported throughout your journey. We truly appreciate your trust in us and look forward to assisting you again in the future. If you have any further questions, please don't hesitate to contact us. Enjoy your new car. Take care and happy driving. Have a great day.
Took my son to collect his new car from…
Took my son to collect his new car from Kia Warrington Dan Jackson dealt with my son s car as my son is Asperger’s Dan didn’t rush him took his time showing him all the controls answered all his questions then repeated everything again as my son was anxious Dan went above and beyond to reassure my son and we left very happy customers well don kia warrington
20 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Lynne, for your wonderful feedback .We are thrilled to hear that Dan provided such excellent customer service and created a pressure-free environment for your son. Our friendly staff is dedicated to ensuring a smooth and transparent car-buying experience, and it's heartening to know that Dan took the time to reassure your son and address all his questions. Your trust in us means a lot, and we are committed to supporting you both throughout your ownership journey. Enjoy your new car, and remember that we are here for any aftercare you may need. Take care and have a wonderful day.
Wow what a service
Wow what a service, Callum couldn’t have been more helpful, very knowledgeable, Professional and advised us on a few things, Transaction so far is all going smoothly and looking forward to picking up our new car next week. My current car was also in for its annual service and again all good from the service team too, highly recommend Kia Burntwood
28 de julio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Michelle, for your fantastic feedback. We're delighted to hear that Callum provided you with such knowledgeable and friendly service. Our team is committed to creating a pressure-free car-buying experience, and it's wonderful to know that your annual service went smoothly as well. We truly appreciate your recommendation of Kia Burntwood and look forward to welcoming you back next week to collect your new car. Your satisfaction is our priority, and we're here to support you throughout your ownership journey with reliable aftercare and quality service. Take care and have a great day.
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