Acorn Stairlifts Australia Opiniones 

838
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Today I had a service on my stairlift @ Sussex Inlet The technicians name is Joel ,who was absolutely ten star plus Very nice friendly & polite & obviously very experienced Thankyou Jo... Ver más

Valorada con 5 estrellas sobre 5

I live in Melbourne Australia. I thoroughly researched Stairlift Companies and I noticed time and time again that Acorn Stairlifts came out ‘tops’. From quotes up to installation, the process was se... Ver más

Valorada con 4 estrellas sobre 5

First contact: the lass who came to quote was very knowledgeable about the system, pleasant and efficient. Follow-up phone contacts were helpful and non-pressurised. Once the quote was accepted, t... Ver más

Valorada con 5 estrellas sobre 5

All our interactions with staff prior to purchase were friendly, informative and helpful. Importrtantly for us there was no high pressure. Installation went ahead as scheduled. The installer was... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos de asistencia para la movilidad

Sobre Acorn Stairlifts Australia

Información proporcionada por diversas fuentes externas

Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!

Acorn Stairlifts Give Your Life a Lift®

Escrito por la empresa

New Western Australia office
9/19 Rawlinson Street, O'Connor WA 6163

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

838 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(838)

41 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Acorn at Sanctuary Cove Queensland

Since inception in 2019, ACORN STAIRLIFTS, AUSTRALIA staff, led by Martin Ridsdale and Tony Overland, have provided positive, professional understanding and friendly assistance throughout the selection and installation of our ACORN 180 Outdoor stairlift at our Sanctuary Cove, Queensland residence.

Installation by the ACORN technical support staff, led by Steve Gillett, was expeditious and professional. Further, Steve took the time to explain and demonstrate, the three different ways our stairlift could end on the walkway so that we had a real-time example to make our decision. It was most helpful and we are thrilled with the result.

Further, ACORN support liaison by Karl was instantaneous and potential problems were resolved.

All of our requirements have now been met by ACORN Australia’s professional staff.

Our ACORN 180 is safe, attractive and quiet. It provides safe access to our apartment. It is an asset that now allows us to remain in our residence.

THANK YOU.

Yours sincerely,

Major Donald Graham and Mrs Barbara Kerr-Graham

23 de diciembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Donald and Barbara,

Thank you so much for such a wonderful review, it is greatly appreciated.
We are delighted that after such a long time you finally had you Acorn Stairlift installed and you are able to remain in your home.
We will pass on your kind words.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

A review

From the initial on-site visit by Peter to the installation by Dale on the 9th Dec, it was all easy to navigate. The professionalism of all staff made the experience with Acorn a very memorable one. To the point I would have no hesitation in recommending Acorn to any family/friends that are thinking of installing a chair lift. Thank you so much for you support. Cheers, Marilyn Smythe

18 de diciembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Marilyn

Many thanks for such a wonderful review, we really appreciate all feedback.
It is great to hear that you are happy with our service and that you would recommend Acorn.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Great product, great company to deal with

Excellent service from first contact, appointment to measure and quote, and subsequent installation. All contacts were knowledgable and helpful. The product is beautifully made and routine maintenance (cleaning & lubricating) for the owner is easy. One minor niggle is the 24/7 continuously flashing "fully charged" indicator.

15 de diciembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Many thanks for your review, we really appreciate all feedback. We are delighted that you are happy with our service.
A tip to distract from the digital display underneath the seat would be to lift the footrest when the lift is parked- we hope this helps.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Stairlift replacement

We recently needed to replace our very old second hand stair lift that had done sterling service.
From the arranging of the quotation to installing a new lift to the actual installation, things were done as and when promised. From the initial phone contact, to the quotation and the installer, all were professional, polite and competent. Very happy with new stair lift.

2 de diciembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Neville

Many thanks for your review, it is greatly appreciated.
We are delighted that you are happy with our product and service, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Acorn chairlift Perth

We recently had Acorn install an external chair lift at our dwelling. From 1st contact with sales staff to final installation the service and help we received was excellent, Wish a lot more companies were as competent as Acorn Perth . Thank you.

30 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Kevin

Thank you very much for taking the time to provide your review, we really value all feedback.
It is really great to hear that you are happy with our service, please enjoy your Acorn Stairlift.
Kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Great quality product

Great quality product. Pleasent competent Corey, on time and installed in a flash. It is a perfect fit for our situation. Meets all expectations.

23 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Tom

Many thanks for such a great review, it is so good to hear that you are happy with our service and product. Please enjoy your Acorn Stairlift,
kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Outstanding service from a reliable company

I arranged the stairlift for my parents.
Paul initially gave me the quote and was very polite ,knowledgeable , efficient and helpful .
Communication with all the team at Acorn was excellent from start to finish . Everything they said the would do , they did , and most importantly , they did when they said they would . A very reliable company.
The man who installed the stairlift was in my mothers words “ absolutely wonderful “ . She could not speak more highly of this well mannered man .
Thank you Acorn
Sue Maclean

16 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Sue,

What a wonderful review, thank you very much. It is so good to hear that you are happy with our service and in particular from Paul and our installer Steve, we will certainly pass on your kind comments.
We hope your parents enjoy their Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

I found everything satisfactory

I found everything satisfactory. However the technician was reluctant to run wire to power point along floor, so we compromised. If this proves unsatisfactory I shall have it moved. Otherwise, as I said, everything was good.

15 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Graeme,

Many thanks for taking the time to provide your review, all feedback is greatly appreciated. It is good to hear that you are happy with our service and that you found a solution for the power at the time of installation.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Mastering our stairs

Great friendly service and install by Reece who journeyed to our home in Canberra from Sydney. We are very pleased with our decision to choose the Acorn curved stairlift for our difficult stairs. Accessing our bathrooms and bedrooms upstairs is now so much easier now and as we get older. And we can still use the stairs on occasions. Nice tidy job with a high quality stairlift which matches well with our decor. Thank you Acorn!

14 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Paul,

Many thanks for such a great review, we really appreciate it. We are delighted to hear that you are happy with our product and service and that Reece did such a good job at the time of installation.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 2 estrellas sobre 5

Absolutely thrilled with the finished…

Absolutely thrilled with the finished product. Very neat looking. not cumbersome and works like a charm. A big thank you. Hope we can now stay in our own home for many more years

14 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Dee and Norm,
Thank you so much for such a wonderful review, we really appreciate all feedback.
It is so good to hear that you are happy with your Acorn Stairlift and that it has enabled you to stay in your home.
Please enjoy,
kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

A great product,

I am very satisfied with my Acorn Chair Lift. The installers were very efficient, extremely tidy and very knowledgeable about the product and its operation. I would strongly recommend Acorn to anyone with some kind of disability who is interested in facilitating movement between floors

9 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear John,

Many thanks for taking the time to provide your review, we really appreciate all feedback.
It is so good to hear that you are happy with our service and that you would be happy to recommend Acorn.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Very happy with the process

Very happy with the process. Only hiccup was aproblem with communication when acorns server went down.

8 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Margaret

Thank you so much for your review, we are delighted that you are happy with our service. We would like to apologise for inconvenience caused when we had issues with our server, we really appreciate your patience.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Great service and product.

From the time the sales rep came to quote until installation was only one week. They matched a quote I had from another stair lift company without a problem. The installation team was prompt, efficient and cleaned up after themselves. They didn't rush explaining all the details about the workings of the chair to my mother and she was extremely happy with the service.

3 de noviembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Alex

Thank you very much for taking the time to provide your review, it is greatly appreciated. We are delighted that we were able provide a prompt service and that you are happy with the service provided, we hope your mother enjoys her Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 4 estrellas sobre 5

Acorn managed to install a chairlift…

Acorn managed to install a chairlift very quickly from date of order, in time for my father to come home. The system works very well. I’m not sure how we would have managed without it.

22 de octubre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Tony,

Many thanks for your feedback, it is so good to hear that your fathers Acorn Stairlift has enabled him to return home, we wish him all the best.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

The installers were excellent

The installers were very efficient & polite. I would highly recommend Acorn Stairlifts.

22 de octubre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Brendan

Many thanks for your review, we really appreciate all feedback. It is so good to hear that you would recommend Acorn, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Acorn Stairlifts

Acorn Stairlifts, when quoting, clearly & effectively outlined for us the Company's installation process. From accepting the quote, we only had to wait 2 weeks for installation, insuring that our physical needs were prioritized. The installers of the chairlift worked efficiently & meticulously while undertaking the installation. We found this company's follow up liaison and communication excellent.

22 de octubre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Faye,

Many thanks for taking the time to provide your feedback, it is greatly appreciated. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Difficult External Terrain

Difficult External Terrain

Extremely pleased with not just the stairlift itself, which is excellent, but also the friendly and professional installation into really quite difficult steep outside terrain.

22 de octubre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Ron

Many thanks for such super feedback, we are delighted that we were able to conquer the steep terrain and that you are happy with our service.
Please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Sales went perfectly.

Sales, price quoted was clear, competitive, confirmation and prompt installation all excellent .

22 de octubre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Alex

Many thanks for your feedback, it is greatly appreciated. It is so good to hear that you are happy with our service, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

Thank you Acorn

Thank you Acorn. The service and product provided was exceptional. The tradesmen were very professional and clearly explained and demonstrated everything. Also the post sales support and follow up is very much appreciated and excellent service. Thank you again for giving me better quality of life and independence.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Acorn Stairlifts Australia

Dear Santo,

Thank you very much for such a great review, it is wonderful to hear how happy you are with our service and product, please enjoy your Acorn Stairlift.

kind regards
The Acorn Team

Valorada con 5 estrellas sobre 5

We just recently had a chair lift…

We just recently had a chair lift installed by Acorn in Perth and both the Sales and installation service teams provided excellent service in a professional and timely manner.

21 de septiembre de 2021
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Respuesta de Acorn Stairlifts Australia

Dear Marie,

Many thanks for taking the time to provide your review, we really appreciate it. we are delighted that you are happy with our service and we hope that your mother enjoys her Acorn Stairlift.

kind regards
The Acorn Team

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