Acorn Motor Group Opiniones 

4089
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the showroom and met Julie Pilling. She arranged a test drive, the paperwork with DVLA for change of registration and road tax and answered my many questions. I found the whole experienc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario Kia
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de autos
  5. Concesionario de vehículos de motor
  6. Servicio de arrendamiento de automóviles

Escrito por la empresa

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

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4,8

Todas las opiniones

(4089)

606 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Car Purchase

My enquiry regarding the purchase of a car was dealt with by the reprepresentative efficiently and courtesly. I was taken to the cars for sale and was given a detailed explanation on specification on the different models.

25 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Clive, for your wonderful review, We're thrilled to hear that our representative provided you with efficient and courteous service. Our friendly staff are dedicated to ensuring a smooth and transparent car-buying experience, and it's great to know that you found the detailed explanations helpful. We pride ourselves on our commitment to quality and customer satisfaction, and your feedback truly motivates us to keep going above and beyond. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your journey with your new car.

Valorada con 5 estrellas sobre 5

Safety recall for vehicle

Safety recall for vehicle, easy to arrange a convenient time for the appointment, staff were really polite and professional, investigation completed (turns out my car didn't need it), and car cleaned and vacuumed all by the time they said it would be.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Ben, for your fantastic feedback. We're thrilled to hear that our friendly staff made arranging your appointment a breeze and that you found them polite and professional. It's wonderful to know that the investigation was thorough, even though your car didn't require it, and that it was returned to you clean and on time. We take pride in our commitment to quality and customer satisfaction, ensuring a reliable and stress-free experience for all our valued customers. If you need any further assistance, please don't hesitate to reach out. Take care and have a great day.

Valorada con 5 estrellas sobre 5

I went in to enquire about a new Kia.

I went in to enquire about a new Kia but the one I went in about was sold, so I was disappointed as I have always wanted a blue one. Anyway my son & I sat down with Richard Dixon at the Crewe showroom and he was so helpful & friendly I told him I was disappointed that the car I went for was sold & he found me another one which was a bit more expensive. He gave us the keys to go & sit in it, as soon as I got in I loved it, I said to my son I felt like crying as it was so nice. I can't wait for Thursday now to go & pick it up, I'm like a kid at Christmas 🤣
Richard Dixon was so helpful with the purchase, we felt we'd made a new friend by the time we left, so thank you so much Richard & hope you're camping trip turns out ok 👍

20 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Jane, for your fantastic review. We're delighted to hear that Richard was able to assist you in finding a car you truly love, even after the initial disappointment. Our team prides itself on providing excellent customer service in a pressure-free environment, and it's wonderful to know you felt supported throughout your experience. We look forward to seeing you on Thursday to pick up your new Car. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.

Valorada con 5 estrellas sobre 5

Quick

Quick, easy and efficient. From start to finish the two ladies at Service reception were excellent,as previously.
I had to drop the car off and pick it up afterwards.
Highly recommended.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, John, for your fantastic feedback. We're delighted to know that our friendly staff provided you with a quick and efficient experience, just as before. Your high recommendation truly reflects our commitment to quality customer service and a pressure-free environment. We aim to ensure that every aspect of your journey with us is smooth and satisfying. If you require any further assistance, please feel free to reach out. We look forward to welcoming you back soon and supporting you throughout your ownership journey. Take care and have a fantastic day.

Valorada con 5 estrellas sobre 5

Second time I’ve had a mg car from…

Second time I’ve had a mg car from here. Always been very professional and dealt with my car efficiently. Would definitely recommend using them

19 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Dave, for your fantastic review. We are delighted that you chose us for your MG cars once again and truly appreciate your kind words about our reliable and efficient service. Our friendly staff is dedicated to providing a pressure-free experience, ensuring your satisfaction throughout your ownership journey. Your recommendation means the world to us, and we look forward to supporting you in the future. If you need anything else, please don't hesitate to reach out. Take care and happy driving, Have a great day.

Valorada con 5 estrellas sobre 5

Excellent Company selling Excellent MG…

Excellent Company selling Excellent MG cars…thanks to Charley on Sales who was very friendly and efficient….prices very competitive and this Company will become market leaders in the UK.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Bob, for your wonderful review. We're thrilled to hear that you had an excellent experience with us and that Charley made a positive impression. Our friendly staff are dedicated to providing a pressure-free sales environment and ensuring customer satisfaction. We appreciate your recognition of our competitive prices and commitment to quality. Rest assured, we will continue to support you throughout your ownership journey with our reliable aftercare. We look forward to seeing you again soon. Have a great day.

Valorada con 5 estrellas sobre 5

Car test drive

Very friendly staff explained everything clearly with no pushy sale tactics

15 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Andy , for your wonderful feedback. We're delighted to hear that you found our staff friendly and our approach pressure-free. Our team is dedicated to providing a smooth and transparent car-buying experience, and your satisfaction is our top priority. We truly value your trust and are here to support you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Have a great day.

Valorada con 5 estrellas sobre 5

I was a walk in customer but Chloe made…

I was a walk in customer but Chloe made herself available. Knowledgeable and helpful throughout the process. Thank you.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Allan, for your wonderful feedback. We're thrilled to hear that Chloe provided you with knowledgeable and helpful service during your visit. Our friendly staff are dedicated to ensuring a smooth and pressure-free car-buying experience. Your satisfaction is our priority, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. Enjoy your journey with your new vehicle.

Valorada con 5 estrellas sobre 5

Brilliant customer service from Chloe…

Brilliant customer service from Chloe all through the process of our Kia Sportage purchase. Thank you so much, we couldn't be happier with our new car.

23 de julio de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Ian, for your wonderful feedback. We're thrilled to hear that Chloe provided you with brilliant customer service during your Kia Sportage purchase. Our team are dedicated to ensuring a smooth and pressure-free experience, and it's fantastic to know that you're happy with your new car. We truly value your trust and satisfaction, and we're here to support you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car.

Valorada con 5 estrellas sobre 5

Our recent service experience with…

Our recent service experience with Acorn of Crewe was exceptional, Reminders were sent in advance that the service was due, booking was easy. On the day staff were friendly and welcoming , we chose to wait for our car and the customer waiting area was very comfortable, TV , coffee and very comfortable seats. The work was completed on time and we are very satisfied, cannot recommend Acorn highly enough , first class experience

18 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Christopher, for your fantastic feedback. We are delighted to hear that your experience was exceptional. Our friendly staff are dedicated to providing reliable and quality service, and it's wonderful to know you enjoyed our comfortable customer waiting area. Your recommendation means a lot to us, and we are committed to supporting you throughout your ownership journey. Your satisfaction is our top priority, and we strive to go above and beyond for all our customers. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a wonderful day.

Valorada con 5 estrellas sobre 5

As always excellent service from Kia…

As always excellent service from Kia Burntwood, Calum was very helpful and was able to answer questions with good knowledge. If your looking for good customer service with a good choice of used cars then Kia Burntwood is place to visit

17 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Annette, for your wonderful feedback. We're thrilled to hear that Calum provided you with excellent service and answered all your questions. Our team are dedicated to creating a pressure-free environment where you can find the perfect used car. We pride ourselves on our knowledgeable and friendly staff, ensuring a smooth and transparent car-buying experience. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. We appreciate your trust in Kia Burntwood and hope to see you again soon.

Valorada con 5 estrellas sobre 5

Nice People to do Business With

Matthew is a car salesman with a difference. Sure, he wants to sell you a car; sure, he'll drive a hard bargain, but I always feel like he cares and is honest about what he's doing and why.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Mark, for your wonderful feedback. We're thrilled to hear that you felt cared for and appreciated Matthew's honesty during your car-buying experience. Our team is dedicated to providing a pressure-free environment and ensuring that our customers feel supported throughout their ownership journey. Your satisfaction is our priority, and we strive to go above and beyond in delivering excellent customer service. If you have any questions or need assistance in the future, please don't hesitate to reach out. We truly value your trust in us.

Valorada con 5 estrellas sobre 5

The place to go

From the moment we got on the land of Acorn Kia we actually liked what we was looking at, Josh came out with the keys so we could ask the questions and what was required and we finally decided on the car we would like to purchase Josh took us out for a test drive and even more satisfied we picked the right car and then filling in paperwork inside the office where we was offered drinks and making the right decision the car was right for us Josh was a gent helping us along the way I would recommend Acorn Kia is the place to go even my daughter who was with us is considering going there for when she upgrades her car

15 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Steve, for your wonderful review. We're thrilled to hear that you had such a positive experience with Josh and found the perfect car for you. Our team is dedicated to providing a pressure-free sales environment and excellent customer service, and it's great to know that we met your expectations. We appreciate your recommendation and look forward to welcoming your daughter when she’s ready to upgrade. Enjoy your new vehicle, and remember we're here to support you throughout your ownership journey.

Valorada con 4 estrellas sobre 5

Welcoming and understanding

Welcoming and understanding. Work carried out without fuss. Nice facilities

14 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, David, for your kind words. We're delighted to hear that you found our team welcoming and understanding. Our friendly staff strive to provide a pressure-free experience, ensuring that every aspect of your visit is smooth and enjoyable. We appreciate your feedback on our facilities and are committed to maintaining high standards of quality and customer service. If you need any assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your journey. Have a good day.

Valorada con 5 estrellas sobre 5

What a lovely experience I went looking…

What a lovely experience I went looking for a suzuki dealership but found a MG dealership instead
Everyone of the staff we very very helpful including water bowl for a very hot dog and a air conditioned room we were dealt with by a really down to earth nice guy Sean in car sales who was fantastic very knowledgeable and couldn't have been more helpful 10 out of 10 for customer service made the whole experience a really nice day only went to look at a car ended up putting a order in What a great dealership Acorn MG Crewe

13 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Alan, for your wonderful review. We are thrilled to hear that your visit to Acorn MG Crewe was such a delightful experience. Our team, especially Sean, is dedicated to providing excellent customer service in a friendly and pressure-free environment. It’s fantastic to know that we could assist you in finding the perfect car and make your day enjoyable. We truly value your trust and are committed to supporting you throughout your ownership journey with our strong aftercare. If you have any questions or need assistance, please don’t hesitate to reach out.We're looking forward to your next visit with us to collect your new car. Take care and have a great day.

Valorada con 1 estrellas sobre 5

Rude state in the service department

Rude state in the service department! Don’t buy Kia trust me you’ll understand when you are welcomed by the arrogant staff! Never heard so much nonsense in my life! Layers beyond layers.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Hi Jonny, I sincerely apologise for your experience with our service department. We strive to deliver excellent customer service through our knowledgeable and friendly staff, and it’s clear we did not meet those standards in your case. Your feedback is crucial to us, and we are dedicated to improving our service to ensure a pressure-free environment for all our customers. Please contact us directly at customercare@acorn-group.co.uk so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

The salesman

The salesman, Alex Cooper. His non pushy approach and taking all the time we needed, transparent, honest and very relaxed in his approach put us at ease immediately. He’s a credit to Acorn, Crewe.

12 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Brendan, for your fantastic feedback about Alex. We're delighted to hear that his friendly and pressure-free approach made your experience so enjoyable. At Acorn, Crewe, we take pride in our reliable customer service and our commitment to ensuring every customer feels valued and supported throughout their journey. It's wonderful to know that Alex exemplified our dedication to honesty and quality. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future and providing you with the same excellent service. Enjoy your new car.

Valorada con 5 estrellas sobre 5

Second time lucky!

After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT.

I can honestly say that the service this year, from start to finish, has been fabulous. From booking online, a courtesy call the day before, collection/return of my vehicle and telephone payment, it has all ran smoothly.

Many thanks to Brooke and the team for facilitating this!

11 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Samos, for your fantastic feedback. We're delighted to hear that your experience this year was fabulous from start to finish. Our team, especially Brooke, is committed to providing reliable and friendly service, ensuring your car's service and MOT was smooth and stress-free. We truly appreciate your trust in us and are here to support you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and have a fantastic day.

Valorada con 5 estrellas sobre 5

Great car hire experience

Great car hire experience

I hired a Kia Sorento, from Hollie, at Acorn Kia Warrington. The car was very well priced, it was the top of the range Sorento and the service was brilliant. Very friendly and made feel at ease.
Hollie answered any questions I had, and made everything go smoothly.
I will definately go back here to hire,as well as looking to purchase (next year).
Thanks for a great experience :)

31 de julio de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Daevid, for your fantastic review. We are delighted to hear that your car hire experience with the Kia Sorento was excellent and that Hollie's friendly and helpful service made you feel at ease. Our team is committed to providing a pressure-free environment and ensuring that every aspect of your journey is smooth and enjoyable. We truly value your trust in us and look forward to welcoming you back for your next hire or purchase. Take care and have a fabulous day.

Valorada con 5 estrellas sobre 5

David top man

Good morning
Dear David

I just wanted to say a massive thankyou for the entertainment, banter, laughter and, of course, the occasional bit of useful information during my visit! 😂

I came in expecting to look at cars and possibly make a sensible decision… but instead I got free comedy, life advice, a full education in automobiles and enough banter to last me until my next MOT! 🚗😂

The atmosphere was brilliant, you were so friendly, and I certainly didn’t expect choosing a car to be this entertaining. Who needs Netflix when you’ve got you with your phone 🤣🤣🤣🤣🙈🙈🙈

Thank you for putting up with my questions, my indecisiveness, my random comments and probably my ability to turn a simple car enquiry into a full-blown social event!, WhatsApp appointment 🤣🤣🙈🙈

I may have come in looking for a car, but I left with a smile, a head full of information and the feeling that I’d just spent time with a bunch of mates

10/10 for the car
10/10 for the banter.
11/10 for the entertainment.

Keep doing what you’re doing — although I’m not sure whether you’re actually selling cars or secretly running a comedy club! 😂

Thanks again for a brilliant time!

Kind regards,
claire higgins 🚗🤣 keep up the good work ...

10 de agosto de 2026
Opinión espontánea
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Respuesta de Acorn Motor Group

Thank you, Claire, for your wonderful review. We are thrilled to hear that your visit to Acorn Kia Macclesfield was such a delightful experience. Our team, especially David, is dedicated to providing excellent customer service in a friendly and pressure-free environment. It’s fantastic to know that we could assist you in finding the perfect car and make your day enjoyable. We truly value your trust and are committed to supporting you throughout your ownership journey with our strong aftercare. If you have any questions or need assistance, please don’t hesitate to reach out. Take care and have a great day.

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